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Inhaltsangabe

A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.

Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

©2016 Christopher Voss (P)2016 HarperCollins Publishers

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  • Gesamt
    5 out of 5 stars
  • Sprecher
    5 out of 5 stars
  • Geschichte
    5 out of 5 stars

The book will rescue your life

It is the most fascinating book that I ever read on the topic business negotiation. If you are look to take your game on a new level and understand a fundamental level of human interaction read this piece of art. And remember never split the difference while negotiating your life.

3 von 3 Hörern fanden diese Rezension hilfreich

  • Gesamt
    3 out of 5 stars
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    4 out of 5 stars
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    3 out of 5 stars

Überbewertet

Das Buch vermittelt gute Technikideen und nennt dafür auch praktische Beispiele.
Ohne weitere Kenntnisse ergibt sich meiner Ansicht jedoch nicht die Umsetzung.
Hierfür finden sich detaillierte Erläuterungen in anderen Büchern.

2 von 2 Hörern fanden diese Rezension hilfreich

  • Gesamt
    5 out of 5 stars
  • Sprecher
    5 out of 5 stars
  • Geschichte
    5 out of 5 stars

the techniques were used on real hostage stories

The techniques described in this book do not come from a classroom, they come of trial and error in situations of life and death.

Some techniques are:
Labelling - label what your counterpart is feeling
Mirrors - mirror them so they feel at ease
Open-ended questions - let them do the talk. Gather information.

1 von 1 Hörern fanden diese Rezension hilfreich

  • Gesamt
    5 out of 5 stars
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    5 out of 5 stars
  • Geschichte
    5 out of 5 stars

Sehr gut!!

Die Praxisnähe macht es zum besten mir bekannten Buch über Verhandlungstechniken. Ein echtes Highlight unter den Businessbüchern - wobei die Inhalte natürlich auch im privaten Umfeld angewendet werden können.

1 von 1 Hörern fanden diese Rezension hilfreich

  • Gesamt
    3 out of 5 stars
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    5 out of 5 stars
  • Geschichte
    4 out of 5 stars

it was ok

it was ok but then a little less stories and more facts would be better.

1 von 1 Hörern fanden diese Rezension hilfreich

  • Gesamt
    5 out of 5 stars
  • Sprecher
    5 out of 5 stars
  • Geschichte
    5 out of 5 stars

best book heard so far.

I really enjoyed the book. it's informative, practical and entertaining at once.
the best thing are the summary's at the end of each chapter. normally i dislike them but the author covers so much ground. it's a perfect reminder.

1 von 1 Hörern fanden diese Rezension hilfreich

  • Gesamt
    5 out of 5 stars
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    5 out of 5 stars
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This book is AWESOME

it gave me really good knowledge on negotiating and how to interact better with the people around me. I recommend this book 100%.

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    5 out of 5 stars
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    5 out of 5 stars
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Waaaayyyy better than expected

The man is a gangster
He is also an incredible teacher and this book can accompany any University course on negotiating.
The speaker was perfectly selected for tone, emphasis and all around coolness.
Really happy I chose to give it a chance, and you will be too

  • Gesamt
    3 out of 5 stars
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    2 out of 5 stars
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Boring

The speaker is extremely boring.

The negotiating insights are basic sales knowledge. Ask open investigating questions versus closed questions. Combine it with the harvard negotiation model. And you got it.

  • Gesamt
    5 out of 5 stars
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    5 out of 5 stars
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Great information

I found the narrator very relaxing. The content amazing. Filled with great relatively easy tricks to fit for each situation.
like an armament for your brain. Hidden in the words are big guns for negotiating away and finding solutions