Watch this episode on YouTube: https://youtu.be/rVNpCHMlk8M

This special end-of-year episode of the Agency Navigators Podcast is a little different—in the best way. Instead of charts and spreadsheets, the full AgencyCFO™ team comes together to reflect on 2025, celebrate meaningful wins, and share what they’re most excited about heading into 2026!

From promotions and professional growth to deepened client relationships, the conversation highlights what truly makes AgencyCFO™ unique: the people. Team members share personal milestones, proud moments with agency partners, and even a few lighthearted pet cameos that remind us work and life are deeply connected.

You’ll hear:
• Reflections on a year of stability, growth, and connection
• Behind-the-scenes insight into budget model enhancements, dashboards, and best-practice wins
• Celebrations of client success—including nationally recognized performance
• Honest discussion about why agency ownership can feel lonely, and how having the right partners makes all the difference
• A forward-looking vision for 2026, centered on value creation, strategic growth, and long-term planning

The episode wraps with gratitude—toward clients, partners, and each other—and a heartfelt holiday message rooted in trust, purpose, and optimism for the year ahead.

If you’ve ever wondered what it looks like when financial intelligence meets real human connection, this episode captures it perfectly!

Peace, love, and happiness for the holidays—from all of us at AgencyCFO™. 🎄✨

Click here to listen to the audio:
https://www.buzzsprout.com/917515/episodes/16483496
-OR-
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

Connect with us!
Meet us: www.agencycfo.com
LinkedIn: www.linkedin.com/company/theagencycfo
Facebook: www.facebook.com/AgencyCFO
YouTube: www.youtube.com/@AgencyCFOAgencyNavigators

#AgencyNavigators #AgencyCFO #InsuranceLeadership #InsurancePodcast #AgencyLeadership #AgencyGrowth #IndependentAgent #PeopleBehindTheNumbers #YearInReview

Watch this episode on YouTube: https://youtu.be/-H68BYPMKJw

In this Expertise Files episode, Don and Roe sit down with someone who has become far more than a client over the years — Christopher Cook, President of Alliance Insurance Services. What began with a single unexpected phone call has grown into one of the most meaningful professional partnerships of our AgencyCFO™ journey.

This conversation isn’t about dashboards or formulas. It’s about the real work of running an agency — the moments of momentum, the moments of doubt, and the people who help us stay grounded through both.

Together, we talk about:

• How shared experiences build trust and long-term partnership
• The human side of retention, culture, and leadership
• Why candor and transparency matter more than perfection
• The seasons when agencies (and agency owners) hit despair — and how to move through it
• The generosity behind developing your people and helping them grow into the roles they’re meant for
• The importance of knowing your numbers not as abstractions, but as stories about real people and real outcomes

What makes this episode special is simple:
It’s three people who genuinely care about each other, talking honestly about what it takes to build something that lasts.

If you’re looking for strategies, there are plenty in here.
If you’re looking for encouragement, there’s even more of that.
But most of all, you’ll hear what AgencyCFO™ is built on — relationships, sincerity and the belief that we’re better when we grow together.

Click here to listen to the audio:

https://www.buzzsprout.com/917515/episodes/16483496

-OR-

Apple: http://apple.co/3sAQGoZ

Amazon: https://amzn.to/3nZGO4n

Spotify: https://spoti.fi/4anuTaB

Connect with us!

Meet us: www.agencycfo.com

LinkedIn: www.linkedin.com/company/theagencycfo

Facebook:

Watch this episode on YouTube: https://youtu.be/QiaLQlsa1xs

How do you really know if your agency is winning? In this episode of Agency Navigators, Roe and Don unpack the true scoreboard every agency owner should be watching — value creation.

CFOs don’t just crunch numbers — they measure impact. From growth and profitability to long-term agency valuation, Roe and Don reveal how to track the value you’re building every year and why it matters more than you might think.

You’ll learn:
📈 The three buckets of value creation — paycheck, profit, and intrinsic agency value
💼 How to calculate and interpret the Rule of 20 (growth + profitability)
💡 Why value growth matters even if you’re not planning to sell anytime soon
📊 How to turn your agency’s financial data into a true performance scorecard
🤝 How Agency CFO helps owners feel safe, stay profitable, and keep growing

Because at the end of the day, CFOs keep score—and the ultimate score is value.

Key takeaway:

“At the core of financial wellness is value creation. Measure it, grow it, protect it.”

👉 Subscribe for more Agency Navigators episodes that turn insight into action.

If you need our expertise and outside perspective to implement needed changes in your agency - we’d love to hear from you - reach out today!

Connect with us!
Meet us: www.agencycfo.com
Listen to the audio: https://agencynavigators.buzzsprout.com/
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

Watch this episode on YouTube: https://youtu.be/t6RaQW_xY1s

In this episode of Agency Navigators, Roe, Don, and Cayla team up with Kelly Donahue-Piro of Agency Performance Partners to explore the power of industry connections.

Together, AgencyCFO™ and APP show how data and performance insights can unite to solve agency challenges—from boosting productivity and cutting out “busy work,” to building stronger cultures, recruiting smarter, and creating standards that actually work.

Kelly shares actionable tips on leadership, client experience, and how agencies can thrive in today’s tough market. If you’ve ever felt like your agency is “running through peanut butter,” this conversation is your reset.

🎧 Tune in now and learn how uniting finance and performance can unlock your agency’s next level.

If you need our expertise and outside perspective to implement needed changes in your agency - we’d love to hear from you - reach out today!

Connect with us!
Meet us: www.agencycfo.com
Listen to the audio: https://agencynavigators.buzzsprout.com/
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

Watch this episode on YouTube: https://youtu.be/tHk8vDmDJ0g

Ever feel like your agency is stuck in neutral? In this episode of Agency Navigators, Roe, Don, and Cayla break down the concept of inertia—what keeps agencies from moving forward, and what it really takes to turn things around.

Using analogies from freight trains and cruise ships to real-world agency operations, they explore:
🚀 Why momentum matters more than motivation
⚙️ How leadership and team alignment impact growth
📊 The lag between effort and results (and how to stay patient)
💡 The role of compensation, hiring, and AI in building efficiency
🧭 Why continuous training and leadership development are non-negotiable
🎯 How to create motion through better client conversations and feedback

Whether you're leading a growing agency or trying to reignite your team’s drive, this episode delivers actionable insights to help you build lasting momentum.

Key takeaway:

“Small changes lead to big results — but only if you stay in motion.”

👉 Subscribe for more episodes of Agency Navigators, where we help insurance agency leaders turn insight into impact.

If you need our expertise and outside perspective to implement needed changes in your agency - we’d love to hear from you - reach out today!

Connect with us!
Meet us: www.agencycfo.com
Listen to the audio: https://agencynavigators.buzzsprout.com/
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

#AgencyNavigators #AgencyCFO #Leadership #AgencyGrowth #Momentum

Watch this episode on YouTube: https://youtu.be/jjbj5rOgo7U

In this episode of Agency Navigators, Roe and Don sit down with Lauren Roberts from Kite Technology Group to explore the critical foundations every insurance agency needs to thrive.

Together, they break down four game-changing areas:

1. Change Management – why leadership buy-in and positive momentum make or break system migrations.
2. Right Person, Right Seat – the hard truth about misaligned roles, and how to avoid disengagement across your team.
3. Awareness – uncovering blind spots and “you don’t know what you don’t know” moments that hold agencies back.
4. Maximizing Systems – how to stop treating your AMS like an expensive file cabinet and start using it as your single source of truth.

Lauren shares real-world stories from agency projects across the country—highlighting what works, what fails, and how culture, process, and accountability combine to drive efficiency and growth.

🎧 Tune in and learn how to clean up your book of business, engage your team, and build the kind of operational foundation that can fuel sustainable success.

If you need our expertise and outside perspective to implement needed changes in your agency - we’d love to hear from you - reach out today!

Connect with us!
Meet us: www.agencycfo.com
Listen to the audio: https://agencynavigators.buzzsprout.com/
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

#agencycfo #AgencyNavigators #KiteTechnology #LaurenRoberts #ChangeManagement #Insurance

You don’t sell a lot of insurance without giving great advice.

In our latest Expertise Files episode, Larry Linne breaks down what separates a producer from a true advisor—and why consulting your future self may be the mindset shift you need.

From the five levels of consulting to building momentum through goal-setting, this one’s packed with insight.

Roe and Don also reflect on how Larry helped shape their careers—and the power of having someone challenge how you think, so you can do what you didn’t think was possible.

🎧 Watch it now → https://youtu.be/FNqaJGO4aYk

#AgencyNavigators #podcast #InsuranceLeadership #AgencyGrowth #ExpertiseFiles #InCitePartner #AgencyCFO

Connect with us!
Meet us: www.agencycfo.com
Listen to the audio: https://agencynavigators.buzzsprout.com/
Apple: http://apple.co/3sAQGoZ
Amazon: https://amzn.to/3nZGO4n
Spotify: https://spoti.fi/4anuTaB

Watch this episode on YouTube: https://youtu.be/PjZzHHRY8pM

Avoiding financial “surprises” in the new year starts before December.

The AgencyCFO™ team breaks down the critical steps you need to take now to protect your agency’s financial health in 2026.

Understand the importance of:

• Staying ahead with mid-year CPA reviews
• Keeping debt covenants and policy cancellations under control
• Prepping for producer true-ups and compensation planning
• Tidying up your books before the holidays hit

If you’re ready to prepare for the new year, now is the time and we can help! We have a few openings in the AgencyCFO Mastery Program™—reach out today.

Like what you're hearing? Connect with us!
Meet us: https://www.agencycfo.com
LinkedIn: https://www.linkedin.com/company/theagencycfo
Facebook: https://www.facebook.com/AgencyCFO
YouTube: https://www.youtube.com/@AgencyCFOAgencyNavigators

#AgencyCFO #AgencyNavigators #Podcast #FinancialHousekeeping #YearEndCleanUp