How do we prepare students for an AI-enabled workforce?

In this episode we sit down with Dr. Jochen Reiser, President and CEO of UTMB Health System, to explore how artificial intelligence can be integrated into academic medicine and health systems without losing the human touch.

From leveraging large language models as a fabric for institutional efficiency to introducing empathy apps, building cognitive resilience, and fostering workforce AI literacy, Dr. Reiser shares how UTMB is positioning itself as a frontrunner in clinical AI adoption while prioritizing human-to-human connection.

Connect with Dr. Reiser on LinkedIn at https://www.linkedin.com/in/jochen-reiser-m-d-ph-d-758aa35/

Learn more about UTMB Health: https://www.utmb.edu/

Chapter Timestamps:

00:00 Preview Clip & Introduction

00:58 Introduction & Dr. Reiser's Background

02:13 Overview of UTMB's Mission & Health System

03:31 AI in Healthcare & The Cognitive Revolution

05:26 Balancing AI with Human Empathy & Intelligence

08:33 Cultivating Empathy & Kindness in the Workplace

10:58 The Brain Economy: Investing in Brain Health

12:30 Using AI to Strengthen Cognition Instead of Weakening It

14:40 Defining Cognitive Resilience in Healthcare

17:13 How Academic Institutions Must Prepare the Future Workforce

19:22 Keeping Pace with Rapid AI Tool Advancements

23:36 Re-centering Human-to-Human Connection in Medicine

26:27 Advice for Healthcare Leaders: Hesitation is Failure

28:46 Blue Zones, Nutrition, and Elevating Workforce Wellness

29:48 UTMB's Vision for the Next Three Years & Closing Remarks

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The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Responsible AI extends beyond cybersecurity and governance. It includes protecting the mental wellbeing of the people who use it every day.

We connected with Dr. Monique Mendoza, founder and CEO of MM Psychology and Solutions, Inc. to explore where mental health, workplace safety, and AI intersect. Drawing on 14 years of clinical practice and 12 years in threat assessment, Dr. Mendoza unpacks the blind spots leaders face as AI becomes a first stop for employees and patients navigating distress.

From embedded bias in AI-generated responses to the risks of AI replacing real relationships, she offers a grounded framework for building trust, transparency, and governance into AI adoption.

Connect with Dr. Monique Mendoza on LinkedIn https://www.linkedin.com/in/itsdrmonique/

MM Psychology and Solutions, Inc. https://www.mmpsychsolutions.com/

YouTube Channel: Workplace Safety w/Dr. Monique https://www.youtube.com/@WorkplaceSafetyDrMonique

Free download: Healthcare Threat Intelligence Brief https://mailchi.mp/c270e2bcf49c/tamhealthcare

Chapter Timestamps

00:00 Preview Clip

01:03 Welcome & Dr. Mendoza's Background

02:11 From Clinical Psychology to Building Safety Cultures

03:44 AI's Rapid Rise: What Leaders Don't Yet Realize

05:30 Embedded Bias: What AI Misses When Interpreting Distress

08:14 Can AI Make Clinicians More Effective, Not Replace Them?

09:53 AI as an Access Point for Patients and Care Teams

10:39 Is AI Replacing Mental Health Professionals? Market Perceptions

12:13 AI as a Proxy for Social Connection

14:43 The Danger of Substituting AI for Real Relationships

17:16 Who's Driving AI Adoption Across Organizations

19:20 AI Governance: Non-Negotiable Guardrails

21:51 Keeping AI Tools Simple, Clear, and Trusted

23:19 Transparency, Privacy, and Ethical AI Use

24:57 Guiding Teams Through Uncertainty

27:20 What's Next: Dr. Mendoza's AI 360 Training

28:20 Closing Remarks

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the premiere digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

What does healthcare need to function like a well-oiled machine?

Smarter care coordination.

We connected with David Stone, CEO and Co-Founder of TransformativeMed, to discuss why care coordination remains one of healthcare's most important challenges and how agentic AI technologies can help teams work together more effectively.

Behind every patient discharge and treatment plan are dozens of clinicians, nurses, case managers, therapists, social workers, support staff, and now AI agents working together to move care forward.

From autonomous discharge planning to risk stratification and AI governance, this conversation offers a practical look at how health systems can deploy low-risk, high-impact AI tools that support clinicians without compromising patient safety.

Connect with David Stone on LinkedIn at https://www.linkedin.com/in/david-stone-927ab27

Learn more about TransformativeMed at https://www.transformativemed.com

Chapter Timestamps

00:00 Preview Clip

01:07 Introduction & David Stone's Background

03:21 The EHR Era: Digitization vs. Human-Centered Workflows

05:22 Coordination: Healthcare's Unsolved Problem

06:54 Why Agentic AI Belongs in Discharge Planning

09:42 Defining Agentic AI for Hospital Administrators

12:05 Multi-Agent Architecture vs. Single AI Silos

14:30 Risk Stratification, AI Governance, & Building Trust

18:24 Symbiosis Over Substitution: Supporting the Workforce

22:01 Build vs. Buy vs. Wait: Strategic Advice for Executives

24:38 The New Inflection Point in Health IT Innovation

29:24 Hybrid Workflows & Closing Remarks

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach