Research from Harvard Business Review shows that 90% of top performers possess high emotional intelligence. Yet many organizations still prioritize technical skills over emotional skills when developing leaders.

In this episode of The Bliss Business Podcast, we’re joined by Kim Daly, Founder and CEO of The Zee Suite. Kim is a nationally recognized franchise consultant, business coach, and one of the top-producing advisors with FranChoice.

With over two decades of experience and nearly 1,000 franchisees created through her consulting work, Kim has become a trusted voice on entrepreneurship, leadership culture, and franchise development strategy.

Her journey from fitness entrepreneur and dot-com founder to performance coach offers a unique perspective on how emotional intelligence fuels business success, resilience, and freedom.

🎙️ Hosted by Stephen Sakach and Mike Liwski

🎧 Produced by Tullio Siragusa

🧭 In this episode, we explore:

• How emotional intelligence influences franchise success and leadership impact

• Ways to build systems that foster emotional growth without sacrificing performance

• The link between purpose, authenticity, and business alignment

• How love and empathy create lasting trust in leadership and customer relationships

🎧 Emotional intelligence is not a soft skill, it is the foundation of effective leadership.