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The Travel Advisor Life

The Travel Advisor Life

Von: Amy Westerman
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What does it really take to build a life and business you love in the travel industry? Amy Westerman has spent more than 27 years finding out, leading through 9/11, recessions, the rise of online booking, a global pandemic, and now AI. As founder of The Curated Travel Collection, one of the country's leading luxury host agencies, she's helped hundreds of entrepreneurs build travel businesses that support the lives they want to live.


The Travel Advisor Life is her honest conversation about entrepreneurship, reinvention, community, and creating freedom through business, for travel advisors, aspiring advisors, and anyone curious about what this life could look like. New episodes every Friday.

Hosted on Acast. See acast.com/privacy for more information.

Copyright The Travel Advisor Life 2026
Erfolg im Beruf Management & Leadership Reiseliteratur & Erläuterungen Sozialwissenschaften Ökonomie
  • How We Got Through the Pandemic
    Oct 9 2026
    Welcome back to The Travel Advisor Life! In Episode 5, host Amy Westerman, Founder of Curated Travel Collection, shares how her company navigated one of the most challenging periods in travel industry history: the COVID-19 pandemic.When travel stopped, cruises were canceled, borders closed, and clients faced uncertainty. Amy's company experienced an immediate financial blow, with $264,000 in commissions recalled at one time. With hundreds of advisors and an 11-person support team depending on the business, Amy faced a defining leadership decision.Instead of waiting for better news, Amy chose transparency. She communicated openly, shared challenges, and discussed what was and wasn't working.Through honesty, relationships, and community support, advisors continued showing up for one another. When travel returned, many emerged stronger. Amy learned that people can handle bad news, but silence can destroy trust.In This Episode:[00:01] How We Got Through the Pandemic - The challenges Amy's company faced and the lessons that followed.[01:09] Leadership When There's No Good News - Leading while the travel industry was falling apart.[02:01] Looking Back at an Uncertain Time - How the pandemic continues to shape Amy's leadership.[02:58] When Travel Stopped - Canceled trips, closed borders, and uncertainty.[03:54] $264,000 Recalled Overnight - The financial impact and fear of the unknown.[04:53] A Defining Leadership Decision - Why Amy chose communication over silence.[05:37] Choosing Transparency - Sharing difficult news without having every answer.[06:34] The Good, the Bad & the Very Bad - Discussing challenges, team efforts, and setbacks.[07:27] People Can Handle Bad News - Why honesty matters more than perfect answers.[08:12] The Damage Silence Can Cause - How poor communication can weaken trust.[09:07] Transparency Builds Trust - Why imperfect honesty matters.[10:01] Finding Ways to Keep Moving - How advisors adapted and supported each other.[10:56] Community and Honesty Got Us Through - Why relationships helped sustain the business.[11:40] Coming Out Stronger - How engaged advisors emerged more resilient.[12:30] Direct, Honest Leadership - Amy's commitment to straightforward communication.[13:18] What Kind of Leader Do You Want to Be? - How the crisis shaped Amy's leadership approach.[14:08] You Don't Need All the Answers - Show up, tell the truth, and face challenges together.[14:52] Keep the Conversation Going - Follow, share, and stay connected.Why This MattersLeadership isn't only tested when business is growing. It's often revealed during uncertainty.Amy couldn't guarantee everything would work out, but she could communicate honestly and make sure her advisors weren't alone.Transparency strengthened trust, community kept people connected, and relationships helped advisors move forward.You don't need every answer before you communicate. Sometimes showing up honestly is the most important leadership decision you can make.Action Steps for ListenersCommunicate honestly during difficult times.Share what you know and what comes next.Remember that transparency doesn't require perfect answers.Stay connected to your community.Keep building relationships.Learn from setbacks and adapt.Ask yourself: How do I want to lead when things get hard?Resources & LinksExplore a career as a travel advisor: https://curatedtravelprofessionals.comCurated Travel Collection: https://curatedtravelcollection.comSubscribe & Stay ConnectedFollow The Travel Advisor Life for more conversations about building a successful travel business and meaningful life.Share this episode with someone navigating a difficult season.Remember: Travel is simply the vehicle. The life you build is the destination. Hosted on Acast. See acast.com/privacy for more information.
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    14 Min.
  • Is Becoming a Travel Advisor Right for You?
    Oct 2 2026

    Welcome back to The Travel Advisor Life! In Episode 4, host Amy Westerman, Founder of Curated Travel Collection, asks an important question for anyone considering this career: Is becoming a travel advisor actually right for you?


    Loving travel might be what first draws someone to the profession, but loving travel alone isn't enough. Enjoying your own vacations and creating meaningful travel experiences for other people are two very different things. At its core, travel advising is less about places and more about people, relationships, service, and building a real business.


    Drawing from 27 years in the industry, Amy shares the three questions she uses to identify people who are likely to thrive: Do you genuinely enjoy taking care of people, even when it's inconvenient? Are you willing to treat this like a real business from day one? And are you willing to become part of a community rather than trying to figure everything out alone?


    In This Episode:

    [00:01] Is becoming a travel advisor right for you?

    [00:51] What separates advisors who last

    [01:41] Making the right decision for your life

    [02:28] Loving travel isn't enough

    [03:20] Your clients won't always travel like you

    [04:02] Question #1: Do you genuinely enjoy taking care of people?

    [04:58] Service, details & the unexpected

    [05:45] When taking care of people energizes you

    [06:35] Question #2: Will you treat it like a real business?

    [07:29] Building something real

    [08:17] Why some advisors struggle

    [09:29] Question #3: Are you willing to be part of a community?

    [10:17] Showing up matters

    [11:23] You don't have to know everything

    [12:19] This industry runs on relationships

    [13:13] The three qualities that matter most

    [14:12] What's NOT on the list

    [15:09] What training can't easily teach you

    [15:59] When your life experience becomes your strength

    [16:56] The strength she didn't know she had

    [17:58] Ask yourself these three questions honestly

    [18:49] Explore what's possible


    Why This Matters

    Loving travel can spark your interest, but passion for destinations isn't what determines whether you'll build a lasting business. The profession is deeply rooted in people: remembering their preferences, helping when plans change, and sometimes solving problems that weren't your fault. It also means treating your work as a business—you don't have to begin full time, but you do need to approach it with intention. And you don't have to build it alone: community, coaching, and mentorship are some of the most important ingredients for sustainable growth.


    Action Steps for Listeners

    - Ask yourself honestly: Do I enjoy taking care of people even when it's inconvenient?

    - Am I willing to treat this like a real business instead of something I'm casually trying?

    - Am I open to building inside a community instead of figuring everything out alone?

    - Consider the skills you've developed outside travel: communication, organization, relationship-building, follow-up, attention to detail.

    - Don't assume that lacking a traditional business or sales background disqualifies you.

    - If your honest answer to all three questions is yes, explore the profession more seriously.


    Resources & Links

    Curious about what life as a travel advisor could look like? Learn more at https://curatedtravelprofessionals.com


    Curated Travel Collection

    https://curatedtravelcollection.com


    Subscribe & Stay Connected

    If you enjoyed this episode, follow The Travel Advisor Life so you don't miss what's next. And if you know someone who's been wondering whether this career might be right for them, share this episode and encourage them to ask themselves Amy's three questions.


    Remember: Travel is simply the vehicle. The life you build is the destination.

    Hosted on Acast. See acast.com/privacy for more information.

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    18 Min.
  • The Biggest Myths About Being a Travel Advisor
    Sep 21 2026

    Welcome back to The Travel Advisor Life! In Episode 3, host Amy Westerman, Founder of Curated Travel Collection, tackles some of the biggest myths surrounding the travel advisor profession and why those misconceptions can keep talented people from seeing what's actually possible in this industry.


    From the outside, being a travel advisor can look like free vacations, beautiful destinations, and Instagram photos. But behind every successful advisor is real work: guiding clients through important decisions, navigating unexpected problems, building supplier relationships, creating systems, and taking responsibility for a real business.


    Amy breaks down five common myths: that travel advising is just a hobby, that you need years of industry experience to get started, that you can't make real money, that AI will eliminate the profession, and that building a successful business means sacrificing your family or personal life. Drawing on 27 years in the industry, she shares why success isn't determined by your previous career or how much you know on day one.


    In This Episode:

    [00:01] The biggest myths about being a travel advisor

    [00:53] Why these myths hurt the profession

    [01:59] Myth #1: "This is just a hobby"

    [02:51] The real work behind a client's trip

    [03:47] A travel advisor is running a business

    [04:48] Myth #2: "You need years of industry experience"

    [05:37] What you actually need to get started

    [06:34] Myth #3: "You can't make money doing this"

    [07:30] Hobby money vs. business money

    [08:27] Myth #4: "AI will make travel advisors disappear"

    [09:32] AI is a tool, not a threat

    [10:36] Using AI to make more room for relationships

    [11:33] Myth #5: "You have to sacrifice your family or your life"

    [12:28] Building a career around your family

    [13:49] Build your business to fit your life

    [14:35] Let go of the myths

    [15:33] Take the first step


    Why This Matters

    Misconceptions about this profession don't just affect how outsiders see the industry—they can influence how current and aspiring advisors see themselves. This isn't a business built around posting beautiful destinations online. Professional travel advisors guide clients through important decisions, protect their investments, solve problems, and build sustainable businesses. You don't need decades of experience or to sacrifice the rest of your life to succeed. The opportunity comes from treating travel advising like the profession it is: investing in your education, creating systems, developing relationships, embracing useful technology, and surrounding yourself with the right support.


    Action Steps for Listeners

    • Identify which myths about becoming a travel advisor you've been believing—and question whether they're actually true.
    • Ask yourself whether you're prepared to treat travel advising as a real business rather than a casual side activity.
    • Don't let a lack of industry experience stop you; focus on your willingness to learn, be coached, and build new skills.
    • Look at how technology, including AI, could reduce administrative work and create more time for client relationships.
    • Think about the life you want your business to support and begin building systems and boundaries around that vision.


    Resources & Links

    • Curious about what life as a travel advisor could look like? Learn more at https://curatedtravelprofessionals.com
    • Curated Travel Collection https://curatedtravelcollection.com


    Subscribe & Stay Connected

    If you enjoyed this episode, follow The Travel Advisor Life so you don't miss what's next. And if this conversation challenged something you've believed about becoming a travel advisor, share it with someone who needs to hear what this profession is really about.


    Remember: Travel is simply the vehicle. The life you build is the destination.

    Hosted on Acast. See acast.com/privacy for more information.

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    14 Min.
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