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The Modern Hotelier

The Modern Hotelier

Von: David Millili & Steve Carran
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Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.David Millili & Steve Carran Management & Leadership Reiseliteratur & Erläuterungen Sozialwissenschaften Ökonomie
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  • #343: The Future of Hospitality in Latin America | with Rocco Bova

    #343: The Future of Hospitality in Latin America | with Rocco Bova
    Oct 22 2026

    In this episode, David Millili and Steve Carran sit down with Rocco Bova, founder of the Summit Latinoamericano Branded Residences, to discuss the future of hospitality in Mexico and Latin America, the growth of luxury branded residences, and the importance of human connection in the guest experience.

    With a career spanning international hospitality brands such as Jumeirah, Four Seasons, Hilton, Aman, and St. Regis, Rocco shares how his global experiences shaped his leadership philosophy and inspired him to launch hospitality-focused summits and challenge traditional approaches to industry education.

    In This Episode, You'll Learn About:

    • How working across different countries and cultures shapes better hospitality leaders and strengthens people-management skills.
    • Why hospitality education needs to evolve to attract younger generations through shorter, more practical training programs.
    • What is driving the growth of branded residences in Mexico and what developers and investors need to understand about these business models.
    • Why Mexico presents significant opportunities for luxury hospitality development and investment.
    • How hotels can build financial resilience and prepare for economic uncertainty without relying primarily on workforce reductions.


    Watch the FULL EPISODE on YouTube: https://youtu.be/OYtV98L5C18

    Links:
    Rocco on LinkedIn: https://mx.linkedin.com/in/roccobova
    Summit Latinoamericano Branded Residences: https://sumexhosp.com/

    For full show notes head to: https://themodernhotelier.com/episode/343

    Follow on LinkedIn: https://www.linkedin.com/company/the-..

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.
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    39 Min.
  • #342: Hotel Financing in 2026: Why Waiting for Lower Rates Could Cost You Millions | with Ryan Bosch

    #342: Hotel Financing in 2026: Why Waiting for Lower Rates Could Cost You Millions | with Ryan Bosch
    Oct 20 2026

    How do hotel financing decisions impact profitability, deal viability, and investment opportunities?

    In this episode, hosts Steve Carran and David Millili sit down with Ryan Bosch, Principal at Arriba Capital, to explore the financial realities shaping today’s hospitality industry.

    Ryan shares his unconventional journey from building a multimillion-dollar professional paintball business to becoming a hotel capital markets advisor. He explains how lenders evaluate hotel financial statements, why refinancing based on predictions of lower interest rates can be risky, and how branded and independent hotels compare when it comes to financing and profitability.

    In this episode, you’ll learn about:

    • How lenders evaluate hotel P&Ls, NOI, insurance, taxes, and capital expenditures
    • Branded vs. independent hotels: financing, fees, and flexibility
    • Why office-to-hotel conversions are creating new investment opportunities
    • The common reasons hotel deals fail and how to build a stronger business plan
    • What investors need before pursuing hotel financing

    Watch the FULL EPISODE on YouTube: https://youtu.be/0jZdlGMqB_Q

    Links:
    Ryan on LinkedIn: https://www.linkedin.com/in/ryan-bosch-0b42308
    Arriba Capital: https://www.arribacapital.com/

    For full show notes head to: https://themodernhotelier.com/episode/342

    Follow on LinkedIn: https://www.linkedin.com/company/the-..

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.
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    29 Min.
  • #341: 4 vs 5-Star Service, AI's Timeline, and Scaling Unique Hotel Brands | Hospitality Roundtable

    #341: 4 vs 5-Star Service, AI's Timeline, and Scaling Unique Hotel Brands | Hospitality Roundtable
    Oct 15 2026
    What does the future of hospitality look like as hotels balance rising costs, evolving guest expectations, and the rapid growth of AI?In this special roundtable episode of The Modern Hotelier, Steve Carran and David Millili welcome four hospitality leaders to The Gallery at The Betsy Hotel in Miami Beach for an in-depth conversation about the challenges and opportunities shaping the industry.Joining the discussion are Stuart Greif, Chief Strategy & Innovation Officer at Forbes Travel Guide; Luis Segredo, co-founder of Data Travel, LLC and developer of Hapi; Amber Asher, former CEO of Standard Hotels and Bunkhouse Hotels; and Josh Johnston, CEO and founder of TrayAway.Together, they explore how technology and artificial intelligence can streamline hotel operations, connect fragmented systems, improve decision-making, and create new revenue opportunities without sacrificing the human connection that defines exceptional hospitality.The conversation also examines the growing pressure on hotel profitability, the challenge of maintaining consistent four- and five-star service standards, and how independent hotels can preserve their unique identities while competing in an increasingly technology-driven market. From AI-powered personalization and operational automation to staff development, company culture, and the importance of trusted guest data, the panel shares practical insights into what it takes to build a sustainable future for hospitality.In this episode, you'll discover:How AI can simplify hotel operations while empowering frontline teams to deliver better guest experiencesWhy trusted, connected data is essential for effective hotel technology and AI adoptionThe challenges of balancing profitability, labor costs, and luxury service standardsHow independent and lifestyle hotels can differentiate themselves through creativity, culture, and authentic guest experiencesHow to embrace meaningful innovation without overcomplicating the experience for hotel staff or guestsAs the hospitality industry evolves, one message remains clear: technology should not replace hospitality. It should give people more time, better tools, and greater opportunities to make every guest experience memorable.Watch the FULL EPISODE on YouTube: https://youtu.be/BB9XxYjLusYThis episode is sponsored by Hapi & TrayAway: Hapi: https://www.stayhapi.com/TrayAway: https://trayaway.com/Links:Amber Asher Amber on LinkedIn: https://www.linkedin.com/in/amber-asher-6b388a5/?isSelfProfile=false Stuart GreifStuart on LinkedIn: https://www.linkedin.com/in/stuartwgreifForbes Travel Guide: https://www.forbestravelguide.com/Luis SegredoLuis on LinkedIn: https://www.linkedin.com/in/luissegredoHapi: https://www.stayhapi.com/Josh JohnstonJosh on LinkedIn: https://www.linkedin.com/in/josh-johnston-261a8342/?isSelfProfile=falseTrayAway: https://trayaway.com/For full show notes head to: https://themodernhotelier.com/episode/341Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
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    1 Std. und 1 Min.
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