The latest Today’s Family Lawyer podcast shines a spotlight on a challenge many firms acknowledge and struggle to tackle; the differentiation of service provision and effectively marketing those points of difference to prospective clients with clarity, confidence and distinction in an increasingly competitive marketplace.

Hosted by David Opie, the episode explores why so many family law practices still rely on cautious, inward‑looking messaging; and what they could achieve by adopting a more strategic, and yes sometimes controversial approach. Ryan Fenton, the founder of CaseFlow PPC, brings experience from both the UK and US legal markets, offering a comparison between two very different marketing cultures.

One of the most striking observations is the contrast in tone. While American firms are far more comfortable using direct, emotionally resonant language, UK practices often default to safe statements about longevity and experience. The podcast suggests this caution may be limiting firms’ ability to stand out at the very moment potential clients are searching for reassurance, clarity and action.

The discussion also highlights a persistent misconception around investment. Many UK firms still view digital advertising as a low‑cost add‑on rather than a core business function, despite operating in one of the most expensive sectors for Google Ads. By contrast, US firms routinely commit substantial budgets to structured campaigns, remarketing activity and tailored landing pages which are all tools that can dramatically improve conversion rates when used well.

Beyond tactics, the episode raises a broader point about public perception. While the profession increasingly champions non‑court solutions, the public still tends to view divorce through a combative lens. The podcast argues that bridging this gap requires clearer, more empathetic communication that meets clients where they are emotionally.

Listen in to Ryan's insight and experience from both sides of the pond. Far from being a bolt‑on, marketing should be a strategic discipline that family law firms continually invest in.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

Ahead of Family Mediation Week 2026 the Today’s Family Lawyer Podcast brings together three leading voices and contributors to the event to discuss the ambitions of the awareness campaign.

Hosted David Opie welcomes Romina Kamran, a fully accredited family mediator and founder of Arc Mediation and Digital MIAM, Paul Linsell, partner and head of the family law team at Boyes Turner and Sarah Manning, partner at Hall Brown Family Law and long‑standing chair of the Family Mediation Week committee to discuss the plans for National Mediation Week 2026 which runs from 26th-30th January 2026.

The trio explain the central aim of the week, which is run by the Family Mediation Council (FMC), is to ensure separating families are aware, at the earliest possible stage, that mediation is a viable, regulated and effective option for resolving disputes about children and finances, without defaulting immediately to court. The week is an opportunity to raise public awareness and build confidence in the mediation process.

Central to this is the FMC’s role in maintaining professional standards, overseeing the accreditation of mediators, setting a compulsory code of practice, and stipulating continuing professional development, supervision and appropriate safeguards such as professional indemnity insurance and complaints processes. For consumers and professionals alike, the FMC register provides reassurance that mediators have met stringent professional criteria.

Mediation, said Manning, is often misunderstood or overlooked, with many families assuming that instructing solicitors and proceeding towards litigation is the only available route. The week aims to highlight that mediation is not about conflict, nor is it about conciliation, a widely misunderstood misnomer. Rather mediation is abut about cooperation, communication and empowering families to make their own decisions safely and constructively.

This year's event sees an expanded programme offer events and training opportunities to both the public, and wider professionals. As Manning notes, many families first disclose relationship or parenting difficulties to teachers, GPs, counsellors or health visitors, well before approaching lawyers or mediators. By equipping those professionals with a basic understanding of mediation, the campaign seeks to improve early signposting and ensure families are aware of their options before positions harden and conflict escalates.

For those wanting to get involved, the Family Mediation Council has published a full programme of free webinars and in‑person events across England and Wales.

Webinar timetable:
https://www.familymediationcouncil.org.uk/family-mediation-week-2026-timetable/

In‑person events:
https://www.familymediationcouncil.org.uk/family-mediation-week-2026-local-events/

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

Christmas can be a tough time of year to stay sober; especially for those who struggle with addiction issues.

In this latest Today's Family Lawyer podcast two experts provide their views on how specialist services can support family law professionals, and by extension their clients, in their efforts to stay sober over the festive period.

Joining podcast host David Opie are Donna Muldoon, Reporting Manager and forensic toxicologist, and Sophie Lawrence, Client Manager from LexTox, a UK‑based accredited testing company.

The discussion explores the heightened risks faced by individuals struggling with alcohol or substance abuse, especially at this time of year which can often trigger relapses. Robust testing solutions deliver real‑time monitoring and act as a deterrent, helping clients maintain abstinence when temptation is at its peak.

Solutions including hair strand analysis, breath tests, and an innovative drug patch help keep clients on the straight and narrow.

Sophie brings a client‑focused perspective, sharing real case scenarios where testing has helped families demonstrate abstinence and avoid lengthy court proceedings. Her examples highlight how these services can provide reassurance to social workers, solicitors, and the courts, while ultimately supporting families to stay together.

The discussion also touches on the importance of chain of custody, ensuring results are reliable and admissible in court. Donna explains how patches are fitted, monitored, and removed under strict procedures, with photographs and paperwork providing a clear audit trail. The benefits also include immediacy of results, which traditional hair testing does not.

The podcast also explores how raising awareness of these tools is vital to ensure professionals can access the most effective testing options; despite the widespread use of drug patches in the US for decades, they are relatively new to UK and there is much work to be to educate the courts on their value.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

Recruitment and retention; almost always one of the top three items on the agenda at every partners meeting. Collaboration between education and industry could help professionals bridge the gap and identify new recruits at an earlier stage in their development.

So say Jonathan Whettingsteel Partner and Head of Family Law at Dutton Gregory, and Brad Kershaw, Course Leader for Law at Solent University.

An alumnus of Solent University, Jonathan maintained strong ties with the institution and when Brad joined the university as course leader the idea for a law clinic - a space where students could engage with real clients under professional supervision - was borne.

The clinic offers real world experience of the law and those who need the help of legal professionals. While popular media like Suits or LA Law may spark interest in legal careers, they rarely reflect reality. Law clinics provide students with exposure to genuine cases and client interactions, fostering professional skills beyond the classroom. Brad shared inspiring stories of students helping vulnerable individuals avoid homelessness, highlighting the profound societal impact of such initiatives.

Sadly the clinic offers a glimpse into the funding issues facing legal services. In just six months of the twice weekly clinic, nearly 200 clients were assisted.

There are other benefits.

• Students gain authentic, hands-on experience, improving employability and confidence.
• Industry benefits from community engagement, brand visibility, and access to future talent. For Dutton Gregory, the clinic serves as a pipeline for recruiting “the best and brightest.”
• Community members receive free legal advice, addressing gaps left by cuts to legal aid.

There are of course safeguards in place and the discussion briefly touches on the law student of the future, technologically literate and embracing innovation including AI.

Both guests acknowledged that law clinics partly compensate for reduced legal aid, offering a lifeline to those unable to afford representation. These partnerships are also a way to push back against government cuts; while Brad urged more industry/university synergy across disciplines to enhance education and community impact.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

The Today's Family Lawyer podcast explores the impact of the COVID-19 pandemic on co-parenting through the eyes of family law professionals; with Sophie Lougher, Director and Senior Solicitor, and Kathryn Fanstone a Solicitor at Zeus Family Law sharing their insight and experiences.

The Cardiff-based boutique firm was founded during the pandemic, driven by Sophie's own experience juggling a young family and professional commitments. Her passion for client care and practical legal advice sets the tone for the firm’s ethos. Kathryn trained and qualified at Zeus working on divorce, finance and children matters, and cohabitation disputes

The conversation centres on how co-parenting arrangements have shifted since the pandemic. Kathryn explains the rise of “nesting” – where children remain in the family home while parents rotate in and out – as a short-term solution aimed at minimising disruption for children. While beneficial in theory, she highlights the emotional and logistical strain it places on separating parents.

Many parents continue to have informal arrangements, which can at times lead to disputes around vaccinations, schooling, and the broader impact of equal parental responsibility. It's a 'grey area' says Sophie, with subsequent challenges to formalising temporary solutions

The episode closes with reflections on the importance of early legal advice, realistic expectations, and the shift towards less confrontational language in family law. Sophie and Kathryn emphasise the need for tailored guidance that balances the best interests of the child with the wellbeing of both parents.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

The Today's Family Lawyer Podcast welcomes co-founder and Head of Innovation at Family Law Partners Alan Larkin on to discuss his vision for family law.

Through his career Larkin has championed access to justice, and the evolution of client experience; and the use of technology to support these objectives - work which has recently been recognised with the award of an honorary doctorate by the University of Brighton for his sustained impact on the legal profession

A late bloomer in law, Larkin joined the profession aged 35 having come from the voluntary sector. Frustrated by the lack of technology in family law he set about using it to redesign legal processes to better serve individuals navigating family breakdowns; leading to the design of the first versions of onboarding platform. Nova Engage.

He describes how the traditional first consultation—often dominated by lengthy questioning—can be overwhelming for clients in distress; an issue technology can play its part of solving, although he is at pains to point out technology doesn’t replace lawyers but enhances their ability to connect with clients. Instead technology provides a “soft landing,” reducing stress and improving cognitive engagement during consultations.

The law should still be conducted by lawyers says Larkin, but software can offer contextual guidance and reassurance, enabling the lawyer to focus on the legal work.

Much work remains on access to justice, particularly when it comes to the public's understanding of the law. Larkin notes that most people are unaware of alternatives to court, despite the existence of multiple dispute resolution models. He advocates for using technology to scale public awareness and promote collaborative, non-adversarial approaches.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

The latest episode of Today’s Family Lawyer Podcast welcomes on Beverley Watkins, Managing Partner at Watkins Solicitors and Vice Chair of the Legal Aid Practitioners Group to discuss the impact of the Legal Aid Agency cyber attack on her firm, and the wider legal aid community.

The Legal Aid Agency revealed as many as 2 million records dating back 2007 had been hacked back in May of this year; with the details of those affected particularly sensitive in cases of domestic abuse and vulnerable clients.

For firms, the closure of the LAA portal left them unable to submit bills or process amendments digitally, forcing a return to paper-based applications. This sudden shift created confusion, especially among younger staff accustomed to digital workflows. Emergency measures allowed firms to handle urgent cases, but routine work stalled, leaving many clients unrepresented.

The impact on clients was profound as Watkins notes that some victims of domestic abuse and families in care proceedings were forced to attend court without legal support.

Legal aid firms, already operating on razor-thin margins, couldn't bill for months, in some cases threatening their very survival. In the course of the discussion, Watkins candidly shares her fear of missing payroll and the need to seek support from her bank. While contingency payments—based on historical averages—provided temporary relief, they introduced accounting complexities and deferred VAT liabilities. The looming administrative burden when the portal reopens is another major concern, as firms anticipate a flood of backlogged claims and potential delays in reimbursement.

Not only that, the cyber attack compounded the stress within sector who have seen legal aid rates effectively regress. Watkins warns that some firms have stopped taking emergency cases, fearing non-payment, which could exacerbate risks for vulnerable individuals. Staff resilience has been commendable, but uncertainty persists, fuelling doubts about the sustainability of legal aid work.

Needless to say Watkins' view is to better fund legal aid, more sustainably. But more broadly the LAA cyber attack is more than a technical failure—it is a catalyst for critical reflection on the viability of legal aid. As Watkins emphasizes, society must decide whether it values equal access to justice, because without urgent reform and investment, the future of legal aid—and the clients who depend on it—remains uncertain.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.

In this episode of the Today’s Family Lawyer Podcast, host David Opie is joined by Peter Burgess, Founding Partner at Burgess Mee Family Law, and Hannah Budd, Partner at the Rosefield Divorce Consultancy, to explore a new collaboration designed to reshape how family law professionals support clients in crisis.

The conversation centres on “Within the Window,” a trauma-informed framework developed to help clients navigate separation and divorce with greater emotional safety and clarity. Drawing on clinical insights and frontline experience, Peter and Hannah explain how trauma responses—such as fight, flight, freeze, or fawn—can profoundly affect decision-making, communication, and courtroom behaviour. Rather than treating these reactions as obstacles, their approach integrates them into strategy, preparation, and client care.

By delivering in-house training and empowering the firm's lawyers, Burgess Mee have embedded trauma-awareness into their practice, providing tools for the team to help clients like breathing exercises and grounding techniques tailored for key moments in proceedings. The collaboration also bridges the gap between legal and therapeutic support, ensuring clients receive consistent, coordinated guidance—especially when preparing for high-stakes events like hearings or fact-finding sessions.

Importantly, the episode doesn’t shy away from the realities of high-conflict cases. While non-court dispute resolution is ideal, Peter and Hannah emphasise that some clients—due to personality disorders, abuse histories, or complex dynamics—require a more robust, trauma-informed legal pathway.

This episode offers a fresh lens on how empathy, strategy, and collaboration can coexist—delivering better outcomes for clients and a more humane experience for all involved.

The Today's Family Lawyer podcast is available on your preferred podcast provider and at www.todaysfamilylawyer.co.uk.

Subscribe to Today's Family Lawyer to receive our FREE weekly newsletter, out every Thursday and listen in to the podcast to hear all the latest news and views from across the family law sector. Thank you to our Podcast Sponsors LEAP.