Ergebnis für "What Great Service Leaders Know and Do Creating Breakthroughs in Service Firms" in Alle Kategorien

The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views). Imagine a world where almost...

Was braucht es, um eine erfolgreiche Führungskraft zu sein? Bestsellerautorin Brené Brown weiß es: Gute Führung zieht ihre Kraft nicht aus Macht, Titeln oder Einfluss. Effektive Chefs haben zu ihrem Team vielmehr eine intensive Beziehung, die von Vertrauen und Authentizität geprägt ist. Ein solcher Führungsstil bedeutet auch, dass man sich traut, mit Emotionen zu führen und immer mit vollem Herzen dabei zu sein.

Brought to you by Penguin. *Narrated by Simon Sinek* Leadership is not a rank, it is a responsibility. Leadership is not about being in charge, it is about taking care of those in your charge. When we take care of our people, our people will take care of us. They will help see that our cause...

The instant #1 international bestseller, Leadership Strategy and Tactics: Field Manual by Jocko Willink is the essential and practical guide to leadership and how to excel at it, from the former US Navy SEAL and co-author of the number one New York Times bestseller Extreme Ownership. Leadership...

Every leader must be ready and willing to take charge, to make hard, crucial calls for the good of the team and the mission. Something much more difficult to understand is that in order to be a good leader, one must also be a good follower. This is a dichotomy - a Dichotomy of Leadership. It is, as authors Jocko Willink and Leif Babin explained in their best-selling first audiobook, Extreme Ownership, “Simple, Not Easy”.

This is a collection of the best leadership speeches, gave by the most outstanding leaders of our generation.

Finalist for the 2015 Financial Times and McKinsey Business Book of the Year Best business book of the week from Inc.com The author of Power, Stanford business school professor, and a leading management thinker offers a hard-hitting dissection of the leadership industry and ways to make...

AN INSTANT NATIONAL BESTSELLER! Stanley McChrystal, the retired US Army general and bestselling author of Team of Teams, profiles thirteen of history’s great leaders, including Walt Disney, Coco Chanel, and Robert E. Lee, to show that leadership is not what you think it is—and never was...

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners as well as against demands of the future in a book service leaders around the world will use as a guide for years to come.

After examining the lives of hundreds of historical, biblical, and contemporary leaders, Dr. J. Robert Clinton gained perspective on how leaders develop over a lifetime. By studying the six distinct stages he identifies, you will learn to recognize and respond to God's providential shaping in your life, determine where you are in the leadership development process, identify others with leadership characteristics, and direct the development of future leaders.

After the publication of his New York Times best-selling book, The Lean Startup, entrepreneur and author Eric Ries traveled the world helping companies of every size adopt the Lean Startup approach in order to become more nimble and experimental no matter what their mission. The Leader’s Guide collects and distills the practical, results-oriented advice Ries has dispensed to entrepreneurs, executives, and leaders at early-stage startups, blue chip corporations, and massive federal government agencies.

A #1 New York Times bestselling author and leadership expert answers questions from his readers about what it takes to be in charge and make a difference. John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people...

From the bestselling author of The Monk Who Sold His Ferrari comes an inspiring parable about the skills needed to excel in career and life. For more than fifteen years, Robin Sharma has been quietly sharing with Fortune 500 companies and many of the super-rich a success formula that has made...

This program is read by the author. The ultimate guide on leadership from the #1 New York Times bestselling co-author of Extreme Ownership. In the military, a field manual provides instructions in simple, clear, step-by-step language to help soldiers complete their mission. In the civilian...

Discover the ten principles that every aspiring leader should learn, straight from the nation’s most powerful leadership lab. Major General Joseph P. Franklin (ret.) believes almost everything that he is as an adult can be traced back to his days at West Point, where he was not only a cadet...

Women make up less than 10 percent of national leaders and behind this lies a pattern of unequal access to power. In conversation with some of the world's most powerful and interesting women, Women and Leadership explores gender bias and asks why there aren't more women in leadership roles. Using current research as a starting point, Gillard and Okonjo-Iweala form questions and hypotheses, then test them on the lived experiences of women leaders such as Jacinda Ardern, Hillary Rodham Clinton, Christine Lagarde, Michelle Bachelet and Theresa May.

Discover an essential handbook for strategies, concepts, and insights into the dynamics of transformational leadership in these 24 lectures, which take you on an in-depth examination of the leadership behaviors and capabilities essential to creating positive change in teams and organizations. Filled with case studies and lessons from leaders in business, politics, sports, and the military, as well as a range of specific skills and strategies you can put to use in your own career, this lecture series is an authoritative guide to successful leadership.

When the pressure is on, many of the world’s top CEOs turn to McKinsey & Company to reinvent themselves and their organizations. The Journey of Leadership brings the experience of one of the world’s most influential consulting firms right to your fingertips. This book is the first-ever...

In The Leader’s 2nd Training, Mindell introduces tested 2nd training inner work, bodywork, relationship, and large group methods for personal, group, and world conflicts. Two key ideas are that everyone is needed as a 2nd training leader to facilitate conflicts worldwide, and that 2nd trainings are based on a Big TOE (Big Theory Of Everything).

Tested and effective leadership and teaching advice based on riveting combat stories from a Special Operations veteran. In Leadership and Training for the Fight, MSG Paul R. Howe, U.S. Army Retired, shares ideas on leadership that he has developed through extensive combat experience. Howe tells riveting stories of military operations and analyzes leadership concepts. He also gives advice on how to understand students and how to refine your teaching methods. Written with the unique insight of a Special Operations soldier, this book is the perfect guide for anyone interested in improving leadership skills.