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Beyond the Handbooks

Beyond the Handbooks

Von: The Travel Advisor's Handbooks
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Welcome to Beyond the Handbooks — practical insight from the minds behind the manuals.


This is the podcast for travel advisors who want to think deeper, sell smarter, and build stronger businesses — beyond what fits on the page.


Hosted by the authors of the best-selling Travel Advisor Handbooks series - CLIA Hall of Famers Michael Akana and Christopher Grum, Elite Cruise Counsellor Scott McAlister, and Accredited Cruise Counsellor Danielle Gonyea.


Each episode, we take the concepts you know, the challenges you face, and the questions you don’t always get clear answers to — and talk through what actually works in the real world.


Because our handbooks are just the beginning.


Let’s go beyond.

© 2026 Beyond the Handbooks
Erfolg im Beruf Ökonomie
  • Setting Boundaries
    May 5 2026

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    Work time vs. personal time. Emergency vs. non-emergency. Michael, Chris, and Scott discuss setting boundaries with clients and how to navigate being available in this on-demand world.

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    24 Min.
  • On Sale Today: The Travel Advisor's Cruise Line Handbook
    Apr 28 2026

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    Our newest work is now available! Michael, Chris, and Scott talk about today's release of their third book - The Travel Advisor's Cruise Line Handbook.

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    17 Min.
  • Why Should I Book with You - Our Answers
    Apr 21 2026

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    Every travel advisor has been asked this question: "Why should I book with you?" Michael, Chris, and Scott share how they answer this question when a new client asks.

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    21 Min.
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