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  • How local legend El Jannah became a franchise phenomenon
    Aug 29 2025

    What is the secret to El Jannah's success? CEO Brett Houldin discusses the casual dining brand's evolution.

    In this podcast Brett delves into what makes the Sydney-born brand El Jannah so popular with its customer base, and what has driven the family-owned business to make its mark in the highly-competitive QSR market.

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    32 Min.
  • How Hog's Breath Cafe CEO Tom Elliott plans to revive a beloved brand
    Aug 15 2025

    Tom Elliott plans to revive the iconic Hog’s Breath Cafe chain. Renowned for its slow-cooked prime rib steak, curly fries, hospitality and restaurant memorabilia the 36 year old casual dining brand is in need of a reset, and the new CEO believes he has the blueprint for success.

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    24 Min.
  • CEO Matt Marshall forges a new path for Retail Food Group
    Jul 4 2025

    Matt Marshall heads up multi-brand franchisor, Retail Food Group, which includes Brumby's, Donut King, Gloria Jeans and Crust Gourmet Pizza.

    In this podcast Matt shares his career journey, highlighting the challenges and rewards of leadership, and the importance of building trust with franchisees and customers. He discusses making strategic brand decisions and what the future holds for Retail Food Group.

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    31 Min.
  • How Jim Penman built a multi-million dollar business
    May 23 2025

    The Jim's Group has grown from humble beginnings to a network of more than 5000 franchisees - and it all started as a part-time lawn mowing business.

    In this podcast, founder Jim Penman shares his journey from Phd student to franchisor, admitting to plenty of errors along the way.

    “I've only ever succeeded at one thing in my life. Fortunately I've done quite well on that,” he says.

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    33 Min.
  • From Noodle Box to Acai Bros: Concept Eight’s CEO talks growth and strategy
    Feb 7 2025

    You may not recognise the Concept Eight name but under its umbrella sit a dozen popular restaurant brands, from Noodle Box, Huxtaburger and Acai Bros to virtual brand Supreme Leader.

    Founders Dave Milne and Josh James started the business in 1996 and today Concept Eight CEO Grant Lee leads a team that is 100 per cent focused on creating food that people love, he says.

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    32 Min.
  • Baked in family values: leading and transforming the Bakers Delight business
    Dec 4 2024

    What does it take to lead an iconic family business? Elise Gillespie grew up with her parents’ business Bakers Delight, and it Is now a leading light in Australian family business.

    In this podcast we talk about family business and life lessons learned, what informs her leadership style, transforming an international network of more than 700 stores to meet the ever-changing demands of today’s convenience-driven customers, and delivering a robust business model for franchisees.


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    28 Min.
  • How CouriersPlease is navigating the future of delivery
    Oct 29 2024

    CouriersPlease CEO Richard Thame delves into the evolving landscape of parcel delivery, and discusses how businesses are adapting to meet high customer expectations.

    Customers today are time-poor and expect great value, turning this transactional industry into a dynamic space ripe for innovation.

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    33 Min.
  • How Scott Meneilly is reinvigorating The Coffee Club
    Aug 16 2024

    The Coffee Club CEO Scott Meneilly is forging ahead with a reinvigoration of the iconic cafe chain as it celebrates 35 years in business. Scott has pinpointed the combination of the reliability of a national chain and the appeal of an independent cafe that is key to the future of the brand. Add to this the brand's longevity and a global presence of 400 stores and there's a magic mix setting The Coffee Club up for further growth and success.

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    30 Min.