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Work time vs. personal time. Emergency vs. non-emergency. Michael, Chris, and Scott discuss setting boundaries with clients and how to navigate being available in this on-demand world.

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Our newest work is now available! Michael, Chris, and Scott talk about today's release of their third book - The Travel Advisor's Cruise Line Handbook.

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Every travel advisor has been asked this question: "Why should I book with you?" Michael, Chris, and Scott share how they answer this question when a new client asks.

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The war with Iran is just the latest in a series of events around that world that cause worry for travelers. Michael, Chris, and Scott share their thoughts on how to ease client anxiety over world events.

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Michael, Chris, Scott, and Danielle have all the details in this deep dive into our 4th Annual Seminar at Sea.

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Every travel advisor has experienced a difficult client. But WHY are they being difficult? Is it a legitimate concern, or are they just hard to work with? Michael, Chris, and Scott have some thoughts and some tips.

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Every sales course will tell you to always upsell. Michael, Chris, and Scott have a take that might seem counterintuitive but will actually yield better results.

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Michael, Chris, and Scott break down what you can expect from their second book - The Travel Advisor's Cruise Handbook - and share their favorite lessons form the work.