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  • Episode 19. Contract Red Flags for Sales Representatives
    Apr 15 2025

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    Navigating Contract Pitfalls: Non-Negotiables, Non-Competes, and Commission Structures

    In this episode, the hosts discuss the crucial aspects of written contracts, focusing on three major red flags: non-negotiable contracts, overly restrictive non-compete agreements, and complex commission structures. They emphasize the importance of legal advice and clear understanding before signing any contract. The episode also highlights how to identify and navigate these red flags to protect one's career and ensure a fair and successful partnership.

    • 00:45 Introduction and Recap
    • 01:34 Understanding Non-Negotiable Contracts
    • 04:00 Navigating Non-Compete Agreements
    • 08:25 Decoding Complex Commission Structures
    • 11:25 Conclusion and Next Steps

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    13 Min.
  • Episode 18. Navigating Verbal Agreements in Sales
    Apr 8 2025

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    Navigating Verbal Agreements in Sales: Risks and Precautions

    In this episode of Deep Dive, the hosts discuss the importance and risks associated with verbal agreements in the sales world, particularly between representatives and principals. They explore three common scenarios where such agreements might occur—the 'hot lead dilemma,' the 'power meeting temptation,' and involving activities like rep training and product launches before a formal contract is signed. Key points include the importance of documenting agreed terms, understanding the risks of unwritten agreements, and ensuring clear communication to prevent conflicts. The episode emphasizes that while verbal agreements can be necessary, written contracts should always be the goal for protecting interests and fostering strong business relationships.

    • 00:45 Introduction to Verbal Agreements
    • 01:45 The Hot Lead Dilemma
    • 03:06 The Power Meeting Temptation
    • 04:32 The Importance of Written Documentation
    • 06:03 Conclusion and Teaser for Next Episode

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    6 Min.
  • Episode 17. Mastering Contracts for Manufacturers' Representatives
    Apr 1 2025

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    Mastering Contracts as a Manufacturer's Rep: Essential Tips and Clauses.

    In this episode, we delve into the crucial role of contracts in the manufacturer's rep world. After making an excellent first impression and securing a partnership, understanding and negotiating contracts becomes vital. We discuss the importance of having a clear, detailed contract to protect both the rep and the principal. Key topics include commission structures, territory rights, termination clauses, and the significance of having a custom contract drafted by a lawyer. We also explore contract hygiene—staying organized and regularly reviewing agreements. Stay tuned for the next episode where we tackle verbal agreements and their safe execution.

    00:35 Introduction and Recap

    00:52 The Importance of Contracts

    02:34 Key Contract Clauses

    05:11 Contract Hygiene

    05:49 Conclusion and Next Steps

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    7 Min.
  • Episode 16. Securing Your First Principals
    Mar 25 2025

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    Landing Your First Principal: A REP Model Deep Dive

    This episode explores the process of landing your first principal as a new REP, including expert advice from Sid Ragona and David Westdorp, as well as LinkedIn tips from HubSpot. The discussion covers key steps such as pre-contact preparation, enhancing your online presence, and the importance of a good first impression. Practical strategies for building credibility, engaging in meaningful first meetings, and crafting effective follow-up emails are also discussed. The episode concludes by previewing the next deep dive, which will tackle the complexities of agency agreements and contracts.

    https://davidwestdorp.com/
    https://www.hubspot.com/
    https://www.linkedin.com/

    • 00:45 Introduction and Overview
    • 01:58 Building Your Online Presence
    • 04:39 Prepping for the First Meeting
    • 07:07 Mastering the Follow-Up
    • 08:26 Looking Ahead: Contracts and Agreements

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    9 Min.
  • Episode 15. The Manufacturers Rep Advantage
    Mar 18 2025

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    The Rep Model: Uncovering Value from the Principal's Perspective

    In this episode of Deep Dive, the focus shifts to the value of the representative model from the principal's perspective. The discussion covers why companies opt for reps instead of building internal sales teams, highlighting key benefits such as cost savings, leveraging existing networks, local expertise, reduced ramp-up time, and the rep's alignment with sales success. The conversation also explores the rep's deeper relationships with customers, enhancing stability and trust. A trend towards blended sales forces and specialization is noted, with technology playing a pivotal role in the evolving landscape. The episode underscores the importance of effectively communicating the rep model's value to principals, setting the stage for the next episode on crafting compelling pitches.

    • 00:45 Introduction to the Deep Dive Series
    • 01:00 Exploring the Value of the Rep Model
    • 01:30 Cost Savings and Hidden Benefits
    • 02:46 Leveraging Existing Networks
    • 04:11 Local Expertise and Market Knowledge
    • 04:52 Reduced Ramp-Up Time and Motivation
    • 05:33 Recap and the Next Challenge
    • 06:33 Customer Benefits of the Rep Model
    • 08:26 The Evolving Role of Reps
    • 10:04 The Impact of Technology on Reps
    • 11:18 Conclusion and Future Topics

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    12 Min.
  • Episode 14. Essential Guide: Business Model Canvas vs. Full Business Plan
    Mar 11 2025

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    The Essential Guide: Business Model Canvas vs. Full Business Plan

    In this episode, we explore the importance of planning for starting a representative (rep) business. We discuss whether a 20-page formal business plan is necessary, or if a Business Model Canvas (BMC) can be a viable alternative. Featuring insights from SCORE mentors Tamara MacDuff and Scott Ladin, and resources from the Manufacturer's Agents National Association (MANA), we break down the pros and cons of both planning tools. Key points include understanding your target market, financials, and the importance of choosing the right business partners. Tune in to learn how to decide which planning method is right for you, and stay tuned for our next deep dive on the benefits of the rep model for principals.

    https://www.score.org/
    https://www.manaonline.org/

    • 00:45 Introduction: The Importance of Planning
    • 00:56 Debating the Need for a Formal Business Plan
    • 02:00 Exploring the Business Model Canvas (BMC)
    • 03:32 BMC vs. Formal Business Plan: Financial Considerations
    • 04:19 When to Use a Formal Business Plan
    • 04:59 Choosing the Right Principles for Your Business
    • 06:39 Conclusion: Next Steps and Future Topics



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    7 Min.
  • Episode 13. Maximizing Your Rep Journey with MANA
    Mar 4 2025

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    Maximizing Your Rep Journey with MANA: Tools, Resources, and Strategies

    In this episode, we delve into the invaluable resources available for reps through MANA, the Manufacturers' Agents National Association. We cover key players in the support system, including seasoned reps, SCORE mentors, and the critical addition of a trade association like MANA. Discover the wealth of knowledge, connections, and tools MANA offers, such as guides, contract templates, and the RepFinder and LineFinder services. Learn about their non-profit mission focused on genuine support and professional growth. We also preview our next deep dive into business planning strategies.

    https://www.manaonline.org/
    https://www.score.org/

    • 00:45 Introduction to Your Rep Journey
    • 00:59 Key Players in Your Support System
    • 01:33 The Secret Ingredient: Trade Associations
    • 01:47 Introducing MANA: The Ultimate Resource
    • 02:46 Why Every Rep Should Check Out MANA
    • 02:57 MANA's Rep Library and Resources
    • 04:22 Connecting Reps and Manufacturers: RepFinder and Line Finder
    • 05:22 MANA's Philosophy and Community
    • 06:33 Real Testimonials from Successful Reps
    • 07:25 Key Takeaways and Final Thoughts
    • 09:33 Planning Your Rep Journey: Business Plan vs. Business Model Canvas
    • 10:20 Conclusion: Wrapping Up the Deep Dive into MANA

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    11 Min.
  • Episode 12. SCORE mentors & Building Your Rep Firm
    Feb 25 2025

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    The Essential Role of SCORE Mentors in Building a Successful Rep Firm

    In this episode, the hosts explore the importance of including SCORE mentors in the advisory teams of new representative firms. They discuss the invaluable, free business advice provided by SCORE, a nonprofit with over 10,000 volunteers nationwide, which has been active since 1964. The hosts highlight how SCORE helps new businesses in areas like financial planning, marketing, sales, operations, and hiring, contributing to the launch of over 31,000 new businesses and creating over 150,000 jobs in 2023 alone. They delve into the practical steps to find and work effectively with a SCORE mentor, emphasizing the confidentiality and strategic guidance they offer. The episode concludes with a preview of the next deep dive into the benefits of the Manufacturers' Agents National Association for rep firms.

    https://www.score.org/

    •00:45 Introduction to Building a Killer Advisory Team
    •01:21 Introducing SCORE Mentors
    •01:36 The Value of SCORE Mentors
    •03:03 How SCORE Mentors Work
    •05:41 Maximizing Your SCORE Mentorship
    •06:51 Conclusion and Next Steps

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    7 Min.