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Rogue HOA Board Members can expose your association to liability. Learn how boards should respond before damage is done.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

When HOA Board Members act alone, bully others, or ignore proper process, the entire association can be exposed to serious legal and financial risk. In this episode, HOA attorney Tom Ware explains fiduciary duty, agency authority, the business judgment rule, and what boards must do when a rogue director creates liability. Learn how to protect your association, your fellow board members, and yourself.

Get in contact with Tom Ware at: http://kgswlaw.com/

Chapters:

00:00 How Can a Rogue HOA Board Member Create Liability?

00:46 What Is the Difference Between Fiduciary Duty and Agency?

04:06 When Does a Board Member Act Outside Their Authority?

06:01 Why Must Boards Make Decisions as a Group?

08:26 What Authority Can Be Delegated in Emergencies?

10:06 What Is a Director’s Duty of Loyalty and Confidentiality?

12:18 What Can Minority Board Members Safely Say?

14:17 When Does a Strong Personality Become a Bully?

17:32 Why Can’t Board Members Abdicate Responsibility?

19:11 Ad Break - Community Financials

19:42 How Can Third-Party Actions Create Legal Exposure?

23:21 What Happens When Directors Ignore Corporate Formalities?

26:35 Why Must Minority Directors Stand Up to Bullying?

27:30 When Should Boards Involve Legal Counsel?

30:39 How Does Rogue Behavior Impact Property Values?

34:04 Why Doesn’t Insurance Always Protect the Association?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization

Podcast Links:
Full Episode List
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Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

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Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

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Cyber scams are quietly draining HOA funds. Learn how to spot fraud, stop phishing, and protect your community before it’s too late!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Cyber scams are one of the fastest-growing threats facing HOAs today. From fake invoices to AI-powered voice fraud, boards and managers are being targeted like never before. Kevin and Julie break down how cyber scams happen, why insurance often doesn’t cover losses, and what your HOA must do now to protect its money, data, and fiduciary duty!

Chapters:

00:00 What Happens When an HOA Loses Money to Cyber Scams?

00:53 Why Are HOAs Becoming Cyber Crime Targets?

03:35 What Does Cyber Risk Really Mean for Associations?

04:50 Why Do Hackers Target HOA Money and Data?

06:03 How Do Fake Invoices and Phishing Emails Work?

07:54 Why Do Smart People Still Fall for Scams?

10:12 Does Insurance Cover Social Engineering Fraud?

14:21 How Is AI Being Used for Voice and Video Scams?

16:25 Can AI Create New Legal and Fiduciary Risks?

17:37 Ad Break - Association Reserves

18:09 How Do Management Company Breaches Happen?

19:32 Should Boards Ask About Cyber Coverage in Contracts?

22:52 Why Do HOAs Need Their Own Cyber Insurance?

25:13 How Fast Is Technology Outpacing Protection?

27:09 What Are the Biggest Cybersecurity Mistakes Boards Make?

29:22 How Can HOAs Protect Themselves Starting Today?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

Support Our Sponsors

Association Insights & Marketplace

Association Reserves

Community Financials

Kevin Davis Insurance Services

Stokelight Video & Marketing

The Inspectors of Election

Send us a text

Great HOA Boards don’t happen by accident. Learn how education and persistence protect association communities from costly mistakes!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Strong HOAs are built by board members who are willing to learn, ask questions, and stay persistent even when decisions are difficult. In this Board Heroes episode, Robert Nordlund interviews Candice Scanlon about how education, training, and steady leadership helped her association navigate insurance risks, deferred maintenance, major repairs, and financial challenges. Learn why informed boards make safer choices, how persistence prevents disasters, and how everyday volunteers quietly protect their communities!

Chapters:

00:00 Why does education matter for HOA board members?
00:31 What makes someone a true HOA Board Hero?
01:01 How did Candice first get involved in HOA leadership?
04:19 Why did earthquake insurance become her first mission?
06:19 How does research help boards make better decisions?
08:17 What happens when experts give conflicting advice?
09:58 Why does deferred maintenance cost more later?
11:13 How can boards reduce internal friction?
12:06 Why is patience essential for major projects?
14:50 How does persistence change board outcomes?
15:17 How did training reveal hidden electrical dangers?
17:15 Was replacing panels worth the cost?
19:00 How do safety risks affect insurance decisions?
20:37 Ad Break - FiPhO Credit Score
21:08 How do boards communicate major expenses to homeowners?
24:33 Why is transparency critical during special assessments?
25:56 Why should boards see repairs as investments?
27:43 How can homeowners prepare for wildfire and loss?
29:19 Why must boards plan for unexpected repairs?
31:22 How does community outreach strengthen leadership?
33:20 What final advice helps boards succeed long term?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

Support Our Sponsors

Association Insights & Marketplace

Association Reserves

Community Financials

Kevin Davis Insurance Services

Stokelight Video & Marketing

The Inspectors of Election