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Fixed Ops Focus

Fixed Ops Focus

Von: Steve Shaw & Dave Rogers
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 Welcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix it.Copyright 2026 Fixed Ops Focus Ökonomie
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  • Episode 42 - AI vs 30 Year Fixed Ops Expert: The Results Will SHOCK You

    Episode 42 - AI vs 30 Year Fixed Ops Expert: The Results Will SHOCK You
    May 14 2026
    In Episode 42, we put 30+ years of fixed operations expertise on trial against the most advanced AI on the planet. Steve Shaw asked Claude to generate ten of the toughest, most revealing questions a fixed ops expert could face — then handed the mic to Dave Rogers and let him answer them cold. We then compared Claude's AI-generated answers side-by-side with Dave's real-world, dealership-tested responses. Key talking points covered in this episode: • Claude (AI) generates 10+ expert-level fixed ops questions • Dave Rogers answers cold — no prep, no script • Side-by-side comparison: AI answers vs. expert answers • Where AI surprises us — and where it falls flat • Why the future belongs to experts who know how to use AI
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    29 Min.
  • Episode 41 - Service Writing Fundamentals with Tyler Smit

    Episode 41 - Service Writing Fundamentals with Tyler Smit
    May 12 2026
    Dave Rogers and Steve Shaw sit down with service advisor Tyler Smith — an experienced young man who ends up schooling both of them on how to write service in 2026. The kicker: the fundamentals Tyler swears by today are the same fundamentals that drove top-performing service drives back in 1987. Key talking points covered in this episode: • Preparation for the appointment • Reviewing the repair orders before the customer arrives • Proper menu presentation • Why having a manager working the drive is non-negotiable
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    27 Min.
  • Episode 40 - Watched a Dealership Lose $50K Because They Skipped ONE Step

    Episode 40 - Watched a Dealership Lose $50K Because They Skipped ONE Step
    May 6 2026
    In this powerful episode, Steve Shaw and Dave Rogers dive deep into the importance of having solid processes in your fixed operations department. They break down: What exactly is a process? Why every successful operation needs them How to start with the end in mind The critical role of accountability Steve and Dave use a compelling analogy: flying an airplane. Just like pilots rely on checklists to ensure safety and consistency, your service department needs proven processes and strict adherence to them. No more guessing — results come from repeatable systems!
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    29 Min.
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