This week we welcome Alex Griffis, VP of Product at Knock. He breaks down AI in an easy-to-understand way and answers our questions about how multifamily can use AI to its full potential. Plus, we share the famous “duck incident” that we had to cut out of a previous episode. This is the final episode of Renter Obsessed “Season 1,” so farewell for now and stay tuned for what we have next!

If two companies offer you similar pay and benefits, which do you choose? You go with the one that can offer you professional development. We welcomed Tyler Marker, the Director of Marketing & Professional Development at Zidan Management Group, to share how he creates a path for professional development for his employees by investing in ongoing education. Plus, a big announcement from Sydney.

This week, we put the FAMILY in multifamily to wrap up Pride Month! Hear stories of pride from our panel of speakers in this hour of love, allyship, support, and celebration. Special guest and DE&I speaker Marci French shares her journey of parenting two children who are part of the LGBTQIA+ community, plus Justin Jones gives us an exclusive sneak peek of the Multifamily Queer Space. 

There are so many parallels between the multifamily and the hospitality industries. That’s why Sydney was joined this week by Casey Baker, the Director of Sales & Marketing for the Hotel Vance in Portland, OR. They discussed how hotels have weathered the pandemic shutting down their industry, why just picking up the phone can make all the difference, and what it's like being the purveyor of cool local experiences.

On this special episode of Renter Obsessed, Will Moxley, SVP of Product at AppFolio, and Demetri Themelis, Co-Founder and CEO of Knock, stop by to talk about the exciting new partnership between their two companies.

Squirrel! Another social platform just launched, you can’t miss out! Social Media Summit Keynote Speaker Andrew Davis shares the importance of being hyper-focused on your workhorse channels so you aren’t distracted by FOMOASP. Plus, after a day of drinking wine, Sydney and Andrew forget the conversation is being recorded and start spilling secrets about future podcast ideas. 

No one prospect has the same leasing journey as the next, so what can you do to create a coherent customer experience as a company? Katie Kane, CX & Training Manager at HILLS Properties, stepped in for Sydney this week to break down her process for mapping the customer journey. Plus, the best time (and way) to ask for customer reviews.

Another bonus episode with our lovely partners at Apartment List! Mindy Himmel, VP of Partnerships at Apartment List, and Dorota Firek, Knock's Head of Partnerships, join us to talk about how the integration between Apartment List and Knock can increase your lead-to-lease conversions 4x.