• Looking Through Antique Doors
    Oct 20 2025

    Jeffrey Eisenberg and I were looking though a pair of antique doors at Austin Auction Gallery when I saw a remarkable oil painting on the wall behind them and whispered in wonder, “Ozymandias.”

    The auction catalog described the painting as, “Arabian horse and handler with Egyptian sphinx, signed lower right Maksymilian Novak-Zemplinski (Polish, b.1974), dated 2000.”

    But I knew that painting for what it was. I’ve loved “Ozymandias” since the 9th grade.

    You remember it, don’t you? Bryan Cranston read that famous poem in the final episode of “Breaking Bad.” The title of the episode was “Ozymandias,” and TV Guide picked it as “the best television episode of the 21st century.” It was also the only episode of a TV show ever to achieve a perfect 10-out-of-10 rating on IMDb with over 200,000 votes, putting it at the number one spot for the most highly rated television episode ever:

    I met a traveller from an antique land,

    Who said—“Two vast and trunkless legs of stone

    Stand in the desert. . . . Near them, on the sand,

    Half sunk a shattered visage lies, whose frown,

    And wrinkled lip, and sneer of cold command,

    Tell that its sculptor well those passions read

    Which yet survive, stamped on these lifeless things,

    The hand that mocked them, and the heart that fed;

    And on the pedestal, these words appear:

    “My name is Ozymandias, King of Kings;

    Look on my Works, ye Mighty, and despair!”

    Nothing beside remains. Round the decay

    Of that colossal Wreck, boundless and bare

    The lone and level sands stretch far away.

    When I returned home from the auction, I spent a delightful 90 minutes tracking down all the bits and pieces of how that poem came to exist.

    It was in 1817 that Percy Bysshe Shelley and his poet friend, Horace Smith read the news that the carved head of Egyptian Pharaoh Ramesses II had been removed from its tomb at Thebes by an Italian adventurer and that it would soon be traveling to Britain.

    Shelly suggested to Smith that each of them should write a poem about it and title each of their poems “Ozymandias,” the Greek name for Egyptian pharaoh Ramesses II.

    Look at the poem as it appeared in newspaper on that day in 1818, and you will see that Percy Bysshe Shelley signed it, “Glirastes.” He did it as an inside joke intended only for his wife, Mary Shelley, who, incidentally, published her famous novel “Frankenstein” that same year.

    Mary often signed her letters to Percy as “your affectionate dormouse.” So Percy combined “Gliridae” (Latin for dormouse) with “Erastes” (Greek for lover) to create “Glirastes,” (meaning “lover of dormice.”)

    So now you know how Google’s second-most-often-searched poem came to be published without anyone in London suspecting that it had been written on a bet with a friend by one of the most famous poets on earth who chose to sign it with a pseudonym as an inside joke to his wife.

    Did you know that I became an ad writer only because it was impossible to support myself as a poet?

    Now that you know that, you will not be surprised that Indy Beagle has collected Google’s Top 20 Poems for you to read in the rabbit hole. Indy also found the Horace Smith version of Ozymandias, and added it at the end of the Google’s Top 20 list.

    To enter the rabbit hole, all you have to do is click the image that appears at the top of today’s Monday Morning Memo. You’ll find this memo archived as “Looking Though Antique Doors,” the Monday Morning Memo for October 20th, 2025.

    This is the Google Top 20 List:

    • “The Road Not...
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    7 Min.
  • Everyone Called Him “Ike”
    Oct 13 2025

    Dwight D. Eisenhower was born in Denison, Texas, in 1890. He was the President of the United States when I was born in Dallas, Texas, 68 years later.

    People called me “Little Roy.” People called him “Ike.”

    I worry that we have forgotten him.

    Ike Eisenhower graduated from the United States Military Academy in 1915 when he was 24 years old. His superiors noticed his organizational abilities, and appointed him commander of a tank training center during World War I.

    In 1933, he became aide to Army Chief of Staff General Douglas MacArthur, and in 1935 Ike went with him to the Philippines when MacArthur accepted the post of chief military adviser to that nation’s government.

    On June 25, 1942, Ike Eisenhower was chosen over 366 senior officers to lead the Armed Forces of the United States in World War II.

    After proving himself on the battlefields of North Africa and Italy in 1942 and 1943, Ike Eisenhower was appointed supreme commander of Operation Overlord – the Allied invasion of northwestern Europe.

    Ike was now commanding the Armed Forces of all 49 Allied nations – including Great Britain, the Soviet Union, and China – in the war against Hitler and his minions. He personally planned and supervised two of the most consequential military campaigns of World War II: Operation Torch in the North Africa campaign in 1942–1943 and the invasion of Normandy in 1944.

    Ike Eisenhower never talked like a tough guy, but only a fool would call him “weak” or “woke.”

    This past July, Robert Reich – an eloquent and intelligent spokesperson on the left – quoted a passage from an anti-war speech that Ike Eisenhower made at the beginning of his presidency in 1953. Reich ended his quote just prior to Ike’s unsettling reference to the crucifixion of Christ.

    Eloquent and intelligent people on the right refused to believe that a celebrated warrior had ever made a speech that could be classified as “anti-war.”

    Curious, I decided to get to the bottom of it.

    Here is a link to the complete transcript and original recording of the speech that President Dwight D. Eisenhower made before the American Society of Newspaper Editors on April 16, 1953, from the Statler Hotel in Washington, D.C.

    This is the passage from that speech that got everyone worked up:

    “Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and are not clothed.

    This world in arms is not spending money alone.

    It is spending the sweat of its laborers, the genius of its scientists, the hopes of its children.

    The cost of one modern heavy bomber is this: a modern brick school in more than 30 cities.

    It is two electric power plants, each serving a town of 60,000 population.

    It is two fine, fully equipped hospitals, it is some 50 miles of concrete pavement.

    We pay for a single fighter plane with a half million bushels of wheat.

    We pay for a single destroyer with new homes that could have housed more than 8,000 people.

    This is, I repeat, the best way of life to be found on the road the world has been taking.

    This is not a way of life at all, in any true sense. Under the cloud of threatening war, it is humanity hanging from a cross of iron.”

    The title of that speech was originally “Chance for Peace,” but due to the vivid mental image contained in the middle of the speech, it quickly became known as the “Cross of Iron” speech.

    Words have impact when they contain vivid mental images.

    I own guns, but I am not a hunter. Neither my family nor my friends have ever seen my guns. But in the unlikely event of a home invasion, I am adequately prepared to protect

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    9 Min.
  • How Packaging Increases Sales
    Oct 6 2025

    Packaging is the art of presentation.

    Exciting packaging improves conversion.

    There are two important parts of packaging:

    WHAT IS IN THE PACKAGE?

    When package “A” and package “B” are the same price and contain the same basics, they are equal. But when package “B” contains something extra that people would love to have, the sale will always go to package “B”.

    Be the competitor that offers package “B”.

    The “something extra” that you include in your package has to be something that people actually care about. It doesn’t have to cost you a lot; people just have to want it. This is where most businesses screw up. They create a package by adding something extra that no one really cares about. Those packages always fail, so the business owner foolishly concludes that packaging doesn’t matter.

    It doesn’t take a lot of money to build an attractive package. But it does take a lot of time, energy, and creativity.

    And then it takes even more time and energy to source the “something extra” that will go into the package.

    SUMMARY: When your competitors sell the same things that you sell at similar prices, include a highly desirable “something extra” in your package.

    HOW IS THE PACKAGE PRESENTED?

    Two major movie theaters in Austin are showing the movie, “Gabby’s Dollhouse.” Both theaters have extensive menus and good food. Pivot your dining table out of the way. Sit down in your cozy recliner. Swing the table back across your lap. Order delicious things. Your smiling server will deliver whatever you want and keep doing so throughout the movie.

    When young children go to the movies, adults go with them. This is why both theaters offer an extensive selection of beer, wine, and cocktails.

    But only one of the theaters is offering a package that includes a map, some stickers, a plastic cup, and some plastic ears like the ones worn by Gabby, the main character in the movie. Every child will receive the movie memorabilia. Adults will not.

    Pennie and I waited too long to buy tickets for our two youngest grandkids.

    Are you ready for this? Every seat was sold on every screen for every seating time for “Gabby’s Dollhouse” at the theater offering the memorabilia made of paper and plastic. They even sold all the seats on the front row that are way too close to the screen.

    We had to take our grandchildren to the newer theater in the better shopping center. That huge theater was completely empty except for the four of us along with two other families. Eleven people in all.

    SUMMARY: Pennie and I were thankful that our grandkids didn’t know about the movie memorabilia at the other movie theater.

    2026: The Year When Challengers Overtake Market Leaders

    I believe that 2026 will be a year when consumer confidence* is in decline.

    As a result, most businesses will reduce their payroll and their advertising in an attempt to “cut their way to profitability.”

    They will do this because it makes sense if you don’t think about it.

    But smart-and-hungry challengers who do think about it will hit the accelerator instead of the brakes. They will do this because they understand that market share is easier to steal from the big boys when consumer confidence is in decline.

    The painful problem for these smart-and-hungry challengers is that they will be competing for a larger slice of a shrinking pie. So big gains in market share will show up as only small gains in top line revenue.

    But when consumer confidence returns, “All hail the new market leader.”

    Hitting the accelerator instead of the brakes is how smart-and-hungry challengers will overtake market leaders in 2026.

    Are you beginning to understand why I taught you about the...

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    7 Min.
  • Parrots, Peacocks & People
    Sep 29 2025

    Peacocks want to be admired.

    Parrots repeat only what they have heard.

    Each of us has a little bit of Peacock in us, and perhaps a little Parrot, too.

    (I admit it about me. You should admit it about you.)

    Long ago I saw a movie in which an old Greek man says to a much younger man from England,

    “A wise old Turk once told me…”

    The young Englishman interrupts him and says,

    “What! A wise old Turk? I thought the Greeks and Turks hated each other.”

    The old Greek sighs, then says,

    “When I was young, I believed that there were only two kinds of people; Greeks who were good, and Turks who were bad. Then one day I met a good Turk. So I decided there were only two kinds of people; good people and bad people.”

    The Greek then looks into the eyes of the Englishman and says,

    “Now I believe there are just people.”

    On September 18th, I transcribed a single paragraph of an essay about the death of Charlie Kirk and posted it in my random quotes database:

    “After every mass shooting, after every fresh example of political violence, after every round of one side recriminating the other side for not holding up their end of the social contract, we need to hear what is right, what is true, what is good. That need is why we commit to memory lines of poetry, passages of literature, and—for religious believers—particular verses. Because when crisis arrives and the world presses in on us, we must work to remember what we’re about and what we hold to. Sometimes those things hold us more than we hold them, but only when we know them in our bones. So we keep telling ourselves, and each other, what is true and good.”

    “We should be telling each other this week to weep with those who weep.”

    – Nick Catoggio, Sept 18, 2025

    I have captured 7,761 quotes over the past 25 years. More than half of those were transcribed from novels, movies, television shows, emails and texts. About 10 percent of them are things I have written or said or thought or prayed; things that I wanted to archive somewhere lest I forget them. The rest of them are comical quips, well-worded witticisms, and profound thoughts uttered by friends and acquaintances that I quickly scribbled down.

    The Random Quotes database is off-site storage of ideas that I can access from anywhere in the world.

    You can access it, too. A new random quote will appear each time you refresh the page at MondayMorningMemo.com.

    I am writing this to you on September 22, 2025. The newest quote in the database is a text that was sent by Jeffrey Eisenberg to Tom Grimes and me just a few minutes ago. It says,

    “It’s my custom on Rosh Hashanah, the Jewish New Year, to reach out and ask forgiveness from my friends. The holiday is a time for reflection, fresh starts, and making peace. By asking forgiveness, I’m acknowledging that I might have hurt someone—whether knowingly or not—and I don’t want to carry that into the new year.”

    “So if I’ve said or done anything that hurt or upset you, I sincerely ask your forgiveness.”

    – Jeffrey Eisenberg

    I responded,

    “And we thank you for forgiving us, too. Especially Tom.” – RHW

    Jeffrey sent a laugh emoji. Tom will laugh when he sees what I wrote.

    In truth, I have long admired Jeffrey’s tradition of calling his friends each year or sending us a text. It is a marvelous reminder that mutual forgiveness is essential to keeping relationships alive and healthy.

    Can you imagine what it would do for our country right now?

    Roy H. Williams

    Every business owner wants to increase the online...

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    5 Min.
  • The Path that Brought You to Where You Are
    Sep 22 2025

    There was a day when you found yourself in a strange situation and you did the best you could. Before you knew it, you were walking through it.

    You noticed a patch of wildflowers.

    You made a friend.

    Darkness fell. You saw an eye rise into the sky and believed it to be the moon. But now you know it was the eye of God, watching to see what you would do.

    With one of his eyes, he watches the world. With his other eye, he watches you.

    You kept walking.

    A ravine led to a stream and that stream led to a river.

    That first river led to a much broader river.

    Tom Sawyer and Huck Finn invited you onto their raft. You had an adventure.

    And then you had your heart broken.

    Got sick and recovered.

    Had a stroke of luck. Stretched it as far as you could.

    You closed your eyes as you clicked the heels of your ruby red slippers and said, “There’s no place like home, there’s no place like home, there’s no place like home.”

    When you opened your eyes, you knew that home wasn’t there anymore. The sun had risen while you were away, and home had evaporated into that thin blanket of warm air that wraps our bountiful earth.

    That was the day when you started looking forward and quit looking back

    And that is how you came to be where you are.

    The story that I have told you about yourself is the story of every successful business owner I have ever known.

    One of my business partners sent me a text at 3:37 this morning. It was a long and fascinating story that she wrote several years ago.

    This is how it begins.

    “Tomorrow, I leave the trailer park for good. I can never come back. None of us can. So I’d like to reminisce a little with some of my favorite memories of the place that I’ve called home for so many years. They make me smile…”

    The middle of her story is a delightful account of the all the crazy adventures she had with her companions on the log raft as it floated down the river of her youth. But it was the ending of her story that made it precious.

    “The giant trees were the big-top under which we conducted our circus of crazy. Here we created our own reality, full of unforgettable characters and ghetto fabulous adventures. No one could touch us. We lived in the middle of town, but existed in our own world. No matter what happened “out there,” we could always come home, be ourselves, start a fire, and connect. We were safe. We were a family.

    For years the echoes of our laughter have bounced off the old trees that have always shaded us. I like the think that the vibrations of our laughter are trapped inside the bark of those trees – that if you were to put your ear up to one of them, you could still hear the crackling of the fire and the cackling of our laughs.

    It’s been one hell of a ride. I’m sad to leave, but I can’t wait to see what comes next.

    Goodbye trailer park, hello world.”

    Today my partner lives in a sun-drenched house with a beautiful garden that overlooks the ocean.

    I’ve never been there, but I’ve seen the photos.

    She is a remarkable ad writer.

    Roy H. Williams

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    5 Min.
  • Attraction to the Iconic
    Sep 15 2025

    Icons represent ideas that are bigger than themselves.

    Myths are stories that represent ideas that are bigger than themselves.

    Archetypes are symbols of recognizable patterns of behavior.

    Letters of the alphabet are symbols (graphemes) that represents sounds (phonemes,) just as notes on a sheet of music are symbols that represent sounds.

    A role model is a personal icon, an archetype that you have chosen to emulate.

    The human brain loves symbols and patterns. This is why we embrace icons, myths, and archetypes.

    When we recognize a pattern that has been stored in our subconscious, we call it intuition. When we hear a pattern that has been repeated too many times, we call it a predictable cliché.

    Icons, myths, and archetypes evolve with each new generation.

    I was born in the 12th year of the 18-year Baby Boom generation that began exactly 9 months and 10 minutes after the end of World War II.

    Marilyn Monroe was the iconic sex symbol. The Statue of Liberty, Yankee Stadium, Yellowstone, and Woodstock were America’s iconic places. Rolls Royce, Cadillac, Corvette, Camaro and Mustang were iconic cars. Tetris, Pong, and Pac-Man were iconic video games.

    The mythic stories of Baby Boomers were mostly about combat. Sometimes we fought the Indians of the Old West. Sometimes we fought the Germans, or the Japanese. We fought the Establishment. We fought for justice. Or we fought just to stay alive.

    And we always won.

    Our definitive male archetype in these mythic stories was rugged, brave, independent, and honorable. John Wayne, Paul Newman, Clint Eastwood, Sean Connery.

    Baby Boomer female archetypes were smart, pretty, and strong; Elizabeth Taylor, Audrey Hepburn, Julie Andrews, Sophia Loren.

    Lots of movies ended with a wedding.

    These societal forces shaped the birth cohort known as the Baby Boomers.

    Gen-X was shaped by an entirely different set of icons, myths, and archetypes.

    Millennials had icons, myths, and archetypes that were all their own, as well.

    The Gen-Z cohort believes it is their responsibility to straighten out everything that the Boomers and X-ers screwed up.

    Gen-Alpha is determined to make their own decisions and decide for themselves what they want to do. They will be the vanguard of the next “Me” generation.

    Fortunately, there are elemental beliefs that bind us all together.

    It is upon those beliefs that successful customer-bonding ad campaigns are built. Openly name these beliefs and they lose their magic.

    If you claim to possess them, no one will believe you.

    EXAMPLES: Never claim to be honest. Just say something that only an honest person would say. Never claim to be a perfectionist. Just do something that only a perfectionist would do. Don’t tell people that you are an author or a podcaster. Just give them a copy of your book. Invite them to be on your podcast.

    If you would win the hearts and minds of tomorrow’s customers, this is what you must do:

    1. Imagine that you are standing face-to-face with three perfect customers and they are each looking into your eyes.
    2. The first one says, “Talk is cheap. Don’t tell me what you believe. Show me.”
    3. The second customer says, “Tell me a true story that lets me know who you really are, including the price that you pay for being you.”
    4. Customer three says, “If you betray me after I have given you my trust, I will burn you down so hot that grass won’t grow for 100 years.”

    Now you understand cancel culture. Frustration created it, and social media fuels it.

    People are looking for someone who really is...

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    7 Min.
  • Reject Orthodoxy in Advertising
    Sep 8 2025

    The weakness of our current version of AI is that it extracts its knowledge only from what we have taught it.

    Things that are rarely done are difficult for AI to imitate.

    AI has confidence in things that are repeated online ad infinitum.*

    Predictable ads follow the orthodox guidelines taught in every college in America. AI can find countless examples of these ads online. This is why AI can write predictable ads that look, feel, sound and smell like all those other predictable ads.

    Predictability is a thief that robs you in broad daylight.

    If you want your ads to remarkably outperform the predictable ads written by AI; if you want your ads to be noticed and remembered; you must do what is rarely done.

    1. Enter your subject from a new angle, a surprising angle, a different angle.
    2. Write an opening line that makes no sense.
    3. Cause that opening line to make perfect sense in less than 30 seconds.

    This technique is known as Random Entry and almost no one ever uses it.

    “I’m John Hayes and I’m talking today with GoGo Gecko.”

    “I was a 10-year-old boy holding a flashlight for my father.”

    “Mr. Jenkins?”

    “Yes, Bobby.”

    “How much should a hamster weigh?”

    “There’s Elmer Fudd, Elmer’s Glue, and me, Elmer Zubiate.”

    Random Entry is not orthodox. Random Entry is not predictable.

    “What makes our company, our product, our service different from our competitors?”

    If you ask yourself that question, you will come up with the same 3 or 4 opening lines that each of your competitors will come up with when they ask those same questions. Your ads, and their ads, will look, feel, sound and smell like ads.

    When you begin in a predictable way, it is hard to be unpredictable.

    AI ads feel like ads because AI cannot (1.) identify, (2.) justify, or (3.) rectify Random Entry.

    1. Identify.
    2. AI cannot find examples of what does not exist. But you can create it.
    3. Justify.
    4. AI cannot bridge a random opening line into an unrelated subject. But you can build that bridge.
    5. Rectify.
    6. AI cannot reconcile a random opening line so that it makes perfect sense. But you can create a metaphor out of thin air.

    When a novel becomes a bestselling book that gets made into a movie, you can be certain that it was built upon a weird and unexpected – but highly engaging – opening line.

    “Call me Ishmael.”

    – Herman Melville, Moby-Dick

    “Where’s Papa going with that axe?”

    – E.B. White, Charlotte’s Web

    “Many years later, as he faced the firing squad, Colonel Aureliano Buendía was to remember that distant afternoon when his father took him to discover ice.”

    – Gabriel García Márquez, One Hundred Years of Solitude

    “It was a bright cold day in April, and the clocks were striking thirteen.”

    – George Orwell, 1984

    “Happy families are all alike; every unhappy family is unhappy in its own way.”

    – Leo Tolstoy, Anna Karenina

    Choose any one of those opening lines and tell your favorite AI to write an ad for your business using EXACTLY that line as the opening line. If your AI is successful, it will be due to the fact that you gave it a series of extremely insightful prompts. (Probably based on some of the things you learned in this Monday Morning Memo.)

    Srinivas Rao recently wrote, “Confessions of a Master Bullshit Artist, aka ChatGPT.”

    You think I’m a genius. I’m not. I’m an overconfident parrot in a lab coat.

    I don’t know anything, check anything...

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    9 Min.
  • The Reason History Repeats Itself
    Sep 1 2025

    The advantage of being an old man is that you can remember the past. This gives you a different perspective on current events. But if that old man is foolish enough to share his thoughts, the average person will smile tolerantly and pat him on his head and tell him that he is just “a lovable old dinosaur who is out-of-touch and living in the past.”

    Screw it. I’m going to go ahead say what I’m thinking.

    A few years ago, Big Data was going to change the world. Big Data came and went.

    Then we got excited about ideas that were “disruptive.” Slash-and-burn disruption by a bunch of young pirates was going to change everything.

    The Blockchain was going to change everything. You couldn’t go anywhere without someone blathering about Crypto and NFT’s.

    Now AI is going change everything. And it definitely will, for awhile.

    Technology saves money by reducing labor costs, which is just a fancy way of saying that technology allows you to replace people with machines. Unemployment will increase, and Trump will blame Obama.

    And so it goes.

    I had an appointment in 1977 to meet with a loan officer at First National Bank in Broken Arrow, Oklahoma, to borrow $1,000.

    The greeter at the bank sat me in a chair in the waiting room. I was 19 years old.

    Smart phones did not exist. My only option was to paw through the pile of old magazines on the coffee table in front of me. Can you believe that every one of those magazines was about banking? The banker puts his banking magazines on the coffee table in his lobby when he is finished reading them. And the dentist puts his dental magazines on the coffee table in his lobby. This is how the Business Titans of Smallville keep their costs under control.

    And they do it for our convenience.

    I began reading a magazine about banking and it catapulted my brain into a tumbling somersault from which I have never recovered. The feature article was about ATM’s, but it didn’t call them ATM’s. It referred to them as automated teller machines.

    “The modern bank executive can now reduce his payroll significantly because these new automated teller machines work without pay 24 hours a day, and they never make mistakes.”

    My eyes were jacked open so wide that I was unable to blink.

    ATM’s were not invented for our convenience! They were invented so that banks could fire 60% of their bank tellers!

    “These new tellers require no health insurance, no air-conditioned offices, no telephones, no sick days, and they take no vacations. Your customers will thank you for giving them the ability to make deposits and withdrawals 24 hours a day from a variety of convenient locations.”

    The man I saw in my mind was the banker in the old Monopoly game by Parker Brothers. The way to win the game of Monopoly is to gobble up all the things that people cannot avoid, then take everything they own when an unlucky roll of the dice puts them at your mercy. It’s perfectly legal.

    I played Monopoly when I was young, but I don’t play it anymore.

    Parker Brothers began selling Monopoly in 1935. But that game’s origins trace back to an earlier version called “The Landlord’s Game” created by Elizabeth Magie. She crafted her game back in 1904, when Teddy Roosevelt was making his mark on history by curbing the excesses of the richest and most powerful men in America.

    Google, Apple and Meta still play Monopoly. As do the insurance companies, the oil companies, the pharmaceutical companies and the medical corporations that control virtually all the doctors. But the version of Monopoly they play isn’t sold by Parker Brothers.

    To win, all you have to do is gobble up the things that people cannot avoid, then take everything they own when an unlucky roll of the dice puts them at your mercy. It’s perfectly legal.

    Abraham Lincoln and Teddy Roosevelt are the Republicans on

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    6 Min.