Bad hires do not just cost money. They slow teams down, erode trust with existing employees, and quietly derail transformations long before leaders realize what is happening.

In this episode of Reroute Reflections, Andrew Ourique is joined by Joshua Hill, Co-Founder of SuperHired and VP of People & Culture at Tier 11, to unpack the true cost of a bad hire and why most companies continue to ignore it. Drawing on lessons from his time as an Army Infantry Captain, the conversation reframes hiring as the first and most critical part of the employee experience.

Together, they explore why hiring should be treated like product marketing, how poor discovery leads to costly downstream impacts, and why getting the right person in the seat at the right time is foundational to culture, performance, and change success.

In this episode of Reroute Reflections, host Andrew Ourique sits down with Chinkal Patel, partner at Mantrax Software Solutions, to demystify the world of AI and its impact on organizations. Together, they explore what it really takes to implement AI-driven change successfully.

In this episode of Reroute Reflections, host Andrew Ourique welcomes special guest Dr. Rick Mason, Associate Professor of Finance at Dalhousie University and acclaimed author of "It's Not Complicated: The Art and Science of Complexity in Business." Together, they dive deep into the world of complexity theory, exploring how organizations can better navigate change by embracing uncertainty, adaptability, and empathy.

Whether you’re a leader, change manager, or simply curious about how to thrive in complex times, this episode offers valuable perspectives and actionable takeaways. Don’t miss this engaging discussion on the art and science of navigating change.

Join host Andrew Ourique for a special episode of Reroute Reflections as he welcomes his first guest of the season, Yvonne Thevenot—a trailblazer in change management and independent consulting. Together, they dive deep into what it takes to navigate change, build credibility and trust as an external consultant, and foster meaningful relationships.

In this episode of Reroute Reflections, Andrew and Becca dive deep into the topic of burnout—what it looks like, how it shows up differently for everyone, and why it’s so important to recognize and address it before it takes over. They share personal stories from their careers in consulting, sport nutrition, and healthcare, highlighting the cyclical nature of burnout and the importance of self-awareness.

Key Discussion Points:

• The signs and symptoms of burnout, including emotional exhaustion, irritability, and loss of motivation.
• Why burnout isn’t just “fixed” by a vacation, and how it can be a recurring challenge.
• Personal experiences with burnout, including the impact on work, home life, and mental health.
• The importance of setting boundaries, learning to say no, and prioritizing mental health.
• Practical strategies for managing workload, including calendar blocking, using a Kanban board, and setting non-negotiable “guiding principles.”
• The value of therapy, mindfulness, and self-reflection in recovery and prevention.
• How to communicate boundaries and say no effectively, referencing the book “The Art of Saying No” by Damon Zahariades.

Recommended Resource:

• Book: The Art of Saying No by Damon Zahariades – actionable advice for reclaiming your time and energy.
• Tool: Andrew shares a Miro template he created for goal setting and planning, using a Kanban board to prioritize and track tasks, breaking down big goals into tactical, manageable tasks.

Connect with Us:

• Instagram: @rerouteinc
• LinkedIn: Andrew Ourique, Becca Ourique, Reroute Consulting
• Email: andrew@rerouteconsulting.com / becca@rerouteconsulting.com
• YouTube: RerouteConsulting

Call to Action:

Have your own tips for managing burnout? Share them with us on social or by email—you might be featured in our next newsletter!

Don’t forget: Subscribe, leave a review, and check out our newsletter for more resources and tips on navigating change with intention.

Thank you for listening! Until next month, don’t be afraid to reroute.

In this episode of Reroute Reflections, hosts Andrew and Becca discuss the increasing adoption of AI across organizations and its implications on change management. They delve into how AI is reshaping ways of working, team dynamics, and decision-making processes. They address pressing questions about the human side of AI integration, including concerns about empathy, trust, and job security. The hosts also introduce a new segment called 'Change in the Wild,' where they analyze a recent article on AI's impact on tech job cuts and explore the phenomenon of cognitive offloading. A listener question about overcoming resistance to AI adoption in the workplace is answered, providing practical advice for change managers. Andrew also shares a personal story on rerouting his fitness goals, drawing parallels to managing organizational change. The episode wraps up with a book recommendation, 'It's Not Complicated' by Rick Nason, which offers insights into managing complex problems involving people.

Referenced in this episode:

📄 Read the full article: The Human Side of AI

📬 Join our mailing list for tools, insights, and access to our new How to Use AI as Your Strategic Thought Partner guide,

In the premiere episode of Season 2 of Reroute Reflections, Andrew and Becca return with renewed energy—and peel back the layers of what it truly means to navigate change with confidence.

Becca, a Registered Dietitian, shares what it’s like to support change across different contexts, from patients navigating illness to athletes managing pressure, performance, and body image. Meanwhile, Andrew, a seasoned change management professional, connects these insights to his own work with organizations navigating large-scale transformation.

By unpacking the parallels between helping clients build lasting habits and guiding organizations through change, they reflect on how these lessons challenge conventional change management thinking, encouraging us to move beyond rigid frameworks and embrace compassion, adaptability and accountability.

Whether you're a leader, a change practitioner, or just someone in the midst of a change yourself, this conversation offers a fresh perspective and a reminder that meaningful progress starts with reflection, and a willingness to reroute.

Welcome to the season finale of "Reroute Reflections"! In this final episode of Season 1, Becca and Andrew dive into the recent controversial opinion piece by the US Surgeon General, highlighting the significant mental health risks associated with social media use among adolescents. We discuss alarming statistics, potential solutions, and share our own views on whether a complete ban on social media for those under 16 might be the right move. Join us for a thought-provoking conversation as we reflect on our first season and share plans for an exciting return in the fall. Remember to share your thoughts and suggestions for Season 2! #reroute🔁