"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion, who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer service

Part 2: This episode features discussion of how Mainers can be prepared before they visit the BMV, explanation of the excise tax, and how to renew licenses and registrations using the online services.

"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion, who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer service

Part 4: This episode features discussion of the pandemic impact to the BMV, including the ongoing closure of the mobile units. Patty also discusses vanity plates, specialty plates and low digit plates.

"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion, who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer service

Part 3: This episode features discussion of the road test experience, the Real ID credential issuance process and the design process for the Maine license.