From Care Coordination to Health Tech: Jordyn Seri on Project Zero, Process Automation, and AI in Healthcare PM In this episode of Project Zero. Jordyn Seri, PMP is a healthcare Project Manager who turns operational friction into streamlined systems. With a background in public health and a process optimization mindset, Jordyn specializes in bridging the gap between technical developers and frontline clinicians. Known for her successes in improving operational efficiencies and database development, she is a firm believer in servant leadership and the power of asking "why." In this episode, Jordyn shares her path from studying psychology and public health at Brandeis to working across multiple levels of healthcare, including nonprofit Medicaid programs, health plan network management, and contracting with a health tech startup serving stakeholders like pharma companies, clinical researchers, and clinicians.

00:00 Welcome to Project Zero Season Two

00:27 Jordyn Seri: Background in Healthcare and Product/Project Management

02:40 How Jordyn Transitioned Into an Official Project Manager Role

04:35 Early Career in Care Coordination and Building Excel Dashboards to Track Medicaid Deadlines

07:10 College Experience: Public Health Fellowship Project and Event Planning

09:20 Personal Organization Style and “Spreadsheet Friend” Habits

10:45 Project Zero (Success): Automating Medicaid Claims Documentation to Eliminate 3,500 Manual Claims Annually

13:10 Driving Adoption: End-User Collaboration Group, Communication Plan, and Training Rollout

15:20 Project Zero (Challenge): Attempted Integration into Existing Software That Couldn’t Meet Program Complexities

18:05 Key Lesson: Be Wary of Easy “Yes” Answers and Validate Technical Feasibility; Escalation and Project Pause

20:25 Core PM Skills: Embrace Non-Expert Status, Ask Relentless Questions, and Stay Curious

22:05 Career Advice: Don’t Wait for Permission to Fix Broken Processes; Earn a Seat at the Table

23:25 AI in Jordyn’s Work: Staying Current via Superhuman Zane Newsletter and AI Daily Brief Podcast; Building a Prompt Library

25:10 Favorite AI Prompts: Finding Blind Spots and Risks, Translating Technical Documents into Plain English

26:40 AI Use Case in Medicaid: Consolidating Fragmented State Reporting Data into Dashboards for Operational Decision-Making

29:00 Advice for Early-Career PMs: Talk to Experienced PMs and Map Transferable Skills

30:35 Contact: How to Connect with Jordyn!

AI Resources Mentioned:

• Superhuman Zain Newsletter: https://www.superhuman.ai/subscribe
• Jeff Su’s Website: https://www.jeffsu.org/ai/
• AI Daily Brief Podcast Website: https://aidailybrief.ai/

Connect with Jordyn Seri, PMP

• LinkedIn: Jordyn Seri
• Email: hello@jordynseri.com

Connect with Alex Tuck

• Personal LinkedIn: Alex Tuck
• Website: www.tuckconsultinggroup.com
• Company LinkedIn: Tuck Consulting Group

Email: alex@tuckconsultinggroup.com

In this episode of Project Zero, host Alex Tuck interviews Russ Parker, founder of Forty-Four Risk PM. Russ shares his unique journey from the Marine Corps to becoming a project manager and risk management expert. He delves into his accidental entry into project management, the influence of his wife’s PMP certification, and his transition to the financial sector. Russ emphasizes the importance of risk management in project planning and the evolving role of AI in simplifying administrative tasks for PMs. This episode offers valuable insights into leveraging lessons learned and the critical role of risk management in successful project execution. Russ also shares anecdotes about his early project experiences in Iraq and the impact of thorough planning.

00:00 Welcome to Project Zero Season Two

00:40 Meet Russ Parker: From Marine to Project Manager

02:09 The Accidental Journey into Project Management

09:42 Project Zero: A Defining Moment in Iraq

16:50 The Importance of Risk Management

22:50 AI in Project Management: The Future is Here

28:50 Lessons Learned and Final Thoughts

Connect with Russ Parker

• LinkedIn: Russ Parker
• Website: 44RiskPM.com
• YouTube: 44RiskPM
• Email: Russ@44rickpm.com

Connect with Alex Tuck

• Personal LinkedIn: Alex Tuck
• Website: www.tuckconsultinggroup.com
• Company LinkedIn: Tuck Consulting Group

Email: alex@tuckconsultinggroup.com

In this episode of Project Zero, host Alex Tuck welcomes Vidura Stich, a healthcare management consultant from Freed Associates. Vidura shares his journey into project management, starting from his early career and the pivotal moments that led him to where he is today. He discusses the importance of structure and people skills in project management, as well as the impact of mentorship on his career. Vidura also provides insights into how AI is transforming the project management landscape, emphasizing the need to adapt and leverage AI tools for greater efficiency. The episode wraps up with advice for aspiring project managers and a look at the future of AI in the industry.

00:00 Welcome to Season Two of Project Zero

00:16 Meet Vidura Stitch: Healthcare Management Consultant

01:27 Vidura's Journey into Project Management

09:35 The Impact of Mentorship

10:56 Project Zero: A Defining Moment

16:58 Reflecting on Early Projects

17:29 The Thrill of Big Projects

19:14 Key Skills for Project Managers

21:46 The Impact of AI on Project Management

27:05 Innovative Uses of AI in Projects

32:17 Final Thoughts and Contact Information

Connect with Vidura Stich

• LinkedIn: Vidura Stich

Connect with Alex Tuck

• Personal LinkedIn: Alex Tuck
• Website: www.tuckconsultinggroup.com
• Company LinkedIn: Tuck Consulting Group

Email: alex@tuckconsultinggroup.com