Part 1: BMV Branch Offices Titelbild

Part 1: BMV Branch Offices

Part 1: BMV Branch Offices

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"Behind The Wheel" episodes for July 2021 are focused on the Maine Bureau of Motor Vehicles branch offices, where most people conduct their BMV transactions. In five episodes, host Larry Boivin speaks with Patty Morneault, Director of Branch Operations, Equity and Inclusion who explains how the BMV branch offices operate, the types of transactions they conduct, and how they strive to provide great customer service

Part 1: This episode features discussion of Patty's background with the department, how the branch office staff do their work across the 13 offices, and how the bureau is focusing on technology and training to improve customer service.

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