Only 2% of the front line knows the vision in any organization. What?! 2%?

One issue is what we talked about last time, leadership is not communicating well. But perhaps the bigger issue is whether the front line CARES to know the vision. This is a bigger problem.

In this episode we address exactly how to fix the "care" problem from the front line. And, spoiler alert, it happens by fixing leadership!

Everyone recognizes that communication could be better in their organization. But did you know that only 2% of the front-line team members can accurately restate their organization's strategic vision?! How can an organization successfully reach their strategic objectives if no one knows what they are?

In this episode we talk about the three steps to better communication in your organization. And if you can get better communication, you can get better outcomes.

We've been talking about the disconnect between leaders and frontline, which reflects a natural disconnect between strategy and execution. The gap we've been discussing, however, is really a chasm. It's deeper than we initially thought and the disconnect is causing change management to crash and burn more often than it succeeds.

Once you understand what the chasm is, it's easier to take steps to resolve it.