Have you ever faced the edge of a cold pool, shivering with anticipation and exhaustion, only to find that the leap was exactly what you needed? That's the story I, Dr. Paul Etchison, share with you today, drawing a heartwarming parallel between a memorable daddy-daughter trip and the challenges of dental practice management. In navigating both personal and professional realms, we often encounter moments that call for a leap beyond comfort zones, moments that promise joy and fulfillment once overcome. My anecdote about reluctantly diving in with my daughter serves as a poignant reminder of how even dental professionals can push through weariness to achieve success and satisfaction within their practices. This episode is about embracing those plunges into uncertainty—whether it's the literal cold water or the metaphorical challenges of fostering a team-driven practice for the sheer pleasure of life and the promise of financial freedom.

In the realm of incremental steps leading to grand triumphs, this conversation turns to the art of patient engagement and the meticulous monitoring of practice metrics. It's about the profound difference made by small actions, such as staying by a patient's side to connect on a human level after an anesthetic, or sparing a few purposeful minutes to pen down practice goals. These insights can be game-changers in how we relate to our patients and how we steer the financial health of our practice. Listen closely as we discuss the power that lies within intention and commitment, and I pose a challenge to listeners: Identify one significant win you can aim for in the coming week. It's time to recognize that focused efforts, no matter how small, can propel us toward impactful improvements in both our personal lives and dental practices.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.

Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.

We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care.

At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

Ever found yourself at a loss for words when confronted by a particularly challenging patient? Well, you're far from alone. In our latest podcast episode, Dr. Henry Ernst, Dr. Stephen Markowitz, and I, Paul Etchison, get up close and personal with the nitty-gritty of managing difficult patients in a dental practice. We don't just commiserate; we strategize, sharing tales from the trenches alongside actionable advice that's been tried and tested. From defusing tension with a touch of Nordstrom's conflict resolution finesse to knowing when it's time to bid farewell to a patient for the greater good, we've got your back on transforming tricky situations into triumphs for your team and your practice.

But it's not all serious business. We bring a dose of humor and heart to the conversation, acknowledging that empathy is key and sometimes, a genuine apology or a small gesture—like buying a patient a coffee—can make all the difference. And for those of us in the field who've braved the stormy seas of patient dismissal, we delve into the emotional and practical ramifications, with a commitment challenge that might just inspire you to take action. So, if you're eager for insights that will leave you equipped and empowered—or if you're just curious about whether I'll keep my word and follow through with the dismissal challenge—then this is an episode you won't want to miss.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

Have you ever found yourself lost in a maze of your own thoughts, especially those that chew away at your confidence as a dental professional? I get it, and that's why I'm peeling back the layers of overthinking and self-doubt in our latest Dental Practice Heroes podcast. I'll share a particularly haunting dental case from my past that led me down a rabbit hole of negativity, and we'll explore the techniques that can help us escape these mental traps. This isn't just about finding peace of mind; it's about safeguarding the stability of our practices and our personal well-being.

Then, we shift gears, and I'll tell you how a Kanye West anecdote from Dave Chappelle sparked a revelation about the power of positive self-perception. How would that change your professional outlook? I'll challenge you with three questions to interrogate those inner critics and we'll look at how this shift in mindset can uplift your entire week. It's time to tune out the negativity and amplify the success that's inherent in our daily dental grind. Share your thoughts and experiences by dropping a line at DentalPracticeHeroes@gmail.com, because I truly believe we're all in this together.

Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.

DPH Coaching

• Operational Excellence: Strategies to streamline practice operations for efficiency and growth.
• Team Building and Leadership: Techniques to build a cohesive team and lead effectively.
• Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.
• Personal Development: Coaching on personal growth to enhance professional performance.

Visit www.dentalpracticeheroes.com to Learn more

Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

Join us as we peel back the curtain on dental practice ownership nightmares and the unexpected victories that can emerge from the rubble. Justin's saga of a partnership disaster serves as a cautionary tale, unraveling the critical importance of due diligence and the clarity that comes from evaluating potential partners against your own values. It's a candid recount of how the darkest days can sometimes spark the most remarkable transformations in business and in life.

But the journey doesn't end at overcoming; it's also about the people who help you rebuild. This episode is not just a dive into the past—it's a playbook for the future of hiring and team empowerment. Discover how listening more and speaking less reshaped my leadership style and how involving your team in the hiring process can be a game-changer. From personality tests to delegating HR responsibilities, we explore strategies to weed out workplace toxicity and foster a vibrant, team-oriented environment. It's an honest exploration of the trials and triumphs that define the heart of dental practice ownership.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

Are you ready to transform your dental practice into a powerhouse of productivity and positivity? This is exactly what you'll achieve after tuning in to our latest conversation with the dental dynamo herself, Kiera Dent. Together, we navigate the choppy waters of the dental labor market, providing you with the life rafts of strategy and support you need to build an unshakable team. Get ready to embrace the change with open arms and a well-prepared plan, as Kira illuminates the path to creating a resilient practice culture that can weather any storm.

This episode isn't just about survival; it's about thriving in an industry that's constantly evolving. We tackle the tough topics head-on, from the emotional trials of team turnover to the exhilaration of fostering a workplace that buzzes with engagement. Discover the art of crafting an environment where both respect and fun coexist, transforming everyday routines into opportunities for growth and team bonding. And when it comes to the personal side of running a practice, we dive into the nuances of work-life balance, ensuring you're as strong and fulfilled outside the office as you are within.

Wrap up your loupes and lean into this treasure trove of wisdom, ideal for dental professionals at any stage of their career. Whether you're a seasoned practitioner or fresh out of dental school, our discussion is brimming with actionable insights and heartwarming success stories. Take a cue from Kiera and inject your practice with a dose of Practice Momentum, bolstering constant growth and community support. By the end of our chat, you'll not only be equipped to establish a flourishing dental practice but also to lead a life that sparkles with satisfaction and success.

At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

They say the early bird catches the worm, but what happens when your team members consistently arrive late, well after the worm’s been caught? Together with my esteemed colleagues, Dr. Steven Markowitz and Dr. Henry Ernst, we delve into the complexities of managing tardiness in a dental practice, sharing tried-and-true strategies for maintaining a punctual, productive team. We dissect the intricate dance of valuing an employee's skills while upholding the non-negotiable tenet of reliability, and you won't want to miss Dr. Ernst's innovative approach to incentivizing on-time arrivals.

Navigating the choppy waters of workplace behavior, this episode doesn't shy away from the hard truths about habitual lateness and its ripple effects. We confront the sobering reality that sometimes, despite our best efforts, an employee's behavior may not change, forcing difficult decisions for the health of the practice. Tune in for an unflinching look at leadership resolve, as we discuss everything from the perils of tardiness in job interviews to the paramountcy of consistency in tackling team issues. It's a conversation that any practice owner or team leader will find invaluable in their quest to foster a high-performing, harmonious workplace.

Are you ready to completely systematize and document the way you do things at the practice. The DPH OmniPractice Total Team Success Program is just that. Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team. If you want a team driven systematized practice, go to dentalpracticeheroes.com

DPH Coaching

At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

We provide:

• One on One Coaching for Doctors, or Doctors and Teams
• Group Coaching Programs for Teams
• Minicourses on every practice management topic you need to know
• Team Coaching for your Front Desk
• Exactly what you need to level up, whatever level of practice you are at.

Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.