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Strategy with Jason

Strategy with Jason

Von: Jason Harris
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  • Post-Sale Is Where Loyalty Is Won or Lost | Driven Loyalty Podcast ft. Joe Webb

    Post-Sale Is Where Loyalty Is Won or Lost | Driven Loyalty Podcast ft. Joe Webb
    Jan 12 2026
    What really happens after the sale determines whether a customer becomes loyal—or disappears forever. In this episode of the Driven Loyalty Podcast, Jason Harris sits down with Joe Webb to unpack one of the biggest loyalty killers in automotive retail: poor post-sale engagement. This isn’t about CRM checkboxes or automated follow-ups. It’s about intentional communication, real human connection, and building processes that empower your team to do the right thing—every time. If you’re tired of spending more on marketing just to replace customers you already earned, this conversation will challenge how you think about post-sale strategy—and show you what actually moves the needle. ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj 📌 If this episode resonates, share it with a manager, GM, or team member who needs to hear it. 🔔 Subscribe for more conversations focused on loyalty, customer experience, and sustainable dealership growth.
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    45 Min.
  • Most Dealerships Think They Have a Process (But Don’t) | Shift Into Profit ft Gavin Janis

    Most Dealerships Think They Have a Process (But Don’t) | Shift Into Profit ft Gavin Janis
    Jan 9 2026
    Most dealerships think they have a process. Very few can actually prove it’s being followed. In this episode of Shift Into Profit, Jason Harris sits down with Gavin Janis Siro.ai to break down one of the biggest blind spots in automotive retail: confusing checklists with real process management. Dealers spend massive time and money getting customers into the showroom—but once the conversation starts, performance is often measured with nothing more than gut feel, assumptions, or outdated check-the-box reviews. If you manage sales, F&I, or dealership operations—and you care about consistency, compliance, customer experience, and profit—this episode will challenge how you think about process. 🟡 For more on Siro, visit: https://www.siro.ai/ 👉 Subscribe for more episodes breaking down People, Process, and Technology in automotive retail
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    28 Min.
  • This Isn’t a Trend — It’s a Mandate for Dealers | Strategy with Jason ft. Adam Bruttell

    This Isn’t a Trend — It’s a Mandate for Dealers | Strategy with Jason ft. Adam Bruttell
    Jan 8 2026
    The dealership world is changing fast — and most dealers aren’t ready. In this episode of the Strategy with Jason Podcast, Jason Harris sits down with Adam Bruttell from Netsol to break down what’s really happening inside modern dealerships and why the traditional car-buying experience is breaking down. Today’s customer shops online first. In fact, 90% of the buying journey happens before they ever walk into the dealership — yet many stores still act like the customer is starting from zero when they arrive. That disconnect is costing dealers deals, trust, and long-term profitability. The future dealership will look very different in the next five years — and the dealers who adapt now will be the ones who win. 📍 Catch Adam and Netsol at NADA — Booth 7213, North Hall 🌐 For more on Netsol, vist: https://netsoltech.com/ 🔔 Don’t forget to like, subscribe, and share this episode with someone who needs to hear it.
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    41 Min.
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