In this episode of West Side Stories, our host Siobhan Lanigan explores the implementation of Martha’s Rule, an important patient safety initiative designed to ensure that the concerns of patients and their families are heard and acted upon when a condition deteriorates.

Named after Martha Mills, who tragically died from sepsis after family concerns were not escalated, the rule serves as a vital safety net within the NHS. This edition brings together insights from two local hospital trusts to discuss how this shift from paternalistic medicine to patient empowerment is being realised in practice.

Siobhan first talks to Izzy Newberry from Gloucestershire Hospitals, who shares her experience as part of a pilot site for the initiative. Izzy addresses common clinician fears regarding a "tidal wave" of calls, revealing that call volumes have remained manageable at about one per week. She delves into the emotional complexity of these interactions, the importance of "narrative medicine," and why healthcare professionals must remain curious when a family member senses something is wrong. Her reflections highlight the profound culture shift required to view patients and relatives as true partners in care.

The conversation continues with Chris Williams from North Bristol Trust, who explains how the avoidable death of another young patient motivated his trust to join the pilot. Chris provides a candid look at the practical challenges of setting up a 24/7 acute response team from scratch and the "psychological mountain" of giving patients the direct power to escalate their own care. He argues for being ambitious and the need for transparency of hospital care.

Tune in to hear how these clinical leaders are navigating the transition to a more inclusive healthcare model. Whether you are a healthcare professional or a patient, this episode offers a compelling look at the future of patient safety and the simple, life-saving power of listening.

Programme notes

• Martha's Rule
• Maddy's Mark
• Gloucestershire Hospitals NHS Foundation Trust
• North Bristol NHS Trust
• Cautionary Tales - Tim Harford

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In this second edition of Black Maternity Natters, host Ann Remmers is joined by Katie Donovan-Adekanmbi, an inclusion and cohesion strategist and a founding member of the Black Maternity Matters collaborative. Katie shares the "three pillars" that fuel her passion for social justice: her academic background in social psychology, two decades of "stomping the concrete" in community development, and her lived experience as a dual-heritage, neurodivergent mother of twins. Together, they discuss the vision behind BCohCo (Building Cohesive Communities) and why racial and cross-cultural literacy should be viewed as essential professional competencies rather than optional "charity work".

The conversation dives deep into the anti-racist education programme Katie co-designed, exploring how it differs from standard mandatory training by demanding deep personal introspection. Katie explains the importance of creating "brave spaces" rather than just safe ones, where participants can navigate the uncomfortable "lightbulb moments" of realising how systemic racism is perpetuated.

From staying resilient against a shifting political tide to a sneak peek at her future work with AI bias interruption tools, this episode is a powerful exploration of how to transmute guilt into meaningful action. Plus, don't miss Katie’s essential book recommendation for anyone looking to understand the historical roots of racism in medicine.

Programme notes

BCohCo

Divided by Annabel Sowemimo

Black Maternity Matters

Connect with Black Maternity Matters on socials: Instagram and LinkedIn

Got feedback or an idea for a future programme?

Contact us at healthinnowest.communications@nhs.net or via our socials: Instagram, LinkedIn or Bluesky

Find out more about Health Innovation West of England

Join Becca Lunn and Sarah White from Health Innovation West of England's Academy team for the third episode of QualiTea.

So what is QualiTea? Quite simply, it's time for a cup of tea and a useful conversation. Each episode is a short, informal chat between Sarah and Becca, focusing on one simple improvement tool. They'll use relatable examples and talk about how you might actually use it in your day-to-day work to help you think a bit differently about a problem. Not in theory, in real life.

In this episode, we're looking at MoSCoW Prioritisation - an agile framework for managing requirements or tasks by categorising them into four priority levels: Must do, Should do, Could do, and Won't do (for now anyway).

So grab a brew, get comfortable, and let's get started.

Programme notes

Visit the West of England Academy

Got feedback or an idea for a future programme?

Contact us at healthinnowest.communications@nhs.net or via our socials: Instagram, LinkedIn or Bluesky

Find out more about Health Innovation West of England

Got feedback or an idea for a future programme?

Contact us at healthinnowest.communications@nhs.net or via our socials: Instagram, LinkedIn or Bluesky

Find out more about Health Innovation West of England