Giving tough feedback is uncomfortable, especially when you care about the relationship. In this episode, you’ll learn a simple and practical way to deliver tough feedback that leads to change, not defensiveness.

We explore how to stay clear without being harsh, how to focus on behaviors instead of personality, and how to structure the conversation so it builds trust instead of tension.

You’ll walk away with concrete language you can use immediately, a clear framework to handle uncomfortable conversations, and a more confident way to speak up like a leader when the conversation feels difficult.

You did the work.
You have the numbers.
And yet, when you present results to leadership, the message doesn’t land.

Confused looks.
Questions that miss the point.
Silence where you expected clarity.

In this episode, we explore why communicating results upward is so challenging — and how to do it in a way leaders immediately understand. You’ll learn a simple structure that helps you move from information to meaning, and from updates to decisions.

If you want your work to be understood, valued, and acted on, this episode is for you.

What You’ll Learn

• Why leaders struggle with information but care deeply about meaning
• Common mistakes people make when presenting results upward
• Why starting with effort instead of outcomes kills clarity
• The 4 Cs framework for communicating results
• How to turn updates into decisions
• How to reduce confusion and increase impact in leadership conversations

Asking for feedback sounds like a good idea — until it’s time to actually do it.
Fear of judgment, insecurity, or hearing something uncomfortable often keeps us silent. And silence slows growth.

In this episode, we explore why asking for feedback feels so hard, the mistakes most people make when they try, and a simple three-question framework that helps you get honest, useful feedback without sounding insecure.

If you want to grow faster at work — without guessing — this episode will help you approach feedback with clarity and confidence.

What You’ll Learn

• Why avoiding feedback delays growth
• Common mistakes people make when asking for feedback
• How broad or apologetic questions kill honest answers
• A simple 3-question framework to invite useful feedback
• How to ask for feedback without sounding insecure
• Why closing the feedback loop builds trust

Few moments at work feel more uncomfortable than dealing with a colleague who’s clearly upset with you.
Short replies, colder tone, a passive-aggressive comment in a meeting — anger shows up in many ways, and most of us react by defending ourselves, shutting down, or avoiding the moment entirely.

In this episode, we explore a practical and emotionally intelligent way to respond when someone is frustrated with you: the L.A.R.A. method — Listen, Acknowledge, Respond, Ask for agreement.
This approach helps you lower the emotional temperature, bring clarity back into the conversation, and protect your boundaries without making the situation worse.

If conflict makes you uncomfortable or you tend to overreact under pressure, this episode will give you a calmer, more effective way to handle tense moments at work.

What You’ll Learn

• Why colleagues get angry (and why it’s rarely about you as a person)
• Real-life examples of unhelpful responses that escalate tension
• How to use the L.A.R.A. method to defuse difficult conversations
• How to acknowledge emotions without taking blame
• How to shift the conversation from conflict to collaboration
• The psychology behind anger and how to respond with clarity

Few things create more anxiety at work than vague feedback.
When your boss says, “Be more proactive,” or “We need stronger communication,” you’re left guessing what they actually want — and guessing is the most stressful and inefficient way to work.

In this episode, we explore why vague feedback happens so often, the mistakes most people make in responding to it, and a simple 4-step method to turn unclear comments into specific, actionable guidance.

If you’ve ever walked out of a meeting thinking, “Okay… but what does that even mean?”, this episode is for you.

What You’ll Learn

• Why managers often think they’re being clear
• Real-life examples of common reactions that make feedback worse
• The 4-step method to transform vague feedback into clarity
• The key question that unlocks your manager’s expectations
• How to remove emotional friction from feedback conversations
• How clarity accelerates your professional growth

Saying “no” at work shouldn’t feel risky — but for many of us, it does.
We fear looking unhelpful, difficult, or less committed… and as a result, we say “yes” to things we absolutely shouldn’t.

In this episode, you’ll learn how to say “no” in a way that protects your time and strengthens trust.
We explore the mistakes most people make when refusing a request, and a simple framework — the “No, but Value” method — that lets you decline work respectfully and confidently.

If you struggle to set boundaries or feel overwhelmed by requests, this episode will change the way you communicate.

What You’ll Learn

• Why saying “yes” too often damages your credibility
• Real-life examples of common mistakes when saying “no”
• The 4-step “No, but Value” method
• How to decline requests without hurting relationships
• How boundaries make you look more, not less, reliable

Misunderstandings at work happen all the time, but the real damage comes when they stay unresolved.
In this episode, we explore why misunderstandings happen, what most people do wrong when they try to fix them, and a simple four-step method to reset expectations calmly and clearly.

You’ll learn how to respond without sounding defensive, how to realign quickly, and how to rebuild trust after a confusing moment.
If you’ve ever walked out of a meeting thinking, “How did I suddenly become the problem?”, this episode is for you.

What You’ll Learn

• Why misunderstandings escalate so easily
• Real-life examples of what people typically say (and why it makes things worse)
• A simple 4-step method to reset expectations
• The one sentence that instantly lowers tension
• How to communicate facts without defensiveness
• How clarity rebuilds trust

A quick introduction to Talks That Work: why the podcast exists, how it helps you communicate better at work, and what you can expect from every episode.