You've heard me talk about the individual practices and concepts from the Kanban method, but today's episode is an exciting opportunity for you to learn from one of my teachers in this world of Agile, Kanban, and Lean: Tim Lennon.

Tim shares his experiences using and teaching the core practices of the Kanban method (like making work visible, limiting work in progress, managing flow) and how those practices work together to create balanced systems that are primed to create better customer outcomes while also bringing internal balance in your delivery teams.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/16

Handing off work, especially multiple back-and-forth handoffs, can be a huge source of delay and rework in your law practice.

Tune in this week to discover how to be more effective when handing off work in your legal practice, minimizing the negative effects of ineffective handoffs. Rework is a harmful form of waste in your practice, so you’ll learn about the three different kinds of handoffs that occur in a law practice, and I give you practical tips for mastering effective handoffs.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/15

Ever started your Monday already swamped with emails and tasks, all competing for your attention? Determining the best sequence to tackle these tasks is crucial for maximizing your effectiveness throughout the week and beyond.

In today’s episode, I introduce a structured framework that enhances your ability to prioritize demands effectively, helping you manage your limited time and resources. You’ll also gain insights into common pitfalls to avoid when prioritizing projects and tasks in your law firm.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/14

If you’re like a lot of attorneys, one of the more significant sources of overwhelm in your law practice comes from the sheer volume of emails and other communications you have to process in the course of your day.

In today’s episode, I share my recommendations for designing a better communications policy for creating more effective, efficient communications that will ultimately reduce the administrative overhead of dealing with email, Slack, Teams, or other related tools. I also share how to get hold of a downloadable template for creating your own communication policy in your law practice, prefilled with recommendations from this episode.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/13

One of the hardest things to recognize in a law practice is how the default way in which lawyers approach and deliver their work creates barriers to access for everyday people trying to reach that lawyer’s services. So, how do you identify it and what can you do about it?

This week, Alexandra Devendra, founder of design-focused B Corp law firm Aligned Law and I discuss the design elements that help meet your clients’ human needs. We explore Alix’s passion for organizational design, development, and alternative ownership models, and Alix shares her tips and tricks for more intentional design in your law practice.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/12

How do you know that you’ve done enough to meet the standards you’ve set for your law practice? Today, I have two specific tools that work beautifully together and amount to a specific type of quality standard policy that you can implement within your law practice.

Tune in this week as I share two important parts of the Agile Framework - Definition of Done and Definition of Ready. I’m discussing the role that checklists play in coming up with your Definition of Done and Definition of Ready, and you’ll learn how these tools help you ensure the flow of work and client-facing deliverables through your systems.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/11

If you don’t have explicit policies, it becomes incredibly difficult to develop any consistency around how and when you deliver your work. Tune in this week to discover the importance of establishing simple but clear policies in your law practice.

Those policies are going to be the key to improving the quality and consistency of your work product and your workflow. You’ll learn two different ways to think about policies that can help you accomplish the same thing, but ultimately, I think one of them is more powerful than the other.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/10

What if the best way to improve the efficiency of your law practice is to not try to improve efficiency at all, but to focus on quality instead? This may sound paradoxical, but focusing on quality, not efficiency, is the key to unlocking more balanced workloads, smoother workflow, increased capacity, and ultimately greater efficiency while delivering an improved client experience along the way.

On today’s show, I'm musing on why I believe quality improvement and process improvement are the same thing. Plus, I'm sharing the cascade of events that occurs when you focus on defining and prioritizing quality in your services and deliverables.

For full show notes, transcript, and more information, visit: https://www.agileattorney.com/9