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  • E08 - Deem President, David Grace, on the Future and Promise of Online Booking Tool Etta
    Feb 22 2022

    President of Deem, David Grace, sits down with Roger Hale to talk everything from Etta modernization and innovation, industry disruptors and venture capitalists, to artificial intelligence and, you guessed it, NDC. Where is Deem headed with Etta and what's at the heart of its strategy? Listen now to learn more. 

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    33 Min.
  • E07 - The Evolution of Delta Air Lines with Bob Somers, SVP of Global Sales at Delta
    Nov 12 2021

    In this episode, Roger sits down with Bob Somers, Senior Vice President at Delta Air Lines, to discuss Delta’s distribution strategy, sustainability commitment, COVID-related policy changes, technology innovation, and more!

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    44 Min.
  • E06 - United Airlines and Travel Today with Doreen Burse, Senior Vice President of Worldwide Sales at United Airlines
    Oct 22 2021

    In this episode, Roger Hale sits down with United Airlines SVP of Worldwide Sales, Doreen Burse, to discuss everything from vaccine mandates and masks to change fee eliminations and what's ahead for business travel in a post-Covid environment. Listen now to get the full scoop!

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    28 Min.
  • E05 - The COVID-19 Travel Crisis: How United Airlines Aims to Survive the Pandemic and Thrive During Recovery
    Jun 29 2020

    In what are truly unprecedented times for the travel industry, how companies navigate the COVID-19 crisis will directly influence their future success. It is a defining moment for airlines: survive, thrive, or expire. How does United Airlines aim to not only survive this pandemic but continue working toward their goal of becoming the best airline on the planet? Roger Hale sat down with Jake Cefolia, Senior Vice President of Worldwide Sales at United, to get the inside scoop. Listen now. 

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    39 Min.
  • E04 - The Online Booking Tool That “Gets” You: How GetThere Plans to Become the Netflix of OBTs
    Apr 16 2020

    In the third and final podcast of our three-part online booking tool (OBT) series, Roger sits down with Andy Finkelstein, Senior Vice President of Global Accounts and Corporate Solutions at Sabre, and Chris Rosa, Director of Corporate Solutions at Sabre to chat about GetThere and its roadmap for 2020 and beyond. From reinvigoration of corporate solutions and expense platform integrations to innovative new technologies and strengthening client partnerships, take a listen to learn more about the exciting developments underway at GetThere.

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    41 Min.
  • E03 - The OBT Giant: SAP Concur
    Mar 10 2020

    In the second installment of our three-part series discussing the top online booking tools in the market, Roger sits down with Mike Koetting, Chief Product Strategy Officer at SAP Concur. Since being acquired by SAP in 2019, what successes and challenges has SAP Concur faced? And how exactly does SAP Concur feels about up-and-coming VC ventures into the travel technological space? Hint: they’re not too worried. Listen to episode 3 of Roger That! now for that and much more.

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    36 Min.
  • E02 - From Partner to Owner: Inside the Enterprise/Deem Acquisition
    Jan 7 2020

    Travel technology provider Deem first partnered with global rental car provider Enterprise
    in 2011, and in 2016, Enterprise took a minority stake in the travel platform. In the first
    quarter of 2019, Enterprise officially acquired Deem, taking their relationship and partnership to a whole new level.

    In this episode, we address the following questions (and more) with John Rizzo,
    Deem CEO:

    • What is Deem, and what is its role in the travel ecosystem?
    • What was the reasoning behind the acquisition?
    • How will Enterprise impact the future of Deem?
    • What impact is the acquisition likely to have on the travel industry as a whole?
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    43 Min.
  • E01 - Look Who Just Walked in the Door; Inside Southwest's Decision to Join the GDS Party
    Sep 26 2019

    Starting in 2020, Southwest Airlines at long last will provide content and full booking capabilities in the global distribution system. What does this mean for the travel industry?

    In this episode, we discuss:
    »The GDS and the role it plays in air travel
    »Southwest’s decision to enable GDS bookings
    »The impact this is likely to have on the travel industry as a whole
    »How travelers and travel program managers can prepare for what lies ahead

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    42 Min.