Sense & Respond Titelbild

Sense & Respond

How Successful Organizations Listen to Customers and Create New Products Continuously

 Reinhören

30 Tage Audible Standard kostenlos testen

Danach 6,99 €/Monat. Monatlich kündbar
Für 0,00 € ausprobieren
Weitere Angebote

Sense & Respond

Von: Jeff Gothelf, Josh Seiden
Gesprochen von: Graham Rowat
Für 0,00 € ausprobieren

Verlängert sich nach 30 Tagen für 6,99 €/Monat. Monatlich kündbar.

Für 14,73 € kaufen

Für 14,73 € kaufen

We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.



This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We need a management model that doesn't merely account for, but actually embraces, continuous change. Yet the truth is, most organizations continue to rely on outmoded, industrial-era operational models. They structure their teams, manage their people, and evolve their organizational cultures the way they always have.



Now, organizations are emerging, and thriving, based on their capacity to sense and respond instantly to customer and employee behaviors. In Sense and Respond, Jeff Gothelf and Josh Seiden vividly show how these companies operate, highlighting the new mindset and skills needed to lead and manage them—and to continuously innovate within them.©2017 Jeff Gothelf and Josh Seiden Arbeitsplatz- & Organisationsverhalten Management & Leadership Marketing & Vertrieb
adbl_web_anon_alc_button_suppression_c
Noch keine Rezensionen vorhanden