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    Inhaltsangabe

    A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.

    After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.

    Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives.

    Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

    ©2016 Christopher Voss (P)2016 HarperCollins Publishers

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    Das sagen andere Hörer zu Never Split the Difference

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    Gesamt
    • 5 out of 5 stars
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    Rezensionen - mit Klick auf einen der beiden Reiter können Sie die Quelle der Rezensionen bestimmen.

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    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    the techniques were used on real hostage stories

    The techniques described in this book do not come from a classroom, they come of trial and error in situations of life and death.

    Some techniques are:
    Labelling - label what your counterpart is feeling
    Mirrors - mirror them so they feel at ease
    Open-ended questions - let them do the talk. Gather information.

    5 Leute fanden das hilfreich

    • Gesamt
      3 out of 5 stars
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      2 out of 5 stars
    • Geschichte
      2 out of 5 stars

    Boring

    The speaker is extremely boring.

    The negotiating insights are basic sales knowledge. Ask open investigating questions versus closed questions. Combine it with the harvard negotiation model. And you got it.

    10 Leute fanden das hilfreich

    • Gesamt
      3 out of 5 stars
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      4 out of 5 stars
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      3 out of 5 stars

    Überbewertet

    Das Buch vermittelt gute Technikideen und nennt dafür auch praktische Beispiele.
    Ohne weitere Kenntnisse ergibt sich meiner Ansicht jedoch nicht die Umsetzung.
    Hierfür finden sich detaillierte Erläuterungen in anderen Büchern.

    9 Leute fanden das hilfreich

    • Gesamt
      5 out of 5 stars
    • Sprecher
      5 out of 5 stars
    • Geschichte
      5 out of 5 stars

    best book heard so far.

    I really enjoyed the book. it's informative, practical and entertaining at once.
    the best thing are the summary's at the end of each chapter. normally i dislike them but the author covers so much ground. it's a perfect reminder.

    3 Leute fanden das hilfreich

    • Gesamt
      5 out of 5 stars
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    The book will rescue your life

    It is the most fascinating book that I ever read on the topic business negotiation. If you are look to take your game on a new level and understand a fundamental level of human interaction read this piece of art. And remember never split the difference while negotiating your life.

    4 Leute fanden das hilfreich

    • Gesamt
      3 out of 5 stars
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    • AHB
    • 07.02.2021

    lengthy and braggy

    This book was recommended in conflict training to those who wouldn't believe all their colleagues have their best interests in mind. Some of the paradigms (like the title) are interesting. However, I found a lot of the advice to fall somewhere between trivial upbringing ("make sure your counterpart is feeling good"), manipulative, and just not the role I want to play in a long-time professional relationship. I guess, it's helpful to have these options pointed out. The language is redundant and self-aggrandizing, and the speaker duplicates this atmosphere. If you come for the true-crime drama and first hand recollections on the FBI's bumbling early days of negotiation, it's probably entertaining. I don't think it will help anyone to become a kick-ass negotiator though.

    1 Person fand das hilfreich

    • Gesamt
      5 out of 5 stars
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      5 out of 5 stars
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      5 out of 5 stars

    Sehr gut!!

    Die Praxisnähe macht es zum besten mir bekannten Buch über Verhandlungstechniken. Ein echtes Highlight unter den Businessbüchern - wobei die Inhalte natürlich auch im privaten Umfeld angewendet werden können.

    1 Person fand das hilfreich

    • Gesamt
      3 out of 5 stars
    • Sprecher
      5 out of 5 stars
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      4 out of 5 stars

    it was ok

    it was ok but then a little less stories and more facts would be better.

    3 Leute fanden das hilfreich

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      3 out of 5 stars
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    • Geschichte
      3 out of 5 stars

    Some good info but way to drawn out.

    You're probably better off reading some online summaries of the book as the density of actual insights is quite low. Also it seems like some of the ideas presented by the author are not fully fledged.

    • Gesamt
      5 out of 5 stars
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    Valuable Information.

    The author shares valuable information about effective communication and his real live examples make everything easier to remember.