Don Berwick, co-founder of the Institute for Healthcare Improvement, joins us to explore: Who should be on hospital boards? What metrics should their pay be tied to? We also touch on universal health insurance, value-based payments, and the need to expand resources to primary care.

Find more information, including additional resources and an excellent transcript, at www.unleashedpodcast.org/#e27

When there is an adverse event in a hospital, what does the ideal response look like? What values must guide the effort? Chi-Cheng Huang, who has spent more than two decades improving hospital care, responds to Episode 25. He’s a practicing physician and faculty member at the Wake Forest School of Medicine.

Find more information, including additional resources and an excellent transcript, at www.unleashedpodcast.org/#e26

What does a culture of safety in a hospital look like from the perspective of clinicians? How about from the perspective of patients? And how will that change with AI? Peter Lachman, an internationally recognized expert on hospital quality and safety and former CEO of the International Society for Quality in Healthcare (ISQua), shares his perspective.

Find more information, including additional resources and an excellent transcript, at www.unleashedpodcast.org/#e25.