Difficult Conversations
How to Discuss What Matters Most
Det gick inte att lägga till artiklar
Tyvärr kan vi inte lägga till artikeln eftersom din kundvagn redan är full.
Titeln kunde inte läggas till i kundvagnen.
Försök igen senare
Titeln kunde inte läggas till i Önskelistan.
Försök igen senare
„Ta bort från Önskelista“ misslyckades.
Försök igen senare
„Följ podcast“ misslyckades
„Sluta följa podcast“ misslyckades
Prova Audible Standard kostnadsfritt i 30 dagar
Därefter 6,99 €/mån. Kan sägas upp varje månad
Difficult Conversations
Berättare:
Douglas Stone, Bruce Patton, Sheila Heen
Köp för 18,94 €
-
Berättare:
-
Douglas Stone
-
Bruce Patton
-
Sheila Heen
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving
Dessa titlar kanske intresserar dig
adbl_web_anon_alc_button_suppression_t1
Kritikerröster
“Does this book deliver on its promise of an effective way through sticky situations, whether ‘with your babysitter or your biggest client’? It does.”
—The New York Times
“These talented communicators blend a daunting array of disciplines into highly readable and practical advice.”
—Booklist
“I’m on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life.”
—Tom Peters
“A user-friendly guide to mastering the talks we dread . . . a keeper.”
—Fast Company
“Emotional intelligence applied to life’s toughest moments.”
—Daniel Goleman, bestselling author of Working with Emotional Intelligence
“The only people who shouldn’t read Difficult Conversations are those who never work with people, anywhere.”
—Peter M. Senge, bestselling author of The Fifth Discipline
“How do you confront your ex-spouse who’s late picking up the kids? How do you tell a client their project took longer than expected and the bill is twice as high? How do you say ‘I’m sorry’? Start by picking up Difficult Conversations.”
—Citizen
“Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives.”
—Library Journal
“Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format.”
—Publishers Weekly
“The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . . . a must-read.”
—Harvard Negotiation Law Review
“Examples more clear-headed and advice more precise than we’ve seen before.”
—Dallas Morning News
“Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . . . this book is, and probably for some time to come will be definitive.”
—Southern Communication Journal
—The New York Times
“These talented communicators blend a daunting array of disciplines into highly readable and practical advice.”
—Booklist
“I’m on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life.”
—Tom Peters
“A user-friendly guide to mastering the talks we dread . . . a keeper.”
—Fast Company
“Emotional intelligence applied to life’s toughest moments.”
—Daniel Goleman, bestselling author of Working with Emotional Intelligence
“The only people who shouldn’t read Difficult Conversations are those who never work with people, anywhere.”
—Peter M. Senge, bestselling author of The Fifth Discipline
“How do you confront your ex-spouse who’s late picking up the kids? How do you tell a client their project took longer than expected and the bill is twice as high? How do you say ‘I’m sorry’? Start by picking up Difficult Conversations.”
—Citizen
“Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives.”
—Library Journal
“Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format.”
—Publishers Weekly
“The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . . . a must-read.”
—Harvard Negotiation Law Review
“Examples more clear-headed and advice more precise than we’ve seen before.”
—Dallas Morning News
“Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . . . this book is, and probably for some time to come will be definitive.”
—Southern Communication Journal
Relevant, applicable, actionable
Ett fel uppstod. Försök igen om några minuter.
Sollte jede:r gehört haben
Ett fel uppstod. Försök igen om några minuter.
The practice conversation in the end is so giving
Ett fel uppstod. Försök igen om några minuter.
nur die Beispiele
Ett fel uppstod. Försök igen om några minuter.