Episode Summary

In this eye-opening episode of Trust Issues, host Ruma Mazumdar sits down with Jesse Frye, an executive coach and AI expert, to explore the rapidly evolving intersection of AI and legal services. Together, they unpack the rise of agentic AI, what it means for lawyers, and how legal professionals can leverage automation to increase efficiency—without losing the human touch. From replacing mundane admin tasks to enhancing estate planning workflows, this conversation demystifies what AI can and can’t do for your firm and why fear shouldn’t hold you back from embracing it.

Key Timestamps 00:01 – Welcome to Trust Issues 01:18 – Meet Jesse Frye: From Legal Coaching to AI Integration 03:30 – What Is Agentic AI? How It’s Different From Traditional Automation 06:22 – Using AI to Automate Legal Intake, Scheduling & Matter Creation 09:40 – Will AI Eliminate Legal Jobs? The Truth About Workforce Disruption 13:15 – Why Lawyers Should View AI as an Opportunity, Not a Threat 15:35 – What AI Still Can’t Do: The Role of Attorneys in an AI World 18:30 – Overcoming Fear: How to Encourage Teams to Use AI Tools 21:18 – First Steps: Building Comfort with Everyday Use Cases 24:10 – Where to Start: Identifying Friction Points in Your Law Firm 28:20 – How to Apply AI to Estate Planning and Legal Drafting 31:45 – Why RAG (Retrieval-Augmented Generation) Is a Game-Changer 34:00 – Ethical Use of AI: You’re Still Responsible for What AI Produces 36:18 – Outro: More to Come in Part Two on Estate Planning with AI

About the Show

Trust Issues is a podcast hosted by Ruma Mazumdar, focused on challenging norms in law, leadership, and entrepreneurship. Each episode features bold conversations with experts who are rewriting the rules in their industries—offering practical advice and strategic insights for forward-thinking professionals.