How can prioritizing customer understanding reshape your B2B marketing approach?

In this episode of Connect To Market, host Casey Cheshire welcomes Eric Bogard, Fractional Marketing Leader to High Growth Saas B2B, to dive into the power of understanding your users more deeply than traditional marketing tactics often allow. Eric shares why many marketing challenges are actually rooted in a lack of user insight, and how early-stage founders and marketers can shift their focus to what really matters: the customer.

He explores how empathy, curiosity, and a strong grasp of ICPs can create a foundation for better decisions and more effective campaigns. From using Google Ads for fast feedback loops to integrating AI as a tool to amplify, not replace, marketers' skills, Eric provides a framework for aligning marketing with real user needs. He also discusses the evolving role of product marketing, the value of advisory boards, and how lifelong learning plays a key role in career growth.

In this episode, we cover:

• Why most marketing problems are really understanding problems, not tactical ones
• How to anchor every campaign to your ICP and balance quick wins with long-term discovery
• How to use AI as an amplifier of insight and empathy, not a substitute for them
• Why modern marketing leadership starts with curiosity, feedback, and connection

If you're a founder or marketing leader looking to build smarter strategies rooted in real customer insight, Eric’s perspective will challenge your assumptions and elevate your thinking.

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Connect with Eric:

• LinkedIn: https://www.linkedin.com/in/ericbogard/

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Connect To Market is produced and sponsored by Ringmaster, on a mission to create connections through branded podcasts. Learn more at https://ringmaster.com/