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  • Ask Me Anything Webinar: Overflow Questions for Medical
    Dec 22 2025

    There were so many great questions we didn't have time to get to during our Ask Me Anything Webinar, so today Meredith asks EMD Protocol Experts Gary Galasso and Darren Judd to answer a few more of your burning questions.


    References:

    Scene Safety In An Opioid Epidemic by Mike McEvoy


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    31 Min.
  • How to Manage Workflows for High-Acuity Events in Medical and Police
    Dec 1 2025

    Meridith brings on Darren Judd and Mark Von Behren to discuss the dos and don'ts of managing workflows between medical and police protocols during high-acuity events.

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    37 Min.
  • How to Have a Successful QPR Implementation
    Nov 10 2025

    Meridith invites Leslie Janzen and Robin Chamberlain on the show to give a look at what happens during a QPR implementation, tips and tricks to help make it smooth, and pitfalls to avoid getting it off track.

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    33 Min.
  • All About Emergency Dispatch Worldwide
    Oct 27 2025

    Ross Rutschman gives insight into how Priority Dispatch operates worldwide, how various agencies across the world implement the IAED's protocols, and the challenges he sees everywhere.

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    32 Min.
  • What is a Compass Event?
    Oct 6 2025

    Have you been hearing about Priority Dispatch's regional Compass Events? Here's a look at what they are and how they work from the perspective of the experts who put them on and the attendees who go to them.

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    21 Min.
  • All About the Protocol 41: Caller in Crisis User Experience
    Sep 15 2025

    Meridith invited Brandon Miller and John Ferraro to talk about their agencies' experience with Protocol 41: Caller in Crisis after having implemented it last year. Built to give Emergency Dispatchers and calltakers tools to better manage extreme mental and behavioral health calls, P-41 is giving dispatchers all over the US tools and language to help suicidal callers through their lowest moments.

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    24 Min.
  • What is True to Q?
    Aug 25 2025

    Bryon Shultz joins Meridith to discuss the True to Q Facebook Group and the efforts his team makes to help answer questions from users like you every day.

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    28 Min.
  • The Ins and Outs of Dispatch Life Support
    Aug 4 2025

    Meridith brings on Gary Galasso to discuss Dispatch Life Support, its history, its scope, and tips for doing it right.

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    29 Min.