The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how...

Build toward Long-Term Energy, Health, and Success as a Leader Pastors and ministry leaders are some of the hardest-working people in the world—and they have the high rate of burnout to prove it. As a leader, if you aren't operating at peak efficiency and taking care of yourself, it is bound...

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a...

Every ministry needs capable and reliable volunteers, but so often it feels like no one is coming forward to fill your church's needs. In reality, the people around us do want to volunteer their time and talents, but we often fail to connect potential volunteers to ministry opportunities or lose...