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We trace Bob’s journey from flipping houses to building a 300-door, low-drama property management company powered by policies, SOPs, and a separate maintenance engine. Along the way, we connect systems to personal freedom, from e-foils to a 54-mile ultra, and show how calm operations create room for big goals.

• shifting from flips to recurring revenue
• no-emergency culture and defined exceptions
• policies vs processes vs SOPs in Process Street
• remote team structure and CSR single contact
• why a financial analyst at 300 doors matters
• percentage-based fees and rent growth
• maintenance economics and separate entity strategy
• transparent disclosure and market-rate positioning
• steady organic growth with selective acquisitions
• EOS rocks, metrics, and the gain mindset
• fitness flywheel from 10K to 54-mile ultra

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visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

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We trace a hard-won path from low-rent grind and manual errors to a durable property management business built on investor thinking, realtor referrals, and spotless trust accounting. Jonathan Cook shares practical steps, from BD playbooks to outsourcing bookkeeping with guarantees.

• investor mindset shaping pricing and revenue per door
• moving from manual chaos to uniform systems and fees
• mentors, NARPM, and learning from peers
• realtor referrals as the highest-close pipeline
• teach-first classes for agents pre and post Zoom
• follow-up rhythms, reciprocity, and staying top of mind
• doing only what only you can do, hiring for the rest
• the risk of messy trust accounting and audit readiness
• how APM Help cleans diagnostics and reconciles daily
• step-by-step onboarding, options, and visible work
• becoming a connector to compound brand trust

If you've got something valuable out of today's episode, please share it with a friend or colleague. And don't forget to subscribe and leave a review so you never miss out on future insights and strategies and tactics

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

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We trade resolutions for commitments and show how consistency, coaching, and community turn big goals into practical steps in both ultrarunning and property management. Freedom becomes the target: build systems, delegate the draining work, and protect the time that matters.

• consistency over occasional greatness as the operating rule
• paying for coaching to create real accountability
• surrounding yourself with doers to normalize high standards
• designing entrepreneurship as a path to freedom
• building mileage and processes slowly, with intention
• technique and efficiency in running and operations
• public commitments to practice and publish daily
• the urgency of time driving better choices

If you've got something valuable out of today's episode, please share it with a friend or colleague
And don't forget to subscribe and leave a review so you never miss out on future insights and strategies and tactics

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.