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15 Growth Tips for Founder-Run Businesses

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Thanks to our producer, Josh at JCALdigital.org

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Change doesn’t fail because of the plan — it fails because of how people are led through it.

In this episode, Simon explores why leading change isn’t just about managing logistics — it’s about leading emotions, expectations, and resistance with purpose and clarity.

You’ll learn:

• Why “evolution or revolution” isn’t just a clever phrase — it’s a choice every organisation must make
• The difference between change management and change leadership (and why the latter matters most)
• What makes the “valley of despair” so dangerous — and how to help your team move through it
• 10 straight-talking tips to lead people through discomfort, resistance, and real transformation
• Why honesty, visibility, and relentless communication are your most powerful change tools

Whether you’re facing a major transformation or trying to embed small but meaningful shifts, this episode will challenge your mindset and sharpen your approach to leading change that sticks.

0:00 - Introduction and Monthly Resources

9:31 - Embracing Change as a Leader

16:47 - Leadership vs. Management in Change

22:31 - Leading Yourself Through Change First

27:55 - Ten Tips for Successful Change Leadership

35:49 - Effective Change Communication Strategies

Resources mentioned:

• 10 Mistakes Leaders make during Change (infographic)
• Leading Change (eBook)
• Lead through Change with Confidence (leaders guide)
• Why Most Change Fails...And What Great Leaders Do Differently (blog)

******************************************************
Visit our website The Real Learning Experience

Thanks to our producer, Josh at JCALdigital.org

Text us your thoughts or questions

Unresolved conflict isn’t just uncomfortable - it’s corrosive. It impacts trust, performance, and team culture more than most leaders realise.

In this episode, Simon explores why managers can’t afford to act as mere conduits for problems, waiting until issues spiral out of control or outsourcing them as a “quick fix.” Instead, he walks through a practical, step-by-step approach to tackling conflict early, setting boundaries, and building team accountability.

You’ll learn:

• Why unresolved conflict multiplies its impact across every relationship in a team
• The two biggest mistakes organisations make when dealing with conflict
• A five-phase process every leader can use to manage disputes effectively
• Practical tips to turn uncomfortable conversations into constructive outcomes

It’s a straight-talking, practical episode for leaders who want to create stronger, healthier team cultures by leaning into conflict instead of avoiding it.

Summary of Episode:
0:00 - Introduction to Mediation for Managers
4:45 - Common Mistakes in Handling Conflict
10:12 - Why Unresolved Conflict Is Corrosive
13:24 - Real-World Conflict Examples
20:26 - Five Steps to Effective Conflict Resolution
27:04 - Nine Practical Tips for Facilitation
35:54 - Final Thoughts and Resources

Links and resources mentioned in the show

Leaders Guide to Mediation - 5 Phases of Conflict

The Managers Mediation Conversation Map

Do You need a Mediator?

7 Mistakes Leaders Make When Handling Conflict

Plenty in 20: When Managers Need to Mediate

The Culture Nerds Monthly Newsletter:

Authentic Leadership

******************************************************
Visit our website The Real Learning Experience

Thanks to our producer, Josh at JCALdigital.org