Common Sense Customer Service
Improve Your Job Skills & Provide a Great Customer Experience
Artikel konnten nicht hinzugefügt werden
Der Titel konnte nicht zum Warenkorb hinzugefügt werden.
Der Titel konnte nicht zum Merkzettel hinzugefügt werden.
„Von Wunschzettel entfernen“ fehlgeschlagen.
„Podcast folgen“ fehlgeschlagen
„Podcast nicht mehr folgen“ fehlgeschlagen
30 Tage Audible Standard kostenlos testen
Common Sense Customer Service
Für 8,41 € kaufen
-
Gesprochen von:
-
Christy Lynn
-
Von:
-
Victoria Wells
A must-have to add to your customer service training program. Great for large or small companies.
Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy listen. Every manager should not only give a copy of this audiobook to each of their customer service reps, they should have a copy for themselves, too. The extra chapter that is targeted specifically at managers includes some valuable insights. General enough for any industry but in-depth enough to be truly useful. A no-nonsense, common sense customer service for any industry. An easy to follow listen that every customer service person should have.
©2013 Victoria Wells (P)2013 Victoria Wells