Ergebnis für "What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms" in Alle Kategorien

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost...

Was braucht es, um eine erfolgreiche Führungskraft zu sein? Bestsellerautorin Brené Brown weiß es: Gute Führung zieht ihre Kraft nicht aus Macht, Titeln oder Einfluss. Effektive Chefs haben zu ihrem Team vielmehr eine intensive Beziehung, die von Vertrauen und Authentizität geprägt ist. Ein solcher Führungsstil bedeutet auch, dass man sich traut, mit Emotionen zu führen und immer mit vollem Herzen dabei zu sein.

Finalist for the 2015 Financial Times and McKinsey Business Book of the Year Best business book of the week from Inc.com The author of Power, Stanford business school professor, and a leading management thinker offers a hard-hitting dissection of the leadership industry and ways to make...

Every leader must be ready and willing to take charge, to make hard, crucial calls for the good of the team and the mission. Something much more difficult to understand is that in order to be a good leader, one must also be a good follower. This is a dichotomy - a Dichotomy of Leadership. It is, as authors Jocko Willink and Leif Babin explained in their best-selling first audiobook, Extreme Ownership, “Simple, Not Easy”.

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

A #1 New York Times bestselling author and leadership expert answers questions from his readers about what it takes to be in charge and make a difference. John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people...

This is a collection of the best leadership speeches, gave by the most outstanding leaders of our generation.

After the publication of his New York Times best-selling book, The Lean Startup, entrepreneur and author Eric Ries traveled the world helping companies of every size adopt the Lean Startup approach in order to become more nimble and experimental no matter what their mission. The Leader’s Guide collects and distills the practical, results-oriented advice Ries has dispensed to entrepreneurs, executives, and leaders at early-stage startups, blue chip corporations, and massive federal government agencies.

When the pressure is on, many of the world’s top CEOs turn to McKinsey & Company to reinvent themselves and their organizations. The Journey of Leadership brings the experience of one of the world’s most influential consulting firms right to your fingertips. This book is the first-ever...

AN INSTANT NATIONAL BESTSELLER! Stanley McChrystal, the retired US Army general and bestselling author of Team of Teams, profiles thirteen of history’s great leaders, including Walt Disney, Coco Chanel, and Robert E. Lee, to show that leadership is not what you think it is—and never was...

This program is read by the author. The ultimate guide on leadership from the #1 New York Times bestselling co-author of Extreme Ownership. In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian...

To know your true calling - your dharma, as the yogis say - is perhaps the greatest desire within each of us. And yet, few can say we know our purpose with absolute certainty. Fortunately, there is a time-tested guide - an ancient map - for discovering and fulfilling your unique calling. In The Great Work of Your Life, Stephen Cope walks you through each step of the journey.

From the bestselling author of The Monk Who Sold His Ferrari comes an inspiring parable about the skills needed to excel in career and life. For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made...

After examining the lives of hundreds of historical, biblical, and contemporary leaders, Dr. J. Robert Clinton gained perspective on how leaders develop over a lifetime. By studying the six distinct stages he identifies, you will learn to recognize and respond to God's providential shaping in your life, determine where you are in the leadership development process, identify others with leadership characteristics, and direct the development of future leaders.

In The Leader’s 2nd Training, Mindell introduces tested 2nd training inner work, bodywork, relationship, and large group methods for personal, group, and world conflicts. Two key ideas are that everyone is needed as a 2nd training leader to facilitate conflicts worldwide, and that 2nd trainings are based on a Big TOE (Big Theory Of Everything).

Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation.

Discover an essential handbook for strategies, concepts, and insights into the dynamics of transformational leadership in these 24 lectures, which take you on an in-depth examination of the leadership behaviors and capabilities essential to creating positive change in teams and organizations. Filled with case studies and lessons from leaders in business, politics, sports, and the military, as well as a range of specific skills and strategies you can put to use in your own career, this lecture series is an authoritative guide to successful leadership.

Over a third of Fortune magazine's "100 Best Companies to Work For" adhere to a principle called "servant leadership". James C. Hunter's runaway best seller The Servant introduced over a million listeners around the world to this philosophy of leading through courage, compassion, and character. Now with The Servant Leadership Training Course, this acclaimed author teaches listeners immediate, practical techniques for applying the revolutionary principles.

A comparison of nine leaders who led their nations through the greatest wars the world has ever seen and whose unique strengths—and weaknesses—shaped the course of human history, from the bestselling, award-winning author of Churchill, Napoleon, and The Last King of America “Has the...

Leadership for Profitable Sustainability will change the ways leaders, managers, and others perceive and improve their communications to be more clear and efficient, and their behaviors to be more empathetic and irreproachable. It will maximize financial and psychic rewards for individuals and firms.