SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads Titelbild

SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads

SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads

Von: Tony Mascolo
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Resolution Mastery: Build Relationships + Reduce Your Caseload Fast

In this episode, Tony Mascolo, a seasoned attorney and mediator, discusses the power of mediation in reducing caseloads, saving costs, creating time, and making happy clients and a happier and healthier you.


This podcast is for the personal injury claims professionals, adjusters, and attorneys who create solutions for pending claims.

· Drawing from personal experiences, Tony illustrates how redefining oneself can lead to more efficient resolutions, reduced caseloads, and improved professional relationships. Listeners will learn strategies for planning, focusing, and relationship-building to achieve quicker, cost-effective case resolutions.

The Power of Redefinition

· Ever hear of redefinition? It's a powerful concept that involves your vision for the future while you also respect and understand the past....

· Redefinition is going to help you move forward. In this episode, I propose you look at yourself as a Captain of a Luxury Cruise Ship. So go ahead. Put that captain's hat on, look in the mirror, and repeat three times, "I am the captain of my ship of cases, and I do not captain a ship of fools...."


A New Perspective on Claims Professionals

· “Let's be real here. Not too many people like attorneys or insurance adjusters. Just ask them”! This perception is an obstacle that needs to be overcome.

· The Relational Mediation Method recognizes and creates relationships among the interested parties in the litigation. It makes outside perception irrelevant to the work claims professionals every day.

· It embraces the concept that WE, those in the personal injury field, are defined by the work we do together, not by the bar room jokester. We are valuable because we make ourselves valuable. WE DEFINE OURSELVES.

· The relational mediation method facilitates this redefinition by creating a network of attorneys and adjusters who realize it's better to work together while still effectively representing the interest of their clients.


© 2025 SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads Management & Leadership Ökonomie
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  • It's not always about the money when it comes to reducing your caseload | #10

    It's not always about the money when it comes to reducing your caseload | #10
    Apr 16 2025

    Is your case only about money?

    There is more to a closed case than money.

    Know your case and know your client.

    What will motivate your client to resolve the case?

    • Money?
    • Certainty?
    • An apology?


    It may surprise you to learn:
    ➤ With mediation, you actually create the future of your case

    ➤ Case resolution can flip fast based on non-monetary factors

    ➤ Mediation is less about reality than your vision for expedient resolution

    ARE YOU READY TO RESOLVE MORE CASES THAN YOU EVER DID?

    READY TO CREATE YOUR OWN FUTURE?

    ⚖️ I believe Successful Resolutions through Mediation are possible...when you implement the Relational Mediation Method I teach in each episode.

    ☎️ BOOK YOUR FREE 20-MINUTE C0NSULT to learn how mediation can save you time, reduce stress, reduce costs and make happier clients and happier you.

    📍 CONNECT on LinkedIn

    📍 FOLLOW ME on FaceBook

    💻 https://www.smarttomediate.com

    📺 YouTube
    Mehr anzeigen Weniger anzeigen
    18 Min.
  • Can You Build Trust When Lawyers Have Gone Rogue? | #9

    Can You Build Trust When Lawyers Have Gone Rogue? | #9
    Apr 9 2025

    Lawyers love to argue

    I suspect that doesn't surprise you

    But it may surprise you that some lawyers also get physical.

    · Like that time a lawyer had it out for me and threw me against the wall

    · What would you do with your back literally up against the wall?

    · And a hostile lawyer screaming in your face.

    Would you retaliate?

    Just what would you do?

    I CREATED TRUST……

    Suppose trust of opposing counsel was a helper and not a hurter in
    a case    .

    What if there was a way that developed trust that counteracts every one of the things that I've talked to you about up to now,

    · trust that lessens your caseload

    · trust that lessens the amount of time that you have to put into a case,

    · trust that creates opportunities for you to resolve the case

    · Trust that creates no motion work.

    · Trust that doesn't risk appeals.

    · Trust that leads to mediations that resolve your case.

    · That means killing your adversary softly

    · Killing your adversary with kindness.

    ⚖️ I believe Successful Resolutions through Mediation are possible...when you implement the Relational Mediation Method I teach in each episode.

    ☎️ BOOK YOUR FREE 20-MINUTE C0NSULT to learn how mediation can save you time, reduce stress, reduce costs and make happier clients and happier you.

    📍 CONNECT on LinkedIn

    📍 FOLLOW ME on FaceBook

    💻 https://www.smarttomediate.com

    📺 YouTube
    Mehr anzeigen Weniger anzeigen
    20 Min.
  • When the Ball is in Air: A Mediator's Perspective |#8

    When the Ball is in Air: A Mediator's Perspective |#8
    Apr 2 2025

    Where does Mediation live?

    You may find that question a bit odd.

    But it really is not.

    Mediation lives in its own time zone.

    Its own twilight zone.

    Not total reality. Not total fantasy.

    The lines are blurred.

    A time of endless possibilities.

    A good mediator works in this zone.

    And crafts a good resolution.

    It may surprise you to learn:

    ➤ that blurred moment between desire and reality, a moment that seems as if it hangs for a lifetime, holds the promise of a good resolution

    ➤ that through mediation, you actually create the future of your case

    ➤ Mediation is less about reality than about vision. And vision can be a good thing.

    ARE YOU READY TO RESOLVE MORE CASES THAN YOU EVER DID?

    READY TO CREATE YOUR OWN FUTURE?

    ⚖️ I believe Successful Resolutions through Mediation are possible...when you implement the Relational Mediation Method I teach in each episode.

    ☎️ BOOK YOUR FREE 20-MINUTE C0NSULT to learn how mediation can save you time, reduce stress, reduce costs and make happier clients and happier you.

    📍 CONNECT on LinkedIn

    📍 FOLLOW ME on FaceBook

    💻 https://www.smarttomediate.com

    📺 YouTube
    Mehr anzeigen Weniger anzeigen
    14 Min.
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