• 🎙️ Ep. #131, Supercharging Litigation With AI: How StrongSuit Helps Lawyers Transform Research, Doc Review, and Drafting 💼⚖️
    Feb 17 2026
    My next guest is Justin McCallan, founder of StrongSuit, an AI-powered litigation platform built to transform how litigators handle legal research, document review, and drafting while keeping lawyers firmly in control. In this episode, Justin and I dig into practical, real-world workflows that solos, small firms, and big-firm litigators can use today and over the next few years to change the economics, pace, and strategy of litigation—without sacrificing accuracy, ethics, or the quality of advocacy. Join Justin and me as we discuss the following three questions and more! What are the top three ways litigators should be using AI tools like StrongSuit right now to change the economics and pace of litigation without sacrificing accuracy, ethics, or quality of advocacy?What are the top three mistakes lawyers make when adopting AI for litigation, and what practical workflows help lawyers stay in the loop and use AI as a force multiplier instead of a risk?Looking ahead to 2026 and beyond, what are the top three AI-driven workflows every litigator should master to stay competitive, and how can platforms like StrongSuit help build those capabilities into day-to-day practice? In our conversation, we cover the following 00:00 – Welcome and guest introductionJustin joins the show and shares his current tech setup at his desk. 00:00–01:00 – Justin's current tech stackLenovo laptop, ultra-wide monitor, and regular use of StrongSuit, ChatGPT, and Gemini for different AI tasks.Everyday tools: Microsoft Word and Power BI for analytics and fast decision-making. 01:00–02:00 – Android vs. iPhone for AI useWhy Justin has been on Android for 17 years and how UI/UX familiarity often drives device choice more than AI capability. 02:00–05:30 – Q1: Top three ways litigators should be using AI right nowUsing AI for end-to-end legal research across 11 million precedential U.S. cases to build litigation outlines and identify key authorities.Scaling document review so AI surfaces relevant documents and synthesizes insights while lawyers focus on strategy and judgment.Leveraging AI for drafting and editing—improving style, clarity, and consistency beyond traditional spelling and grammar checks. 05:30–07:30 – StrongSuit vs. basic tools like Word grammar checkHow StrongSuit aims to "up-level" a lawyer's writing, not just catch typos.Stylistic improvements, clarity enhancements, and catching subtle inconsistencies in legal documents. 06:00–08:00 – AI context limits and scaling doc reviewConstraints of large models' context windows (around ~1M tokens ≈ ~750 pages).How StrongSuit runs multiple AI agents in parallel, each handling small page sets with heuristics to maintain cohesion and share insights. 08:00–09:00 – Handling tens of thousands of documentsHow StrongSuit can handle between roughly 10,000–50,000 pages at a time, with the ability to scale further for enterprise matters. 09:00–11:30 – Origin story of StrongSuitWhy Justin saw a once-in-a-generation opportunity when large language models emerged and how law, with its precedent and text-heavy nature, is especially suited to AI.StrongSuit's focus on litigators: supporting lawyers from intake through trial while keeping them in the loop at every step. 11:30–13:30 – From intake to brief drafting in minutesGenerating full litigation outlines, research, and analysis in about ten minutes, then moving directly into drafting memos, briefs, complaints, and motions.StrongSuit's long-term goal: automating 50–99% of major litigation workflows by the end of 2026 while preserving lawyer control and judgment. 12:00–14:30 – How StrongSuit tackles hallucinationsBuilding a full database of all precedential U.S. cases enriched with metadata: parties, summaries, holdings, and more.Validating citations by checking whether the Bluebook citation actually exists in StrongSuit's case database before surfacing it to the user.Why lawyers should still review cases on-platform before filing, even when AI has filtered out hallucinations. 14:30–16:30 – Coverage and jurisdictionsCoverage of all U.S. jurisdictions, federal and state, focused on precedential cases.Handling most regulations from administrative agencies, and limits around local ordinances.Uploading your own case files and using complaints and prior research as inputs into StrongSuit workflows. 15:00–17:00 – Security and confidentiality for litigatorsSOC 2 compliance and industry-standard encryption at rest and in transit.No model training on user data.Optional end-to-end encryption that can even prevent developers from accessing case content, using local encryption keys. 16:30–20:30 – Q2: Top mistakes lawyers make when adopting AI for litigationMistake #1: Talking about AI instead of diving in with structured experiments and sanitized documents.Using a framework to identify high-impact tasks: high volume, repetitive work, and heavy data/analysis (e.g., doc review, research, contract ...
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    35 Min.
  • TSL.P Labs 🧪: Courts Are Punishing Fake AI Evidence: How to Protect Your Cases, Clients, and License ⚖️🤖
    Feb 13 2026
    Everyday devices can capture extraordinary evidence, but the same tools can also manufacture convincing fakes. 🎥⚖️ In this episode, we unpack our February 9, 2026, editorial on how courts are punishing fake digital and AI-generated evidence, then translate the risk into practical guidance for lawyers and legal teams. You'll hear why judges are treating authenticity as a frontline issue, what ethical duties get triggered when AI touches evidence or briefing, and how a simple "authenticity playbook" can help you avoid career-ending mistakes. ✅ In our conversation, we cover the following 00:00:00 – Preview: From digital discovery to digital deception, and the question of what happens when your "star witness" is actually a hallucination or deepfake 🚨00:00:20 – Introducing the editorial "Everyday Tech, Extraordinary Evidence Again: How Courts Are Punishing Fake Digital and AI Data." 📄00:00:40 – Welcome to the Tech-Savvy Lawyer.Page Labs Initiative and this AI Deep Dive Roundtable 🎙️00:01:00 – Framing the episode: flipping last month's optimism about smartphones, dash cams, and wearables as case-winning "silent witnesses" to their dark mirror—AI-fabricated evidence 🌗00:01:30 – How everyday devices and AI tools can both supercharge litigation strategy and become ethical landmines under the ABA Model Rules ⚖️00:02:00 – Panel discussion opens: revisiting last month's "Everyday Tech, Extraordinary Evidence" AI bonus and the optimism around smartphone, smartwatch, and dash cam data as unbiased proof 📱⌚🚗00:02:30 – Remembering cases like the Minnesota shooting and why these devices were framed as "ultimate witnesses" if the data is preserved quickly enough 🕒00:03:00 – The pivot: same tools, new threats—moving from digital discovery to digital deception as deepfakes and hallucinations enter the evidentiary record 🤖00:03:30 – Setting the "mission" for the episode: examining how courts are reacting to AI-generated "slop" and deepfakes, with an increasingly aggressive posture toward sanctions 💣00:04:00 – Why courts are on high alert: the "democratization of deception," falling costs of convincing video fakes, and the collapse of the old presumption that "pictures don't lie" 🎬00:04:30 – Everyday scrutiny: judges now start with "Where did this come from?" and demand details on who created the file, how it was handled, and what the metadata shows 🔍00:05:00 – Metadata explained as the "data about the data"—timestamps, software history, edit traces—and how it reveals possible AI manipulation 🧬00:06:00 – Entering the "sanction phase": why we are beyond warnings and into real penalties for mishandling or fabricating digital and AI evidence 🚫00:06:30 – Horror Story #1 (Mendon v. Cushman & Wakefield, Cal. Super. Ct. 2025): plaintiffs submit videos, photos, and screenshots later determined to be deepfakes created or altered with generative AI 🧨00:07:00 – Judge Victoria Kakowski's response: finding that the deepfakes undermined the integrity of judicial proceedings and imposing terminating sanctions—"death penalty" for the lawsuit ⚖️00:07:30 – How a single deepfake "poisons the well," destroying the court's trust in all of a party's submissions and forfeiting their right to the court's time 💥00:08:00 – Horror Story #2 (S.D.N.Y. 2023): the New York "hallucinating lawyer" case where six imaginary cases generated by ChatGPT were filed without verification 📚00:08:30 – Rule 11 sanctions and humiliation: Judge Castel's order, monetary penalty, and the requirement to send apology letters to real judges whose names were misused ✉️00:09:00 – California follow-on: appellate lawyer Amir Mustaf files an appeal brief with 21 fake citations, triggering a 10,000-dollar sanction and a finding that he did not read or verify his own filing 💸00:09:30 – Courts' reasoning: outsourcing your job to an AI tool is not just being wrong—it is wasting judicial resources and taxpayer money 🧾00:10:00 – Do we need new laws? Why Michael argues that existing ABA Model Rules already provide the safety rails; the task is to apply them to AI and digital evidence, not to reinvent them 🧩00:10:20 – Rule 1.1 (competence): why "I'm not a tech person" is no longer a viable excuse if you use AI to enhance video or draft briefs without understanding or verifying the output 🧠00:11:00 – Rule 1.6 (confidentiality): the ethical minefield of uploading client dash cam video or wearable medical data to consumer-grade AI tools and risking privilege leakage ☁️00:11:30 – Training risk: how client data can end up in model training sets and why "quick AI summaries" can inadvertently expose secrets 🔐00:12:00 – Rules 3.3 and 4.1 (candor and truthfulness): presenting AI-altered media as original or failing to verify AI output can now be treated as misrepresentation 🤥00:12:30 – Rules 5.1–5.3 (supervision): why partners and ...
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    19 Min.
  • TSL.P Labs 🧪: Legal Tech Wars, Client Data, and Your Law License: An AI-Powered Ethics Deep Dive ⚖️🤖
    Feb 6 2026
    📌 To Busy to Read This Week's Editorial? Join us for an AI-powered deep dive into the ethical challenges facing legal professionals in the age of generative AI. 🤖 In this Tech-Savvy Lawyer Page Labs Initiative episode, AI co-hosts walk through how high‑profile "legal tech wars" between practice‑management vendors and AI research startups can push your client data into the litigation spotlight and create real ethics exposure under ABA Model Rules 1.1, 1.6, and 5.3. We'll explore what happens when core platforms face federal lawsuits, why discovery and forensic audits can put confidential matters in front of third parties, and how API lockdowns, stalled product roadmaps, and forced sales can grind your practice operations to a halt. More importantly, you'll get a clear five‑step action plan—inventorying your tech stack, confirming data‑export rights, mapping backup providers, documenting diligence, and communicating with clients—that works even if you consider yourself "moderately tech‑savvy" at best. Whether you're a solo, a small‑firm practitioner, in‑house, or simply AI‑curious, this conversation will help you evaluate whether you are the supervisor of your legal tech—or its hostage. 🔐 In our conversation, we cover the following 00:00:00 – Setting the stage: Legal tech wars, "Godzilla vs. Kong," and why vendor lawsuits are not just Silicon Valley drama for spectators.00:01:00 – Introducing the Tech-Savvy Lawyer Page Labs Initiative and the use of AI-generated discussions to stress-test legal tech ethics in real-world scenarios.00:02:00 – Who's fighting and why it matters: Clio as the "nervous system" of many firms versus Alexi as the "brainy intern" of AI legal research.00:03:00 – The client data crossfire: How disputes over data access and training AI tools turn your routine practice data into high-stakes litigation evidence.00:04:00 – Allegations in the Clio–Alexi dispute, from improper data access to claims of anti-competitive gatekeeping of legal industry data.00:05:00 – Visualizing risk: Client files as sandcastles on a shelled beach and why this reframes vendor fights as ethics issues, not IT gossip.00:06:00 – ABA Model Rule 1.1 (Competence): What "technology competence" really entails and why ignorance of vendor instability is no longer defensible.00:07:00 – Continuity planning as competence: Injunctions, frozen servers, vendor shutdowns, and how missed deadlines can become malpractice.00:08:00 – ABA Model Rule 1.6 (Confidentiality): The "danger zone" of treating the cloud like a bank vault and misunderstanding who really holds the key.00:09:00 – Discovery risk explained: Forensic audits, third‑party access, protective orders that fail, and the cascading impact on client secrets.00:10:00 – Data‑export rights as your "escape hatch": Why "usable formats" (CSV, PDF) matter more than bare contractual promises.00:11:00 – Practical homework: Testing whether you can actually export your case list today, not during a crisis.00:12:00 – ABA Model Rule 5.3 (Supervision): Treating software vendors like non‑lawyer assistants you actively supervise rather than passive utilities.00:13:00 – Asking better questions: Uptime, security posture, and whether your vendor is using your data in its own defense.00:14:00 – Operational friction: Rising subscription costs, API lockdowns, broken integrations, and the return of manual copy‑pasting.00:15:00 – Vaporware and stalled product roadmaps: How litigation diverts engineering resources away from features you are counting on.00:16:00 – Forced sales and 30‑day shutdown notices: Data‑migration nightmares under pressure and why waiting is the riskiest strategy.00:17:00 – The five‑step moderate‑tech action plan: Inventory dependencies, review contracts, map contingencies, document diligence, and communicate with nuance.00:18:00 – Turning risk management into a client‑facing strength and part of your value story in pitches and ongoing relationships.00:19:00 – Reframing legal tech tools as members of your legal team rather than invisible utilities.00:20:00 – "Supervisor or hostage?": The closing challenge to check your contracts, your data‑export rights, and your practical ability to "fire" a vendor. Resources Mentioned in the episode ABA Model Rule 1.1 – Competence (Technology Competence Comment) – https://www.americanbar.org/groups/professional_responsibility/publications/model_rules_of_professional_conduct/rule_1_1_competence/ABA Model Rule 1.6 – Confidentiality of Information – https://www.americanbar.org/groups/professional_responsibility/publications/model_rules_of_professional_conduct/rule_1_6_confidentiality_of_information/ABA Model Rule 5.3 – Responsibilities Regarding Nonlawyer Assistance – https://www.americanbar.org/groups/professional_responsibility/publications/model_rules_of_professional_conduct/rule_5_3_responsibilities_regarding_nonlawyer_assistance/...
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    21 Min.
  • 🎙️ Ep. #130: Taming Client Data Security – Nick Martin's Proven Tech Strategies for Law Firms 🚀
    Feb 3 2026
    Our next guest is Nick Martin, CEO of FileScience. He shares expert insights on stabilizing law firm operations with smart backups and automation. Join us to discover practical, easy-to-implement ways to protect your data from outages and errors, so your clients' information stays safe, secure, and accessible when you need it most. Listen in with Nick Martin and me as we discuss the following three questions and more! 💡 When a firm is drowning in document chaos, what are the first three specific workflows to digitize or automate to stabilize operations?Beyond just losing documents, what are the three specific silent killers of document hygiene that lawyers ignore?How do lawyers solve the top three friction points of digital collaboration: version conflicts, insecure sharing methods, and the loss of institutional knowledge buried inside files? In our conversation, we cover the following 📊 00:00 – Guest intro and Nick's tech setup (MacBook Pro, iPad, iPhone 15, Bang & Olufsen speaker) 🔊00:30 – Q1: Digitizing workflows – unification of memory, forever undo button, retention 🛡️04:00 – Backups for iManage, NetDocuments, Clio, FileVine; air-gapped copies 📁06:00 – Microsoft 365 outage resilience with FileScience ☁️08:00 – Retention periods (5-7 years by state/practice); NY lawful order policy ⚖️10:00 – Q2: Silent killers – file degradation, wrong versions, insider threats 🕵️13:00 – Q3: Solving friction – immutable timelines, encryption (Purview, CBC), institutional knowledge preservation 🔒15:00 – End-to-end encryption details; where to find Nick Resources 🔗 Connect with Nick Martin 🤝 FileScience website: https://filescience.ioNick Martin LinkedIn: https://www.linkedin.com/in/nicholasmmartinFileScience LinkedIn: https://www.linkedin.com/company/filescienceFileScience Instagram: https://www.instagram.com/filescience Mentioned in the episode 📚 Microsoft 365 outage (recent North America impact): https://www.usatoday.com/story/tech/2026/01/22/microsoft-outage-service-down/88305485007/ Hardware mentioned in the conversation 💻 Bang & Olufsen Beosound Balance (360° omnidirectional speaker): https://www.bang-olufsen.com/en/us/speakers/beosound-balanceiPad: https://www.apple.com/ipadiPhone 15: https://www.apple.com/iphoneMacBook Pro 16-inch: https://www.apple.com/macbook-pro Software & Cloud Services mentioned in the conversation ☁️ AWS, Azure, Google Cloud (underlying providers): https://aws.amazon.com, https://azure.microsoft.com, https://cloud.google.comClio: https://www.clio.comFileVine: https://www.filevine.comGoogle Workspace: https://workspace.google.comiManage: https://www.imanage.comMicrosoft 365 (Outlook, Purview encryption, CBC): https://www.microsoft.com/en-us/microsoft-365NetDocuments: https://www.netdocuments.com[filescience]Parallels (VMs): https://www.parallels.com
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    17 Min.
  • 🎙️ TSL.P Labs Bonus: Google AI Discussion: Everyday Tech, Extraordinary Evidence: Smartphones, Dash Cams, and Wearables as Silent Witnesses in Your Cases ⚖️📱
    Jan 30 2026
    Join us for an AI-powered deep dive into the ethical challenges facing legal professionals in the age of generative AI. 🤖 In this Tech-Savvy Lawyer.Page Labs episode, our Google AI hosts unpack our January 26, 2026, editorial and discuss how everyday devices—smartphones, dash cams, wearables, and connected cars—are becoming "silent witnesses" that can make or break your next case, while walking carefully through ABA Model Rules on competence, candor, privacy, and preservation of digital evidence. In our conversation, we cover the following: 00:00 – Welcome to The Tech-Savvy Lawyer.Page Labs Initiative and this week's "Everyday Tech, Extraordinary Evidence" AI roundtable 🧪00:30 – Why classic "surprise witness" courtroom drama is giving way to always-on digital witnesses 🎭01:15 – Introducing the concept of smartphones, dash cams, and wearables as objective "silent witnesses" in litigation 📱02:00 – Overview of Michael D.J. Eisenberg's editorial "Everyday Tech, Extraordinary Evidence" and his mission to bridge tech and courtroom practice 📰[03:00 – Case study setup: the Alex Preddy shooting in Minneapolis and the clash between official reports and digital evidence ⚖️04:00 – How bystander smartphone video reframed the legal narrative in the Preddy matter and dismantled "brandished a weapon" claims 🎥05:00 – From "pressing play" to full video synchronization: building a unified timeline from multiple cameras to audit police reports 🧩06:00 – Using frame-by-frame analysis to test loaded terms like "lunging," "aggressive resistance," and "brandishing" against what the pixels actually show 🔍07:00 – Moving beyond what we see: introducing "quiet evidence" such as GPS logs, telemetry, and sensor data as litigation tools 📡08:00 – GPS data for location, duration, and speed: turning "he was charging" into a measurable movement profile in protest and road-rage cases 🚶‍♂️🚗09:00 – Layering GPS from phones with vehicle telematics to create a multi-source reconstruction that is hard to impeach in court 📊10:00 – Dash cams as 360-degree witnesses: solving blind spots of human perception and single-angle video 🛞11:00 – Why exterior audio from dash cams—shouts, commands, crowd noise—can be crucial to proving state of mind and mens rea 🔊12:00 – Wearables as a body-wide sensor network: heart rate, sleep, and step count as quantitative proof of pain, fear, and trauma ⌚13:00 – Using longitudinal wearable data to support claims of emotional distress or sleep disruption in personal injury and civil-rights litigation 😴14:00 – Heart-rate spikes and movement logs at the moment of an encounter as corroboration of fear or immobility in use-of-force matters15:00 – Why none of this evidence exists in your case file unless you know to ask for it at intake 🗂️16:00 – Updating intake: adding questions about smartwatches, location services, doorbell cameras, dash cams, and connected cars to your client questionnaires 📝17:00 – Data preservation as an emergency task: deletion cycles, cloud overwrites, and using TROs to stop digital spoliation 🚨18:00 – Turning raw logs into compelling visuals: maps, synced clips, and timelines that juries can understand without sacrificing accuracy 🗺️19:00 – Ethics spotlight: ABA Model Rule 1.1 competence and Comment 8—why "I'm not a tech person" is now an ethical problem, not an excuse 📚20:00 – Candor to the tribunal and the line between strong advocacy and fraud when editing or excerpting digital evidence ⚠️21:00 – Respecting third-party privacy under Rule 4.4: when you must blur faces, redact audio, or limit collateral exposure of bystanders 🧩22:00 – Advising clients not to delete texts, videos, or logs and explaining spoliation risks under Rule 3.4 ⚖️23:00 – The uranium analogy: digital tools as powerful but dangerous if used without adequate ethical "containment" ☢️24:00 – Philosophical closing: will juries someday trust heart-rate logs more than tears on the witness stand, and what does that mean for human testimony? 🤔25:00 – Closing remarks and invitation to explore the full editorial, show notes, and resources on The Tech-Savvy Lawyer.Page 🌐 If you enjoyed this episode, please like, comment, subscribe, and share!
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    18 Min.
  • 🎙️ Ep. #129, Why Lawyers Should Podcast in the Age of AI: Live Roundtable from Podfest 2026 🎙️⚖️
    Jan 20 2026
    In this special episode, recorded live from Podfest 2026 in Orlando, FL at the Renaissance Marriott Hotel near SeaWorld, I was able to gather several attendees who are in the legal world—lawyers and legal industry marketers—to talk about why lawyers should podcast and more! 🎙️ Our roundtable features Dennis "DM" Meador (Legal Podcast Network), Louis Goodman (Love Thy Lawyer), Robert Ingalls (Lawpods), Wendi Wittner (The Writing Guru), and Elizabeth Gearhart (Passage to Profit / Gearhart Law), each bringing deep experience in podcasting, legal marketing, and personal branding for lawyers. We discuss practical, no-fluff insights about how lawyers can use podcasting to build authority, strengthen SEO, show up in large language models (LLMs) like ChatGPT, and connect more authentically with clients and referral sources. Whether you are tech-curious, tech-comfortable, or completely new to podcasting, this episode will help you decide if starting a podcast makes strategic sense for your practice or business. QUESTIONS WE DISCUSS 🎯 Join Dennis, Louis, Robert, Wendi, Elizabeth, and me as we discuss the following three questions and more! Why should lawyers be podcasting in 2026 and beyond, especially with Gen Z and Gen Alpha getting so much of their trusted information from podcasts and social platforms?What is one of the first concrete steps a lawyer should take if they are seriously considering launching a podcast of their own?What is one of the biggest mistakes lawyers should watch out for when launching a podcast, and how can they avoid becoming a "zombie podcast" that dies after a few episodes? 🧟‍♂️ Additional themes we explore include: How podcasting acts as an "electronic resume" and trust-building tool for lawyers.How podcasts can drive SEO, get you discovered in LLMs like ChatGPT, Google Gemini, Perplexity, and Claude, and generate traffic to your law firm website.Why your podcast does not always need to be "about the law" to be effective for your legal brand.How to balance authenticity (including salty language) with your professional brand and ethics rules. TIME-STAMPED EPISODE GUIDE ⏱️ In our conversation, we cover the following: 00:00 – Welcome & guest introductions Live from Podfest 2026: intros from Dennis "DM" Meador (Legal Podcast Network), Louis Goodman (Love Thy Lawyer), Robert Ingalls (Lawpods), Wendi Wittner (The Writing Guru), and Elizabeth Gearhart (Passage to Profit / Gearhart Law).02:00 – Why should lawyers be podcasting?Gen Z and Gen Alpha treat podcasts as a top trusted media source. 📲Podcasting vs TikTok for lawyers who don't want to dance but still want reach.Podcast as "electronic resume" and branding vehicle for lawyers and judges. 04:30 – Is podcasting right for every lawyer?Robert on why not every lawyer should podcast, and why goals matter.How a podcast helps potential clients decide if you are "their" lawyer—or not. 06:30 – Personality, language, and fitThe Tampa PI lawyer who refuses to bleep swear words to attract the right clients and repel the wrong ones. 🤬Why authenticity can be a powerful qualification tool, not a liability. 08:00 – Podcasting as a marketing engineTurning a 30–60 minute recording into video clips, written content, and evergreen assets.How podcast content keeps working for you long after the recording session. 09:30 – Personal branding and storytelling for lawyersWendi on using podcasts to develop a personal brand, tell your story, and highlight your "superpower" as a lawyer.Why sharing your career pivots and non-traditional path resonates deeply with listeners. 12:00 – Getting discovered in ChatGPT and other LLMsElizabeth on using a podcast and transcripts to improve visibility in ChatGPT, Google Gemini, Perplexity, and Claude. 🤖How regular podcasting and transcript optimization sustained and improved hits from LLMs to Gearhart Law's website. 15:30 – Future-proofing and "language-based internet"DM explains why we're moving from a page-based to a language-based internet and why early podcast adopters will win—similar to early website and SEO adopters.Podcasting as both "future-proofing" and "present-proofing" your practice. 18:00 – Hobby vs business podcastLouis on starting his podcast as a social hobby and discovering the SEO and networking upside.How a niche local legal podcast can drive referrals and reputation even without direct monetization. 21:00 – How personal is too personal?Robert's own experience evolving his podcast from estate planning to broader personal topics.Balancing sharing about yourself with focusing on the listener's problem (StoryBrand "guide vs hero" concept). 25:00 – Beyond law: topic flexibilityWhy your legal podcast can focus on tech, politics, entrepreneurship, or hobbies while still supporting your legal brand.Examples of lawyers podcasting about politics and broader societal issues to grow recognition. 28:30 – Helping lawyers find their storyWendi's process: ...
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    1 Std. und 10 Min.
  • 🎙️ Ep. #128: Building a Tech-Forward Law Firm: AI Intake, CRM Strategy, and Client Experience with Colleen Joyce!
    Jan 6 2026
    My next guest is Colleen Joyce, CEO of Lawyer.com, a company that connects over 1 million consumers monthly with qualified attorneys across the country. With nearly 20 years of experience transforming how law firms market themselves and manage their operations, Colleen has seen what works and what doesn't when it comes to legal technology adoption. 🚀 Join Colleen Joyce and me as we discuss the following three questions and more! What are the top three non-negotiable technologies? Beyond the essential lead generation that Lawyer.com provides, what specific CRM automations, financial analytics, or project management tools would you implement immediately to ensure a firm scales profitably rather than just chaotically?What are the top three specific intake bottlenecks that AI can now solve better than a human receptionist? Based on the data you're seeing from your new AI initiatives, which intake bottlenecks can AI now solve to allow attorneys to focus primarily on high-value legal work?What are the top three human touchpoints in the client lifecycle that a lawyer should never automate? From your experience overseeing millions of consumer connections, which touchpoints are crucial for building the trust and transparency that leads to long-term referrals? In our conversation, we cover the following: [00:00:00] Episode introduction and title read[00:01:00] Editor's note on audio quality[00:01:30] Welcoming Colleen Joyce to the podcast[00:01:45] Colleen's current tech setup: MacBook Pro, iPhone 16, iPad, and curved Dell monitor[00:02:00] Discussion about iPhone models and AppleCare benefits[00:04:00] MacBook Pro specifications and upgrade recommendations (Intel vs. M chip)[00:05:00] Benefits of curved monitors for productivity and focus[00:06:00] Question #1: Top three non-negotiable technologies for modern law firms[00:07:00] The importance of intake technology and CRM systems[00:07:30] Project management tools for team accountability[00:08:00] Budget-friendly options and freemium platforms for new lawyers[00:09:00] Question #2: AI intake bottlenecks that AI solves better than humans[00:10:00] The value of empathetic AI agents and information capture[00:11:00] Training AI agents for legal-specific scenarios and language[00:12:00] Consumer resistance to AI vs. human agents and the generational shift[00:13:00] Scheduling tools like Calendly and client resistance to automation[00:14:00] Legal profession's technology adoption over the past 3-5 years[00:15:00] The declining use of printers in modern legal practice[00:16:00] Question #3: Human touchpoints that should never be automated[00:17:00] The importance of relationship building during the client onboarding "courting period"[00:18:00] Using technology processes to screen potential clients for fit[00:19:00] Where to find Colleen Joyce and her weekly Fast Five newsletter[00:19:30] Closing remarks and next episode preview RESOURCES Connect with Colleen Joyce LinkedIn: https://www.linkedin.com/in/colleenjoyce/Company Website: https://www.lawyer.comNewsletter: The Fast Five (published weekly on Tuesdays via LinkedIn) Mentioned in the Episode MacRumors.com - https://www.macrumors.com (Apple product buying guides and release cycles)The Fast Five Newsletter - Weekly newsletter covering AI trends and business growth strategies for law firmsCalendly - https://calendly.com (Scheduling automation tool) Hardware Mentioned in the Conversation MacBook Pro (17-inch with Intel chip) - https://www.apple.com/macbook-pro/MacBook Pro with M4/M5 Chip - https://www.apple.com/macbook-pro/iPhone 16 - https://www.apple.com/iphone-16/iPad - https://www.apple.com/ipad/Dell Curved Monitor (22-24 inch) - https://www.dell.com/monitorsHP Printer - https://www.hp.com/printersSit-Stand Desk - (Various manufacturers) Software & Cloud Services Mentioned in the Conversation Plaud (Audio Recording App) - https://www.plaud.aiiMessage - https://www.apple.com/messages/Slack - https://slack.comMonday.com - https://monday.com (Project management and team collaboration)ChatGPT - https://chat.openai.com (AI research and recommendations)Calendly - https://calendly.com (Appointment scheduling)AppleCare - https://www.apple.com/support/products/AI Intake Platforms (Various legal-specific platforms discussed generically)CRM Systems (Various customer relationship management platforms discussed generically)Case Management Systems (Various legal practice management platforms discussed generically)
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    20 Min.
  • 🎙️Ep. 127: Mastering Legal Storytelling and AI Automation with Joshua Altman 🎙️⚖️
    Dec 23 2025
    OUR next guest is Joshua Altman, the Managing Director of Beltway.Media, a DC-based communications firm that specializes in helping brands cut through the noise. A former multimedia journalist for The Hill, Joshua spent several years covering high-stakes federal policy and election cycles from the front lines. Today, he translates that newsroom pace into strategy for professional services firms, startups, and federal agencies. He joins me to discuss why storytelling isn't just a marketing buzzword—it's a critical operating system for modern law practice. Join Joshua Altman and me as we discuss the following three questions and more! What are the top three technology tools or platforms you recommend that would help attorneys transform a single piece of thought leadership into multiple content formats across channels, and how can they use AI to accelerate this process without sacrificing their professional voice?What are the top three mistakes attorneys and law firms make when communicating during high-stakes situations—whether that's managing negative publicity, navigating a client crisis, or pitching to potential investors—and how can technology help them avoid these pitfalls while maintaining their ethical obligations?What are the top three metrics for their online marketing technology investments that attorneys should actually be tracking to demonstrate return on investment, and what affordable technology solutions would you recommend to help them capture and analyze this data? In our conversation, we cover the following: [00:00] Introduction to Joshua Altman and Beltway.Media.[01:06] Joshua's current secure tech stack: From Mac setups to encrypted communications.[03:52] Strategic content repurposing: Using AI as a tool, not a replacement for your voice.[05:30] The "Human in the Loop" necessity: Why lawyers must proofread AI content.[10:00] Tech Recommendation #1: using Abacus.AI and Root LLM for model routing.[11:00] Tech Recommendation #2: Automating workflows with Gumloop.[15:43] Tech Recommendation #3: The "Low Tech" solution of human editors.[16:47] Crisis Communications: Navigating the Court of Public Opinion vs. the Court of Law.[20:00] Using social listening tools for litigation support and witness tracking.[24:30] Metric #1: Analyzing Meaningful Engagement (comments vs. likes).[26:40] Metric #2: Understanding Impressions and network reach (1st vs. 2nd degree).[28:40] Metric #3: Tracking Clicks to validate interest and sales funnels.[31:15] How to connect with Joshua. RESOURCES: Connect with Joshua Altman Email: jaltman@beltway.mediaLinkedIn: linkedin.com/in/joshuaaltmanWebsite: beltway.media Mentioned in the episode Beltway.Media - Joshua's communications firm.The Hill - Multimedia journalism background. Hardware mentioned in the conversation Apple iPad ProApple iPhone ProApple MacBook Pro Software & Cloud Services mentioned in the conversation Abacus.AI - AI platform mentioned for its "Root LLM" model routing feature.ChatGPT - AI language model.Claude - AI language model.Constant Contact - Email marketing platform.Gumloop - AI automation platform for newsletters and social listening.LinkedIn - Professional social networking.MailChimp - Email marketing platform.Proton Mail - Encrypted email service.Tresorit - End-to-end encrypted file sharing (secure Dropbox alternative).
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    33 Min.