• Episode 45- Where Did the Money Go? Why Profit and Cash Aren’t the Same Thing
    Oct 15 2026
    Episode 45: Where Did the Money Go? Why Profit and Cash Aren't the Same ThingYour QuickBooks Profit & Loss report says you made money. So why doesn't your bank account agree?It's one of the most frustrating questions small business owners face. Your business looks profitable on paper, but you're still worrying about payroll, upcoming bills, or whether there's enough money to cover next month's expenses.The problem may not be your profitability. It may be your cash flow.In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis break down the difference between profit and cash flow, explain where your money actually goes, and show you which QuickBooks reports can help you find the answers.Why Profit and Cash Flow Aren't the Same ThingA profitable business can still experience a serious cash shortage.That's because your Profit & Loss statement measures income and expenses over a period of time, while your bank balance shows the cash available at a particular moment.Lee explains how several common business activities create differences between these numbers:Customers who have been invoiced but haven't paidEquipment purchases recorded as business assetsLoan principal repaymentsOwner draws and distributionsInventory purchases that tie up working capitalNoncash expenses such as depreciationYou'll also learn how cash-basis and accrual-basis accounting affect what appears on your financial reports—and why switching your Profit & Loss report to cash basis doesn't necessarily explain every dollar moving through your bank account.A Real-World Example: $20,000 Profit, but Only $5,000 in the BankErica and Lee walk through a fictional business, The New Tech Company, to demonstrate exactly how this happens.The business begins the month with $25,000 in cash and earns $100,000 in revenue. After recording $80,000 in expenses, it reports a $20,000 profit.But here's what actually happens to the cash:Cash ActivityAmountBeginning cash balance$25,000Customer payments received+$85,000Cash operating expenses paid-$78,000Equipment purchased-$10,000Loan principal repaid-$5,000Owner equity draw-$12,000Ending cash balance$5,000The business also has $15,000 in unpaid customer invoices, and its reported expenses include $2,000 in noncash depreciation.The takeaway: The $20,000 profit isn't necessarily wrong, and neither is the $5,000 bank balance. They're measuring different things.Understanding the difference is how you move from wondering where the money went to making informed financial decisions.What You'll Learn in This EpisodeProfit vs. cash flow: Why profitable businesses sometimes struggle to pay their bills.Cash vs. accrual accounting: How your QuickBooks reporting method affects the numbers you see.Accounts receivable: How slow invoicing and overdue customer payments create cash shortages.Inventory and business growth: Why getting busier can actually increase your need for cash.Accounts payable: How to anticipate upcoming bills and avoid unexpected cash shortfalls.Equipment, debt, and owner draws: Why significant cash payments don't always appear as expenses on your Profit & Loss.QuickBooks financial reports: How to use your Profit & Loss, comparative Balance Sheet, Statement of Cash Flows, and aging reports together.Weekly cash forecasting: How to anticipate cash shortages before they happen.Episode Chapters & Timestamps00:00 – Welcome to QuickBooks Mastery for Small Business Success00:54 – Why Does My QuickBooks Profit Not Match My Bank Balance?01:43 – What's the Difference Between Profit, Cash, and Cash Flow?03:55 – Cash vs. Accrual Accounting: Understanding Your Reports06:33 – The $20,000 Profit Example: Following the Money09:14 – Where Did the Cash Go? Common Reasons for the Difference10:48 – Accounts Receivable: Getting Invoices Paid Faster12:41 – Can Business Growth Actually Create Cash Flow Problems?13:56 – Accounts Payable: Planning for Bills Before They're Due15:25 – Equipment, Loan Payments, and Owner Draws Explained18:41 – Which QuickBooks Reports Help Explain Your Cash Flow?21:54 – How to Build a Simple Weekly Cash Flow Forecast24:36 – Your 15-Minute QuickBooks Cash Flow Check27:31 – Key Takeaways, Free Resources, and What's Coming Next29:58 – Closing and Additional ResourcesYour Action Step: The 15-Minute Cash Flow CheckYou don't need to spend an entire day analyzing your finances to start understanding where your money went.Set aside 15 minutes this week and complete these five steps:Check your Profit & Loss. Select your last completed month, confirm the reporting dates and accounting basis, and write down your net profit or loss.Compare your cash balances. Look at the total cash across the business accounts you're reviewing at the beginning and end of that same month.Review your Statement of Cash Flows. Identify major cash movements that help explain the difference.Investigate one important item. Look at overdue invoices, inventory, ...
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    31 Min.
  • Episode 44: Stop Guessing: How to Build a Business Budget in QuickBooks You’ll Actually Use
    Oct 7 2026
    Episode 44: Stop Guessing: How to Build a Business Budget in QuickBooks You’ll Actually UseCan your business afford to hire, buy equipment or expand next year? A useful budget helps you answer those questions with a plan you can actually use.In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis explain how to build a realistic business budget in QuickBooks—and how to use it throughout the year.Drawing on a real client budgeting project, they discuss where to begin, how to use historical Profit & Loss information, why seasonal businesses should not automatically divide annual numbers by twelve, and how your Chart of Accounts affects the usefulness of your budget.They also explore Budget vs. Actual: how to understand the story behind a variance, decide which differences need attention, and use your numbers to guide business decisions.Planning for 2027? Download the free 2027 Business Budget Planning Worksheet in the Resources section to document your assumptions, draft your monthly budget and review your results.Key TakeawaysA business budget is a financial plan for what the business wants to accomplish.Begin with historical Profit & Loss information, but do not automatically turn last year’s actual numbers into next year’s budget.A useful budget reflects reasonable assumptions about revenue, pricing, costs, staffing, contracts, capacity and business changes.Ask: What has to happen operationally for this number to be true?Revenue and expenses should be placed in the months when they are actually expected to occur.Do not automatically divide every annual budget number by twelve, especially in a seasonal business.Your Chart of Accounts should support the information you actually need from the budget and Profit & Loss.Budget vs. Actual turns the budgeting process into an ongoing management tool.Being over budget is not automatically bad, and being under budget is not automatically good. The important question is why.Investigate meaningful variances rather than simply labelling them as over or under budget.Make Budget vs. Actual part of your monthly reporting process, with more frequent tracking when your business needs it.Keep the original budget intact so you can see how reality differed from what you originally expected.Budgeting becomes more useful each year as your assumptions, systems and review process improve.Questions to Reflect OnWhat do you realistically expect revenue to be next year?What has to happen operationally for that revenue number to become reality?What costs will be required to generate that revenue?Which expenses are recurring monthly, quarterly, annually or seasonally?Are material costs, fuel, wages, rent, insurance or subscriptions changing?Are you planning new hires, equipment purchases, expansion or new services?Which months are naturally stronger or slower for your business?Does your Chart of Accounts give you the information you actually need?Which expenses have changed significantly during the past year?If revenue increases, does your business have the capacity to deliver the additional work?Which Budget-vs.-Actual differences are meaningful enough to require action?Does your current performance support the hires, purchases and goals you are considering?Chapters00:00 QuickBooks Mastery Podcast Introduction00:55 Episode 44: Stop Guessing — Build a Business Budget You’ll Actually Use02:31 Does a Small Business Really Need a Formal Budget?03:57 A Budget Is More Than a Spending Limit05:22 Where to Start Building a Budget in QuickBooks06:45 Why Last Year’s Numbers Are Only a Starting Point09:07 Why You Shouldn’t Divide Your Annual Budget by 1210:23 When Your Budget and Chart of Accounts Don’t Match12:39 Building a Realistic Budget Instead of a Wish List14:33 What Has to Happen for This Number to Be True?15:06 The Real Value: QuickBooks Budget vs. Actual16:46 Understanding the Story Behind a Budget Variance17:44 Why Being Over Budget Isn’t Always Bad18:28 How Often Should You Review Budget vs. Actual?19:53 Should You Change the Budget Midyear?21:09 The Questions to Ask During Every Budget Review22:59 Turning QuickBooks Into a Decision-Making Tool23:42 Your Practical First Step: Build the Budget24:41 Focus on the Expenses That Actually Matter25:21 Your Budgeting Homework for This Week26:19 QuickBooks Clarity Scorecard26:34 QuickBooks Mastery Program and Waitlist26:56 Lee’s Final Advice on Budgeting27:29 Episode Wrap-Up27:45 Podcast OutroMentioned in This EpisodeQuickBooks budgeting tools and Profit & Loss reportsCalendar-year versus fiscal-year budgetingHistorical financial information and zero-based budgetingRevenue assumptions, pricing and capacityCost of goods sold, payroll and staffingMaterial, fuel, wage, rent and insurance increasesSubscription and contract renewalsSeasonal revenue and expensesChart of Accounts structure, budget categories and subaccountsBudget vs. Actual reports, dollar variances and percentage ...
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    30 Min.
  • Episode 43: Can You Actually Write That Off? Practical Tax Planning in QuickBooks
    Sep 23 2026
    Episode 43: Can You Actually Write That Off? Practical Tax Planning in QuickBooks“Can I write this off?” may be one of the most common questions business owners ask—but the answer does not begin with the card used to make the purchase or the account selected in QuickBooks.In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis explain how to think more clearly about business expenses before tax season. QuickBooks can organize the financial story, but it cannot turn a personal purchase into a legitimate business expense. The transaction still needs a real business purpose, appropriate tax treatment, and records that support both the amount and the reason for the purchase.You will learn the four questions to ask before treating a purchase as a possible deduction, how the Chart of Accounts supports tax planning, and why some categories deserve extra attention. Erica and Lee walk through meals and entertainment, vehicles and mileage, equipment and fixed assets, and the split between loan principal and interest.They also clear up several common myths: a write-off does not make a purchase free, a bank statement does not necessarily prove business purpose, and buying equipment before year-end does not automatically guarantee a full current-year deduction.Finally, Erica gives you an eight-step, 15-minute expense review you can complete in QuickBooks now—while there is still time to gather records, identify questions, and speak with your bookkeeper or qualified tax professional before year-end.Key TakeawaysA business expense generally needs to be ordinary and necessary for the business, with a genuine business purpose.Paying with a business account or categorizing a transaction as an expense does not determine whether it is deductible.A deduction generally reduces taxable income. It does not make the purchase free or create an automatic dollar-for-dollar refund.Before claiming an expense, ask: What did we buy? Why did the business need it? Was any part personal? What document proves the amount and business purpose?Separate business and personal activity so personal purchases do not accidentally land on the Profit & Loss.A clean Chart of Accounts gives the owner, bookkeeper, and tax professional a useful financial filing system.An LLC's federal tax filing depends on ownership, activity, and tax elections. The letters “LLC” do not automatically determine the return.Direct job costs may belong in cost of goods sold, while general overhead usually belongs in operating expenses.Qualifying business meals, including travel meals, are generally subject to a 50% limitation unless a specific exception applies. Entertainment is generally nondeductible.Mixed-use vehicles require documentation and an allocation between business and personal use. A logo on the vehicle does not replace a mileage or use record.Equipment expected to provide value beyond the current year may need to be treated as a fixed asset. The $2,500 de minimis safe harbor is conditional—not a universal automatic-expense threshold.Loan principal reduces a liability on the balance sheet; qualifying interest may be an expense. One payment can affect both the balance sheet and Profit & Loss.A bank or credit-card statement may prove payment, but it may not prove what was purchased or why it served the business.Attach receipts and record the business purpose while the transaction is fresh.Questions to Reflect OnWhat did the business buy, and why did it need it?Was any part of the purchase personal?Do you have a receipt or invoice that shows what was purchased—not merely proof that money left the account?Does your Chart of Accounts reflect how your business actually operates?Are direct costs separated from general operating expenses where appropriate?Do meal records identify who attended and the business purpose?Do you have a reliable mileage or vehicle-use record?Are large equipment purchases supported by invoices, purchase dates, financing details, and placed-in-service information?Are loan payments separated between principal and interest?Are unusual or unclear purchases sitting in Uncategorized Expense, Ask My Accountant, or Miscellaneous Expense?What questions should you bring to your bookkeeper or tax professional before year-end?Mentioned in This EpisodeOrdinary and necessary business expenses.The four-question deduction test.Owner draws and personal purchases.The Chart of Accounts as a financial file cabinet.Schedule C and differing federal tax treatment for LLCs, partnerships, S corporations, and C corporations.Cost of goods sold versus operating expenses.Advertising, fees, subscriptions, insurance, professional fees, repairs, supplies, rent, utilities, travel, meals, automobile costs, interest, and depreciation.The general 50% limitation for qualifying business meals.Nondeductible entertainment and separately stated meals.Standard mileage versus actual vehicle expenses.Fixed assets, depreciation, ...
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    40 Min.
  • Episode 42: Is Your QuickBooks Ready for Tax Season? Start Now, Not in January
    Sep 17 2026
    Episode 42: Is Your QuickBooks Ready for Tax Season? Start Now, Not in JanuaryTax season may feel months away, but waiting until January to examine your QuickBooks can leave you trying to untangle an entire year under deadline pressure.In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis explain why tax readiness is a year-round process—and why September and October are valuable checkpoints for small-business owners. There is still time to correct bookkeeping problems, gather missing information, speak with your tax professional, and make informed year-end decisions before December 31.You will learn what “tax-ready QuickBooks” actually means, why a correct bank balance does not guarantee accurate books, which red flags deserve investigation, and what your CPA expects you to provide. Erica and Lee also walk through a practical 15-minute review you can use to identify questions without making rushed changes to transactions you do not understand.Key Takeaways● Tax readiness happens throughout the year. Consistent monthly bookkeeping makes year-end dramatically easier.● September and October give you time to correct problems and pursue meaningful tax planning before the year closes.● The business owner is ultimately responsible for understanding the financial picture, even when a bookkeeper manages QuickBooks and a CPA prepares the tax return.● A matching bank balance does not prove that QuickBooks is correct. Duplicate transactions, personal purchases, uncategorized items, and incorrectly recorded assets or loans can still distort the reports.● Review reconciliations, bank feeds, the Profit & Loss, the balance sheet, accounts receivable, accounts payable, payroll liabilities, loans, undeposited funds, and contractor records.● Loan payments must be separated between principal and interest. Large equipment and vehicle purchases may belong on the balance sheet rather than the Profit & Loss.● Old bank-feed items, negative balances, unexplained accounts, and receivables you do not expect to collect are questions worth investigating.● Gather W-4s for employees, W-9s for contractors, receipts, bills, and supporting documents before deadlines to create unnecessary stress.● Your CPA’s job is tax preparation and tax planning—not becoming your forensic bookkeeper during the busiest part of the year.● If your 15-minute review reveals problems, make a list and investigate. Do not start deleting or changing transactions you do not understand.Questions to Reflect On● Are all bank and credit-card accounts reconciled through the most recent statement?● Are old or unexplained transactions still sitting in the bank feed?● Does accounts receivable represent money customers actually owe—and that you reasonably expect to collect?● Have all outstanding bills been entered into accounts payable?● Do payroll-liability and loan balances agree with the underlying records?● Were equipment and vehicle purchases recorded appropriately?● Are there negative, uncategorized, or unexplained balances on the balance sheet?● Do you have current W-9s for your independent contractors and complete employee information for year-end payroll forms?● Can you explain the major changes on this year’s Profit & Loss compared with last year?● Do you trust the numbers enough to have a productive tax-planning conversation?Mentioned in This Episode● Profit & Loss and comparative Profit & Loss reports.● Balance sheet review.● Bank and credit-card reconciliations.● Bank-feed matching and duplicate transactions.● Accounts receivable, accounts payable, and undeposited funds.● Payroll liabilities, W-2s, W-4s, 1099s, and W-9s.● Loan reconciliation and principal-versus-interest allocation.● Fixed assets, equipment, and vehicles.● Receipts, bills, and transaction documentation.● The free QuickBooks Clarity Scorecard.● The upcoming QuickBooks course and Episode 43 on practical tax planning.Recommended Resources● Free QuickBooks Clarity Scorecard● Lee Davis & Company● Questions or support: support@leedavisandcompany.com● QuickBooks course waitlistTimestamps00:00 - QuickBooks Mastery Podcast Intro00:45 - Episode 42: Is Your QuickBooks Ready for Tax Season?01:40 - When Tax-Season Preparation Should Begin02:59 - Why the Business Owner Is Still Responsible05:05 - What Tax-Ready QuickBooks Actually Means07:00 - When the Bank Balance Is Right but QuickBooks Is Wrong08:48 - The Biggest QuickBooks Red Flags Before Year-End10:32 - Uncategorized Transactions and Old Bank-Feed Items11:31 - Payroll Liabilities, Receivables, and Loan Balances14:49 - Why Finding Problems Before January Matters16:33 - Memory, Receipts, and Documenting Large Transactions19:04 - Bookkeeping Cleanup Versus Tax Planning20:13 - What Your CPA Expects at Tax Time23:04 - A Practical 15-Minute QuickBooks Review24:43 - Investigate Before You Change Transactions26:47 - You Have Time: ...
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    32 Min.
  • Episode 41: Can You Trust Your QuickBooks? The Monthly Health Check Every Business Owner Should Do
    Sep 9 2026
    Episode 41: Can You Trust Your QuickBooks? The Monthly Health Check Every Business Owner Should DoBefore you hire an employee, buy equipment, or decide how much you can pay yourself, can you trust the numbers behind that decision?In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis walk through a practical monthly QuickBooks health check for small business owners. The goal is not perfect bookkeeping. It is understanding whether your financial reports reflect what is actually happening in your business—and knowing which questions to ask when something does not make sense.From bank reconciliations and old bank feed transactions to accounts receivable, accounts payable, payroll liabilities, and your Profit & Loss, this conversation gives you a repeatable way to review your books. You will also learn why unexplained balance sheet balances and rising expenses deserve attention before you use your reports to make a business decision.Key TakeawaysReconcile every bank and credit card account. A connected bank feed is not the same as a completed reconciliation.Investigate old or unexplained bank feed items rather than assuming the books are current.Review accounts receivable for money you realistically expect to collect and accounts payable for bills you actually owe.Understand payroll liabilities. A balance is not automatically wrong, but its timing and amount should be explainable.Look at the balance sheet as well as the Profit & Loss. Negative balances, old balances, and unfamiliar accounts can signal questions worth asking.Compare your Profit & Loss with what happened in the business. Look for missing costs, unexpected changes, and expenses that have crept up.Treat “I don’t know” as a useful starting point. Write down the question and work through it with your bookkeeper or accountant.Finish with the question that matters most: do you trust these numbers enough to make a business decision?Questions to Reflect OnWhich report or balance do you currently find hardest to explain?Does your receivables total represent cash you expect to collect—or invoices that need attention?What costs have increased without you noticing?What decision are you postponing because you are unsure about your numbers?Who will help you investigate the first “No” or “I don’t know” on your monthly check?Mentioned in This EpisodeThe 10-question Monthly QuickBooks Health Check.Bank and credit card reconciliations and bank feed review.Accounts receivable and accounts payable reports.Payroll liabilities, balance sheet warning signs, and Profit & Loss comparisons.Mystery balances, uncategorized transactions, and Ask My Accountant accounts.The free QuickBooks Clarity Scorecard.Recommended ResourcesMonthly QuickBooks Health Check PDFFree QuickBooks Clarity ScorecardLee Davis and CompanyQuestions or support: support@leedavisandcompany.comTimestamps00:00 - QuickBooks Mastery Podcast Intro00:56 - Episode 41: Can You Trust Your QuickBooks?03:20 - Trustworthy QuickBooks Does Not Mean Perfect QuickBooks07:27 - Start the Monthly QuickBooks Health Check09:29 - Bank Feed Warning Signs and Unexplained Transactions11:29 - Accounts Receivable: What Will You Actually Collect?13:58 - Accounts Payable and Cash Planning15:40 - Payroll Liabilities and Balance Sheet Red Flags19:33 - Does Your Profit & Loss Pass the Common-Sense Test?22:15 - Cost Creep: What Has Changed?23:44 - Mystery Balances and Uncategorized Transactions25:23 - Can You Make a Business Decision From These Numbers?26:59 - The 10-Question Monthly QuickBooks Checklist32:05 - Your 30-Minute Challenge and the Free Clarity Scorecard36:09 - Closing and Podcast OutroCall to ActionSet aside 30 minutes this month and answer the health-check questions with Yes, No, or I don’t know. Choose one item to investigate, identify who can help, and set a follow-up date.Start with the free QuickBooks Clarity Scorecard, and email support@leedavisandcompany.com with the question you would like us to cover next.Follow QuickBooks Mastery for Small Business Success in your podcast app and share this episode with a business owner who wants more confidence in their numbers. If you leave a review, a few words about what helped—or what could be clearer—give us useful feedback for future episodes.
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    37 Min.
  • Episode 40: Where Is Your Profit Going? How to Use QuickBooks to Find Cost Creep
    Sep 4 2026
    Episode 40: Where Is Your Profit Going? How to Use QuickBooks to Find Cost CreepYour business can be growing while your profit is quietly getting smaller.A vendor raises a price. A discount expires. A software subscription renews at a higher rate. Material costs increase. Payroll or overtime creeps up. None of those changes may seem significant on their own — but together, they can slowly eat away at the profit you worked hard to create.In this episode of QuickBooks Mastery for Small Business Success, Erica Northrup and Lee Davis talk about cost creep and how small business owners can use QuickBooks to identify rising expenses before they become a much bigger profitability problem.Lee shares a real client story about noticing that a negotiated payroll discount had changed. The client wasn't notified that the amount they were paying had increased. Lee caught it because he was reviewing the numbers, questioned what had happened, contacted the payroll provider, pushed to have the correct pricing restored, and pursued the missed discount retroactively.But this episode goes far beyond payroll.We talk about how to use your QuickBooks Profit & Loss report, vendor history, purchase orders, Products & Services, cost of goods sold, payroll reports and expense trends to understand what your business is actually paying — and whether those costs are changing faster than your sales.Because increasing revenue doesn't automatically mean increasing profit.If your sales grow 5%, but your cost of goods sold grows 10% or 15%, something deserves a closer look.The goal isn't to cut every expense or always choose the cheapest vendor.The goal is to know what you're spending, understand why you're spending it, and make those decisions intentionally.QuickBooks is most valuable when it does more than record transactions.It should help you answer questions like:Where is my money going?Why did my profit change?What is getting more expensive?Are my margins shrinking?Where do I need to ask better questions?Key TakeawaysSmall increases add up. A $50 or $100 recurring increase may not seem significant until it happens every week or every month.Revenue can hide a cost problem. Growing sales don't necessarily mean growing profit if expenses are increasing even faster.Use your Profit & Loss report to compare periods. Look at changes in both dollars and percentages and start with the expenses that increased the most.Review vendor history. QuickBooks can show you what you paid a vendor previously so you don't have to rely on memory.Purchase orders can protect negotiated pricing. Compare the vendor's bill with what you originally agreed to pay.Know what your products and materials actually cost. If your cost rises while your selling price stays the same, your profit margin shrinks even if your revenue looks unchanged.Watch cost of goods sold. If COGS is increasing significantly faster than sales, that can be an important warning sign.Pay attention to payroll and overtime. Ask whether increasing payroll costs are producing a corresponding increase in sales, productivity or output.Use your numbers when negotiating. There's a big difference between saying, “This seems expensive” and being able to show a vendor exactly how your pricing has changed over time.The cheapest expense isn't always the best expense. Reliable vendors, quality products, good insurance and valuable employee benefits may absolutely be worth paying more for.The goal is not simply to spend less.The goal is to spend intentionally.Questions to Reflect OnWhat are the five vendors, products or expense categories that have the greatest impact on your business's profitability?What were you paying for those expenses six or twelve months ago compared with what you're paying today?If your costs increased, did your pricing, sales or business model change enough to absorb that increase?Mentioned in This EpisodeProfit & Loss ComparisonsUse your QuickBooks Profit & Loss report to compare one period with another and look for expenses that have increased substantially in either dollars or percentage.Vendor HistoryReview what you've historically paid recurring vendors and question unexpected changes rather than automatically assuming the current charge is correct.Purchase OrdersFor businesses purchasing inventory, materials or equipment, purchase orders can create a record of negotiated quantities and pricing that can later be compared with the vendor bill.Products & ServicesQuickBooks Products & Services can help you track what you're selling and, when set up properly, what those products or materials cost your business.Cost of Goods SoldWatching COGS alongside revenue can help identify margin compression that might otherwise be hidden by growing sales.Payroll and OvertimePayroll is one of the largest expenses for many businesses. Increasing overtime should be reviewed alongside the additional revenue or productivity it is generating.Duplicate BillsLee also shares a recent example ...
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    42 Min.
  • Episode 39: QuickBooks Payroll: Why the Bank Feed Isn’t Enough
    Aug 26 2026
    Episode 39: QuickBooks Payroll: Why the Bank Feed Isn’t EnoughPayroll can be one of the most confusing areas of QuickBooks because what you see leaving the bank does not necessarily tell you what actually happened with payroll.An employee may earn one amount in gross pay, receive a smaller amount in net pay, and have several deductions and withholdings moving to completely different places. At the same time, the business may also have employer payroll taxes, retirement contributions, and other payroll-related costs that never appear in the employee’s paycheck at all.That means a single payroll withdrawal in your bank feed may represent several different accounting transactions.In this episode of QuickBooks Mastery for Small Business Success, Lee and Erica break down what business owners need to understand about payroll without getting buried in the mechanics of entering payroll transactions.You’ll learn why gross pay and net pay are different, what payroll liabilities really mean, why payroll withdrawals should not automatically be categorized as Payroll Expense, and why your payroll reports are such an important part of understanding what actually happened.Lee also shares some of the common payroll problems he sees inside QuickBooks files — including growing liabilities, duplicate payroll accounts, incorrectly categorized withdrawals, and payroll numbers that reconcile to the bank but still do not make sense on the financial statements.Because reconciling the bank is important.But a reconciled bank account does not automatically mean your payroll accounting is correct.The goal of this episode is not to teach you every payroll entry or journal entry. It is to help you understand what your payroll numbers should be telling you so you can recognize when something deserves a closer look.Key TakeawaysPayroll is not one transaction. One withdrawal from your bank account can represent wages, payroll taxes, employee withholdings, retirement contributions, and several different liabilities.Gross pay and net pay are different. Your employee earns gross wages, while the amount deposited into their bank account is generally net pay after deductions and withholdings.Payroll liabilities are not automatically a problem. A liability simply means the business owes money somewhere else. The concern begins when those balances keep growing, are never cleared, or nobody can explain them.The true cost of labor can be higher than gross wages. Employer Social Security and Medicare taxes, unemployment taxes, retirement contributions, benefits, workers’ compensation, and other costs may all contribute to the actual cost of employing someone.Do not rely on the bank feed alone to understand payroll. The bank verifies that cash moved. Your payroll reports help explain what was actually inside that transaction.Payroll mistakes can distort both the Profit & Loss and Balance Sheet. Incorrectly categorized payroll can affect reported profit, labor costs, liabilities, cash-flow planning, and your ability to trust your financial reports.A reconciled bank account does not automatically mean payroll is recorded correctly. The cash can be right while the allocation between accounts is wrong.Business owners still need to understand payroll even when someone else processes it. You may have a payroll company or bookkeeper handling the mechanics, but the numbers ultimately affect the decisions you make about your business.Questions to Reflect OnAs you think about payroll inside your own QuickBooks file, ask yourself:Do I understand the difference between my employees’ gross pay and net pay?Do I know what the payroll liabilities on my Balance Sheet represent?Are payroll liabilities being cleared when the corresponding payments are made?Do any payroll liability balances continue growing month after month?Are payroll withdrawals being categorized entirely to Payroll Expense?Do the payroll numbers in QuickBooks agree with my payroll reports?Are there duplicate or similarly named payroll accounts in my Chart of Accounts?Do I know what my employees are really costing the business beyond their net pay?Does my payroll reconcile to the bank but still look wrong on my financial statements?Can I confidently use my payroll numbers when making staffing, pricing, or cash-flow decisions?You do not need to personally process every payroll transaction to answer these questions.But as the business owner, you should be able to recognize when the numbers do not make sense.Mentioned in This EpisodePayroll RegisterA payroll report that can help show employee gross wages and the details behind a payroll period.Payroll SummaryA report that provides a broader breakdown of payroll wages, taxes, deductions, employer costs, and other payroll information.Payroll LiabilitiesAmounts your business may temporarily owe to taxing authorities, benefit providers, retirement plans, employees, or other parties.QuickBooks Clarity ScorecardOur free resource designed to ...
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    41 Min.
  • Episode 38: The QuickBooks Adjustment Toolbox: Credit Memos, Vendor Credits, and Journal Entries
    Aug 19 2026
    Episode 38: The QuickBooks Adjustment Toolbox: Credit Memos, Vendor Credits, and Journal EntriesEpisode OverviewSomething looks wrong in QuickBooks.Maybe a customer owes you less than the invoice says. Maybe a vendor gave you a credit. Maybe a customer's check bounced. Or perhaps your accountant handed you a list of year-end journal entries and you have no idea what any of them mean.The temptation is to start clicking until the number looks right.But that can create an entirely new problem.In this episode of QuickBooks Mastery for Small Business Success, father-daughter team Erica Northrup and Lee Davis break down a better way to approach QuickBooks corrections: understand what happened in the business first, then choose the tool that accurately records it.Lee explains why journal entries often feel intimidating, how standard QuickBooks forms handle much of the accounting behind the scenes, and why journal entries are simply another tool in your QuickBooks toolbox—not something to automatically fear or automatically use.The conversation walks through real-world examples involving credit memos, refunds, vendor credits, bounced checks, bad debt, payroll, and adjusting journal entries.The goal isn't to memorize every possible QuickBooks procedure.It's to understand what you're trying to accomplish.What You'll LearnWhy journal entries feel more intimidating than standard QuickBooks formsHow to decide between a credit memo, refund, vendor credit, or journal entryWhy you should understand the business event before deciding what to clickHow bounced customer payments should be treated differently from normal expensesWhy preserving transaction history matters when correcting QuickBooksHow journal entries interact directly with your Chart of AccountsWhy payroll is a useful example of a transaction affecting several accountsWhat to do when a QuickBooks balance looks wrong and you don't understand whyChapters & Timestamps00:00 — QuickBooks Mastery Opening00:56 — Episode 38: The QuickBooks Adjustment Toolbox02:32 — Why Journal Entries Intimidate Business Owners11:55 — When to Use Credit Memos in QuickBooks15:00 — Refunds vs. Credits in QuickBooks19:43 — When to Use Vendor Credits21:55 — How to Handle Bounced Checks26:27 — Bad Debt Write-Offs and Accounting Method31:25 — Journal Entries Deep Dive40:59 — Payroll and Adjusting Journal Entries45:41 — QuickBooks Tool Lightning Round52:29 — Episode Summary and Challenge59:37 — Outro and ResourcesKey TakeawaysOne of the biggest themes in this episode is that QuickBooks should tell the story of what actually happened in your business.If a customer was originally invoiced $2,000 and you later gave them a $300 credit, simply changing the original invoice to $1,700 erases part of that story.The original sale happened.Then something else happened that caused you to issue the credit.Recording both events preserves information that may matter later.The same principle applies throughout QuickBooks.A bounced customer check isn't simply another expense because money left the bank. The customer paid you, the payment was returned, and now the customer owes you again.Understanding that sequence helps you choose the correct accounting treatment.Another important lesson: journal entries aren't inherently good or bad.Sometimes QuickBooks provides a purpose-built form—such as a credit memo or vendor credit—that keeps the transaction connected to the appropriate customer or vendor.Other situations involve several accounts or accounting adjustments that don't fit neatly into a normal transaction form. That's when a journal entry may be exactly the right tool.Why Journal Entries Feel So Different in QuickBooksWhen you create an invoice, QuickBooks handles accounting behind the scenes.You see the invoice.QuickBooks also knows that Accounts Receivable and income accounts may be affected based on how the transaction is set up.Journal entries expose more of that accounting directly.Instead of simply choosing a customer or product, you're deciding which accounts should be debited and credited.That can feel intimidating if you've never worked directly with the Chart of Accounts.But Lee's advice is simple: don't begin by worrying about the debit and credit columns.Begin by asking:What am I trying to accomplish?When a Credit Memo Is the Right ToolSuppose you invoiced a customer $2,000 but later agreed to reduce the amount they owe by $300.Rather than changing the original invoice, a credit memo allows you to preserve the original transaction while recording the later adjustment.It also keeps that adjustment connected to the customer.This creates a much clearer history of what actually happened.Credit vs. Refund: What's the Difference?A credit reduces what someone owes.A refund involves money actually leaving the business and going back to the customer.That distinction becomes especially important when a customer has already paid or accidentally overpaid.Understanding ...
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