In another episode of Better Business, Better Life, Debra Chantry-Taylor welcomes EOS implementer and marketing agency owner Will Watrous, to share his remarkable business journey.

Will opens up about the stressful early days of running his agency, when explosive growth left him burnt out and barely scraping a 6% net profit. Everything changed when he discovered EOS. By embracing tools like the accountability chart and three-year picture, and partnering with an integrator, he transformed his company into a thriving, stable business delivering 34% profit.

In this inspiring conversation, Will explains why profit and cash flow are more than accounting measures, they’re leadership tools. He also shares his top tips: taking regular clarity breaks, applying the systems mindset from Work the System, and remembering that everything you need is already within reach.

Whether you’re a visionary overwhelmed by growth or a leader striving for balance, this episode offers practical insights to help you build a healthier, more profitable business and life.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.com.au

►See how she can help you: https://businessaction.co.nz/      

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GUESTS DETAILS:

► Will Watrous - EOS Implementer

► Will Watrous - LinkedIn

Episode 238 Chapters:  

00:00 – Introduction

01:00 – EOS Journey and Initial Challenges

04:00 – Discovering EOS and Initial Implementation

05:26 – Personal Insights and EOS Tools

06:58 – Value of an EOS Implementer

15:01 – Favourite EOS Tools and Client Success Stories

19:52 – Economic Impact and Financial Education

24:58 – Impact on Team and Business Stability

28:40 – Top Tips for Better Business and Life

34:00 – Final Thoughts and Contact Information

This week on Better Business, Better Life, host Debra Chantry-Taylor is joined by venture capitalist and bestselling author Ben Wiener to unpack the art and challenges of startup pitches. With only two out of ten startups likely to succeed, Ben shares how founders can stand out using his H.E.A.R.T. framework: Hypothesis, Enormous Stakes, Alternatives, Radically Different, and Team.

From his journey in law and venture capital to writing Fever Pitch, Ben offers practical insights into what investors really want to hear and why storytelling matters as much as strategy. He explains how anticipating questions, neutralising competition early, and presenting a differentiated solution can make all the difference.

Beyond pitching, Ben emphasises the value of active reading, empathy, and paying it forward - reminding us that business success is often rooted in doing the right thing for others.

Whether you’re a startup founder, a leader refining your communication, or simply curious about what makes ideas resonate, this episode is packed with wisdom and actionable tools.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUESTS DETAILS:

► Jumpspeed Ventures Website

► Books by Ben Wiener

► Ben Wiener - LinkedIn

Episode 237 Chapters:  

00:00 – Introduction

00:50 – Venture Capital and Entrepreneurial Journey

03:14 – Challenges and Successes in Venture Capital

05:58 – The Concept of “Fever Pitch”

10:48 – The H.E.A.R.T Framework

51:08 – Practical Applications and Benefits of the Framework

52:49 – Ben’s Investment Philosophy and Personal Insights

53:04 – Advice for Entrepreneurs and Business Leaders

This week on Better Business, Better Life, host Debra Chantry-Taylor tackles the trap of “smoking hopium”, when leaders rely on misleading metrics that give a false sense of security. From the all-green illusion of vanity measures to the always-red fantasy of unrealistic targets, Debra unpacks why both approaches damage trust, morale, and results.

Through real-world stories and practical tools, she explains how to replace hopium with clarity: setting outcome-driven measurables, building scorecards that truly predict success, and fostering a culture where honest reds and greens are celebrated.

Whether you’re a visionary frustrated with slow progress or a leader striving for accountability, this episode will equip you to measure what matters, set achievable goals, and build momentum the right way, one honest metric at a time.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/      

Episode 236 Chapters:  

00:00 – Smoking Hopium: Introduction to Data Scorecards

02:57 – The All-Green Illusion: Measuring the Wrong Things

03:38 – The Always-Red Fantasy: Setting Realistic Targets

05:45 – Replacing Hopium with Clarity: Practical Steps

08:36 – The Importance of Numbers: Clarity, Behaviour, and Action

08:50 – Scorecard Measurables: Sales, Marketing, HR, and Finance

27:44 – Building Trust in Numbers: Avoiding Manipulation

28:52 – Fixing a Broken Scorecard: A Seven-Step Reset

29:52 – The Five Leadership Abilities: Simplify, Delegate, Predict, Systemise, and Structure

32:10 – Systemise and Structure: Ensuring Consistency and Accountability

37:05 – Building a Culture of Truth: Celebrating Honest Results

38:22 – Call to Action: Auditing and Improving Scorecards