How do you get nearly 13K employees from three recently acquired hospitals up and running on one HR delivery system in two months?

This is the question Tampa General Hospital (TGH) — one of the nation’s largest healthcare systems — found itself asking. In the throes of a merger, TGH needed to find a way to quickly implement HR service delivery (HRSD) on the ServiceNow® platform and get all of its employees onboarded and trained in the system without interrupting patient care.

In just eight weeks, TGH achieved this massive undertaking with the help of Optimum Healthcare IT. Alison Hamm, Director of People Analytics & Shared Services from TGH, sat down with us to share the process and what she learned along the way.

In this webinar, we discussed:

• The challenges TGH was up against and how it got started in addressing them
• Optimum’s four-step approach to a rapid HRSD implementation
• The enterprise-wide results TGH is experiencing post-implementation
• What’s next for TGH: Building a phased HRSD roadmap for future success
• Practical advice for other HR leaders looking to modernize HR operations

If you’re interested in learning more about our healthcare-specific HRSD solution HR Vitals, shoot us a message. A member of our team will reach out to follow up.

What is operational complexity costing your healthcare organization?

In the first episode of our Healthy as Tech Talk series, Optimum Healthcare IT’s Sr. Director of Customer Success Natalie Tollefson and Enterprise Architect Brian Maguire sat down to discuss the greatest operational challenges holding healthcare organizations back today. They also talked about how ServiceNow platform owners can better leverage the technology to reduce operational spending and create more efficient and user-friendly workflows for their employees.

In this episode, we discuss:

• Where healthcare organizations spend the most on operations
• Opportunities to reduce operational spending with technology
• The three greatest operational challenges ServiceNow owners face today
• Practical steps and advice for overcoming those challenges with ServiceNow

If you’re interested in learning more about how Optimum can help you tackle operational complexities, you can explore our ServiceNow services.

Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences.

Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing the way healthcare employees work and patients receive the care they deserve.