Kyle Griffitts went from playing and coaching football at BYU to running nursing homes and becoming a partner at Nova Health Services.

In this episode, we talk about the surprising similarities between coaching football and leading a nursing home, building great teams, holding people accountable, what makes a great CNA and DSD, and why culture has to come before results. Kyle also shares what he is learning now as he helps build and grow a skilled nursing company.

A fun conversation about leadership, grit, people, and nursing home operations.

Shubam Gautam has one of the most unique paths into nursing home operations I’ve heard. He spent time as a Buddhist monk in the Himalayas, trained as a surgeon, worked in Alzheimer’s research, and eventually became the administrator of a 320-bed nursing home.

We talk about building trust with frontline staff, identifying culture problems, earning the trust of families, what makes a great DON, and why every job in a nursing home matters.

Dr. Mike Wasserman has seen nursing homes as a geriatrician, medical director, quality leader, and CEO of a large California nursing home chain. In this episode, we talk about balancing clinical care with operations and finance, building a stronger relationship with your medical director, and why CNAs, housekeepers, and ombudsmen deserve a real voice in how a nursing home operates.