In this episode of The Brief, Denise and Logan revisit the May/June 2024 issue of the Multi Housing Advocate, “Facing Fraud.” They examine how rental application fraud has evolved from fabricated pay stubs and synthetic identities to organized template farms and increasingly sophisticated digital schemes. The conversation looks at the vulnerabilities created by online leasing, the operational and financial consequences when fraud is discovered after move-in, and how clear criteria, source verification, specialized review, and layered screening can help protect the integrity of the rental process.

This episode includes a remembrance of Tony Karels, a longtime MHA instructor and contributor whose knowledge, generosity, and humor made a lasting impact on Minnesota’s rental housing community. 🕵️ Explore Facing Fraud: mmha.com/Advocate 🔎 Search MHA’s Buyer’s Guide: mmha.com/Buyers-Guide 📊 Read Snappt’s 2026 Multifamily Fraud Report: snappt.com 📈 Review TransUnion’s 2026 rental fraud analysis: transunion.com

🏦 Thank you to our Founding Sponsor – Citizens State Bank: csbnet.net

In this episode of The Brief, Aubrey Albrecht sits down with Jennifer Spadine, owner of Guardian Property Management and Guardian Property Maintenance, past MHA board chair, longtime instructor, and active member of the MHA community. Their conversation covers Jennifer’s path into property management, the transition to business ownership, lessons learned through growth, and the role property managers play in creating stable, well-maintained housing. They also talk about why involvement in MHA matters, how relationships shape careers, and what it means to build a legacy through steady service, leadership, and showing up for the industry over time.

🤝 Learn more about MHA events and networking opportunities: mmha.com/Events 📚 Explore MHA education and training: mmha.com/Education 🏢 Learn more about Guardian Property Management: guardianprop.com

🏦 Thank you to our Founding Sponsor – Citizens State Bank: csbnet.net

Dashboards can tell you what happened, but not always why. In this episode, we unpack “Metrics That Matter,” the latest issue of the Advocate, and examine how housing leaders can look beyond physical occupancy, NOI, satisfaction scores, and other surface-level results. Learn how leading indicators can expose operational friction sooner and why resident experience, workforce capacity, economic conditions, and daily decisions all belong in the performance conversation. 📖 Read “Metrics That Matter”: mmha.com/Advocate 📊 Purchase MHA’s Survey Bundle: mmha.com/Survey-Bundle 📈 Learn about participating in the Operating Expense Survey: mmha.com/Operating-Expense-Survey 💼 Learn about the Compensation and Benefits Survey: mmha.com/Compensation-and-Benefits-Survey

🏦 Thank you to our Founding Sponsor – Citizens State Bank: csbnet.net