• The Green Book and Beyond: What Black Hospitality Still Teaches Us About Leadership (Part 2)
    Feb 10 2026

    In this episode, we dive into the critical relationship between employee experience and customer experience within the hospitality industry and beyond. Our host, Sacha Thompson and this week's guest, Calvin Stovall discuss the importance of inclusion, emphasizing that erasure and exclusion can significantly impact both employees and customers. The conversation highlights that your employees are also your customers, and a positive employee experience is essential for delivering exceptional customer service.

    Calvin shares a powerful quote: "There is no positive customer experience until you have a positive employee experience first," underscoring the need for organizations to prioritize their teams.

    Tune in for valuable insights on fostering an inclusive environment that benefits everyone involved.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    17 Min.
  • The Green Book and Beyond: A Journey Through Black Hotel History (Part 1)
    Feb 3 2026

    In this episode of DEI After Five, host Sasha welcomes Calvin Stovall, the Chief Experience Officer of Iconic Presentations, to discuss the vital role of hospitality and customer experience across various industries. Calvin shares insights into his work delivering dynamic keynote presentations focused on customer experience and leadership, emphasizing the importance of these concepts in hospitality, healthcare, and real estate. He also highlights his role in the Advanced Leadership Institute, where he is dedicated to preparing African-Americans for leadership positions. Tune in for an engaging conversation on the intersections of customer experience and diversity in leadership.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    23 Min.
  • Question Everything to Break Free (Revisited)
    Jan 27 2026

    In this episode of DEI After 5, host Sacha Thompson talks to Dr. Donna Oriowo, a sex and relationship therapist and expert, about the anti-racist and anti-black sentiment that challenges the progress made in DEI circles. Dr. Donna Oriowo speaks about her work in the intersection of DEI, mental health, and sexual health, and provides insights on how we can combat these sentiments and move towards a more inclusive society.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    35 Min.
  • Your Workplace Isn't "Inclusive" If It Isn't Accessible - Part 3
    Jan 20 2026

    In Part 3 and the final episode with guest Ofentse Lakwane, we explore the importance of genuine commitment from employers towards their employees, moving beyond mere lip service. We discuss how quickly employees can identify insincerity and the necessity for organizations to uphold a higher standard of care and support. They emphasize the significance of accessibility in the workplace, highlighting that everyone, at some point, may require accommodations to succeed. The conversation also touches on the impact of the COVID-19 pandemic, which has altered the way many individuals experience disabilities and necessitated a more inclusive approach in professional settings.

    Tune in for insights on fostering a supportive work environment that truly values employee well-being.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    19 Min.
  • Your Workplace Isn’t “Inclusive” If It Isn’t Accessible — Part 2
    Jan 13 2026

    In this week's episode of DEI After 5, we continue our engaging conversation with Ofense Lakwane, diving deeper into the concept of intentionality in creating inclusive workplaces. We explore the distinction between performative actions and genuine efforts, highlighting the importance of not just checking boxes, but truly understanding and addressing the needs of all individuals.

    A powerful example is shared about the misuse of a wheelchair-accessible stall, illustrating how organizations sometimes fail to deliver on their commitments to accessibility. We discuss the need for organizations to celebrate their successes while also acknowledging areas for improvement, emphasizing that fostering an inclusive culture requires ongoing effort and awareness.

    Join us as we reflect on what it truly means to create spaces where everyone feels valued and included.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    14 Min.
  • Your Workplace Isn’t “Inclusive” If It Isn’t Accessible
    Jan 6 2026

    In this episode of DEI After 5, host Sacha welcomes accessibility expert Ofentse Lakwane, who discusses the importance of creating truly accessible workplaces rather than just going through the motions with checkbox solutions.

    Originally from South Africa and now based in the UK, Ofentse brings a unique perspective to the inclusive workplace landscape, with a background in technology consulting, system development, education, and youth unemployment. The conversation explores her startup, Wakari, which conducts accessibility audits and provides training to help organizations build meaningful accessibility practices. Ofentse shares her passion for this work, rooted in her own lived experiences, and emphasizes the need for intentionality in fostering inclusive cultures. Tune in for insights on enhancing workplace accessibility and making a real impact on inclusion efforts.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    15 Min.
  • The Future of Leadership Development: Insights from Big Think
    Dec 16 2025

    In this episode of DEI After 5, we delve into a pivotal article from Big Think, discussing five key recommendations that will reshape leadership development by 2026. The host emphasizes the importance of aligning learning initiatives with business strategies, ensuring that leadership training reflects the core principles of an organization. They highlight the significance of creating a cohesive architecture for learning and development that resonates with leadership principles, moving beyond mere values. This conversation is essential for anyone looking to understand the future direction of organizational training and development, making it relevant across various industries. Tune in to explore how these insights can impact your organization’s approach to learning and development.



    This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
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    13 Min.
  • Creating Psychological Safety: The Key to an Inclusive Workplace
    Dec 9 2025
    Being a guest on the HCI Podcast gave me the chance to talk about something I care deeply about: how psychological safety becomes the catalyst for workplaces where people can show up fully, speak openly, and actually thrive. At The Equity Equation, this isn’t theory—it’s the core of the work we do every day with leaders, teams, and organizations who want to build cultures where people feel respected, supported, and able to contribute without fear.Why Psychological Safety MattersPsychological safety isn’t a trendy buzzword. It’s a real, human need. At its heart, it means people feel safe enough to take risks—ask a question, share a new idea, admit a mistake, or offer a different point of view—without worrying that it will be used against them later.That’s the foundation of inclusion. You can have the best policies, the most beautifully designed training, or the most diverse team, but if people don’t feel safe enough to speak up, none of it sticks.On the podcast, I talked about how psychological safety has to be an ongoing practice—not something organizations revisit only when there’s a crisis or a compliance requirement. It’s built through consistent actions, honest conversations, and leaders who understand the impact they have on people’s experiences.Where Psychological Safety and Inclusion MeetThere’s no way around it: conversations about inclusion have become politicized in ways that often shut people down before the work even begins. But when you strip away the noise, most of us want the exact same thing at work—to be needed, wanted, and valued.Psychological safety is what makes those things possible.When people feel safe, they offer ideas more freely. They speak up about behavior or practices that aren’t working. They share concerns before they become issues. They participate fully instead of holding back. This is inclusion in action—not a checklist, not a statement on a wall, but everyday behaviors shaped by trust.And one of the most important outcomes of psychological safety is that it gives people permission to advocate for themselves and for others. Advocacy isn’t reserved for certain roles or identities. Anyone can notice when something isn’t working for their colleague or their team. Anyone can be part of building a better culture.Allyship Takes More Than Good IntentionsWe also talked about allyship—and how often the word gets misused. You can’t call yourself an ally without actually doing the work. Allyship isn’t a title; it’s a practice. It’s a choice to use whatever privilege you have to challenge harm, disrupt bias, and make sure people feel supported.This work doesn’t stop the moment it gets uncomfortable. And it doesn’t end with a social media post or a corporate statement. Real allyship looks like risk. It looks like stepping in. It looks like asking yourself:“What am I willing to do—or give up—to make sure someone else is treated fairly?”That kind of courage is only possible in environments where psychological safety already exists. The two are inseparable.Equity Requires Understanding People as IndividualsThe conversation turned toward equity, and I shared one of my favorite analogies: raising twins. You may love your children equally, but you don’t support them the same way. They need different things to grow.Workplaces are no different.Equality gives everyone the same resources.Equity gives people what they need to succeed.Leaders who understand this spend less time managing tasks and more time understanding the humans doing the work. Employees today want support, coaching, and mentorship—not just direction. They want leaders who can guide, not just supervise.That requires emotional intelligence. It requires curiosity. And yes, it requires psychological safety, because people won’t tell you what they need if they don’t feel safe doing so.Coaching as a Tool for InclusionOne of the things I emphasize often—both in my coaching practice and in the podcast conversation—is that coaching is one of the most powerful tools for building equitable, inclusive cultures.Mentoring is about sharing expertise.Coaching is about asking questions that help people uncover their own answers.When leaders coach well, they help people make sense of challenges, explore possibilities, and build confidence. Coaching gives people ownership over their growth. And that ownership increases trust—because they don’t feel like they’re being evaluated; they feel like they’re being supported.In a psychologically safe workplace, coaching becomes part of the culture—not just something offered to a handful of high performers. It becomes a way leaders communicate, partner, and stay connected to their teams.Inclusion Benefits EveryoneOne thing I always try to make clear: inclusion isn’t about giving to one group at the expense of another. When workplaces become more inclusive, everyone benefits. Collaboration improves. Innovation increases....
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    27 Min.