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Retail War Games

Retail War Games

Von: Jeremy Brockbank
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Retail War Games, hosted by Jeremy Brockbank, explores essential strategies and insights from the retail industry. The podcast features discussions with leading CEOs and influencers, offering practical advice and experiences for retail brands, buyers, and entrepreneurs. It's a resource for anyone looking to understand and succeed in the business of retail. For advertising opportunities, please email jeremy.brockbank@retailcollective.org To learn more about Volcanic Retail visit info.volcanicretail.io Sponsored by: Baker Tilly, Volcanic Retail2024 Management & Leadership Ökonomie
  • Perpetual Reinvention: Inside Nu Skin's Journey to the $10 Trillion Wellness Economy
    Jul 17 2026

    Recorded live at the Retail Collective Summit, this episode features Ryan Napierski, CEO of Nu Skin, as he outlines his 30-year journey from working in the call center to steering a global corporate empire spanning 50 countries. Ryan delivers an unvarnished masterclass in corporate survival, detailing how a sudden industry-wide ban in China forced the company to completely shift its direct-selling model toward technology investments and integrated brand building. He also shares how a near-fatal backcountry snowboarding accident shattered three vertebrae in his neck and profoundly redefined his leadership lens.

    The discussion maps out his framework for navigating the rapidly growing $6.8 trillion global wellness economy. Ryan breaks down "Unit Economics 2.0," explaining how AI-driven ad spend is causing a massive inflation in customer acquisition costs (CAC) for direct-to-consumer (DTC) brands. He pulls back the curtain on Nu Skin's strategic $275 million exit of the platform Mavely, proving why nano-influencers with sub-1,000 followers deliver vastly higher conversion rates than expensive macro-influencers. Finally, Ryan addresses the challenge of managing channel conflict as a legacy MLM entity scales into a highly integrated, modern omnichannel strategy.

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    27 Min.
  • The Magic of PR: Danielle Sabrina on Weaponizing Media and Unorthodox Consumer Engagement
    Jul 15 2026

    Recorded live on the podcast, this episode features Danielle Sabrina, founder of Society 22 PR, outlining her journey from a teenage mother and high school dropout to a corporate trader and agency founder. Danielle delivers an unvarnished lesson in resilience, detailing how hit rock bottom forced her to rebuild her career after a severe corporate burnout and bankruptcy. She reveals the organic origins of her firm, which began after she launched a viral media campaign from a basic phone blog that eventually led to presenting an anti-bullying law to the Supreme Court.

    The conversation maps out her framework for advanced brand building, urging founders to elevate their public narratives rather than chasing entry-level press features. Danielle breaks down why brands must transition from standard product marketing into unorthodox consumer experiences, emphasizing that removing friction points is the only way to insulate and protect your core cult following in a tense economic market.

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    28 Min.
  • The Flywheel Legacy: Crystal Maggelet on Navigating Bankruptcy, Warren Buffett, and Scaling Maverick
    Jul 13 2026

    Recorded live at the Retail Collective Summit, this keynote features Crystal Maggelet outlining her journey from a childhood trailer in Willard, Utah, to managing a multi-billion dollar diversified retail empire. Crystal delivers a masterclass in corporate survival, detailing her sudden appointment as CEO of FJM just three weeks into a massive, free-fall bankruptcy in 2008. She breaks down the strict operational discipline and strategic restructurings required to fully repay the company's massive obligations and successfully exit the crisis.

    The discussion maps out her subsequent focus on expanding Maverick, transforming it from a traditional fuel station into an experiential quick-service restaurant (QSR) powerhouse. She details how organic cash flow fueled their aggressive multi-state growth, culminating in the massive acquisition and total rebranding of 400 Kum & Go locations. Managing a diverse corporate portfolio spanning energy refineries, banking, hotels, and med spas, Crystal delivers the ultimate blueprint on decentralized executive leadership, corporate board structuring, and building a legacy rooted in employee profit-sharing and social impact.

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    36 Min.
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