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"Warning: this book will make you a better parent, partner, colleague, and friend." —Adam Grant, New York Times bestselling author of Hidden Potential Unlock the secret to true and lasting change. We all spend a lot of energy trying to get people to listen to us, and despite our best efforts...

We all spend a huge amount of time trying to get people to listen to us, and despite our best efforts, we often fail. But what if the secret to influencing others was in first accepting them? This is known as validation: the act of showing someone that you understand their experience and accept it as valid. In this groundbreaking book, Stanford University psychologist Caroline Fleck explains why validation is a catalyst for transformation, and shares her step-by-step framework to put this powerful skillset into practice.