In this episode, we’re talking about priorities: what they cost and why they determine the kind of business and life you ultimately build. We reflect on our years of marathon training, nearly seven years of sobriety, and the evolution of our custom clothing business to show why meaningful change usually requires giving something up. We also dig into what this means for clothiers who say they want a high-end luxury business but are still holding onto consultations, rush orders, broad clientele, and other habits that work against their goal.

Highlights

02:48 - What marathon training taught us about committing to a priority other people may never understand.

05:09 - How getting sober forced us to confront which priorities could and couldn’t coexist in our lives.

06:45 - Why you can’t be the inexpensive, fast wedding-suit guy and the high-end luxury clothier at the same time.

10:44 - Why pursuing what matters most often feels uncomfortable long before it feels rewarding.

13:10 - Why the first time you do anything is usually the hardest, but doing it once proves you can do it again.

18:40 - The client boundaries you think you could “never” enforce are likely exactly the ones your business needs.

24:36 - Why time affluence starts with protecting your time and working with clients who value theirs.

26:40 - You want the end result, but are you willing to do what it actually takes to achieve it?

33:16 - Why free consultations and a calendar full of shoppers directly conflict with the goal of working with luxury buyers.

38:42 - If you’re serious about building a luxury business, your daily decisions need to change now.

Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
Watch on Youtube

Follow
Appointment Only in IG: @appointmentonlypod

Getting paid shouldn’t mean chasing invoices, sending reminders, or hoping a client follows through after the appointment. In this episode, we’re talking about how we completely changed the way we collect payments and how it gave us more control over our business. We break down why we stopped automatically splitting payments 50/50, the danger of letting clients leave without paying, and how setting expectations before the appointment makes collecting money easier. We also share what we’ve learned from our own mistakes and the situations inside Luxury Clothier Collective, including when we still make exceptions to our payment process.

Highlights:

02:19 - Why we spent a decade taking 50% upfront and 50% at delivery and why we eventually had to rethink it.

04:42 - Stop making excuses for what you think your clients will or won’t do.

06:33 - Why splitting payments can put you in the position of chasing money you’ve already earned.

09:39 - How nearly going out of business forced us to completely rethink the way we get paid.

15:40 - Why the fear of what your clients “might say” shouldn’t deter you from changing your payment process.

20:47 - Why getting paid during the appointment protects the sale you just made.

24:11 - Why sticking to your process is crucial for staying in control of the money you earn.

28:26 - How we utilize split payments as strategic exceptions, not as our standard process.

33:03 - Why getting paid in the moment starts with setting clear expectations before the appointment ever happens.

40:31 - The attitude shift that only you can make: you’re a custom clothier, not a debt collector.

Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
Watch on Youtube

Follow
Appointment Only in IG: @appointmentonlypod

The reality is, there are going to be slow seasons in business and when you’re building something luxury, those ebbs and flows can feel even more extreme. In this episode, we get candid about a discouraging stretch in our own business, from promising leads backing out to longtime clients telling us they’re “all set.” We talk about why slow periods don’t mean your strategy isn’t working and why lowering your standards or prices is the wrong response. This episode will give you the motivation to trust the business you’ve built, recognize when you’ve done everything you can, and stop running “garbage miles” just because waiting feels uncomfortable.

Highlights:

01:56 - We get candid about feeling discouraged during a slow stretch in our business.

04:28 - Fatigue from hearing “no”: when leads keep coming in but the right clients aren’t booking.

06:10 - Why we’d rather have an uncommitted prospect cancel early than waste time in a fitting.

08:14 - Why a premium business naturally experiences bigger peaks and valleys than a lower-end, high-volume business.

14:11 - The myth of a “bad market” and why understanding your market matters more than blaming it.

16:37 - Why obsessing over weekly numbers triggers your scarcity and signs you up for an unnecessary emotional rollercoaster.

21:26 - Why doing the same thing repeatedly and hoping business improves will keep you stuck.

26:29 - Why slow periods aren’t the time to panic, lower prices, or run sales just to fill the calendar.

29:40 - “Garbage miles”: why sometimes the smartest move in business is to stop pushing and wait.

Resources + Links
Apply for Luxury Clothier Collective Mastermind HERE
More resources for custom clothiers HERE
Watch on Youtube

Follow
Appointment Only in IG: @appointmentonlypod