In this episode of New Patients Now, host Flint Geier sits down with Dr. Larry Black, a South Georgia dentist whose practice has undergone a massive transformation since joining the Scheduling Institute in 2021.

Dr. Black shares how his team grew from seeing 18 new patients per month to over 70, all without adding staff or operatory space. He credits the breakthrough to on-site team training, consistent coaching, and embracing accountability systems like the 5-Star Phone Certification training.

What began as skepticism (“That won’t work in my small town”) turned into full belief as he saw smoother systems, better communication, and higher-quality patient experiences despite increased volume. The conversation explores how leadership development, repetition, and “rowing in the same direction” changed not just the numbers, but the culture.

Dr. Black also reflects on mentorship, personal growth, and how his mindset shifted from planning retirement to doubling his facility and hiring his first associate. His story shows that coaching isn’t about working harder, it’s about working smarter, smoother, and with purpose.

Have you tried multiple marketing companies and still aren’t seeing results? Flint Geier and Luke Infinger break down why most growth struggles aren’t about the marketing, they’re about mindset, systems, and ownership.

Learn how taking responsibility, building the right systems, and being ready to adapt can create massive results in your practice.

“Find someone to emulate, reverse-engineer it, and build success from back to front.”

Take the 5-Star Challenge to Reveal Potential Blindspots

Visit our Website

Most practices think their biggest opportunities lie in case acceptance or treatment planning. But here’s the truth: you’ve probably already lost over $1 million before a patient ever walks in your door.

In this episode, Flint breaks down the shocking statistics that reveal why practices struggle with growth, payroll, and patient satisfaction:

• • Only 68% of calls are answered.
• • Only 42% of answered calls convert to appointments.
• • Nearly 30% of new patients no-show.

Flint walks through the math, the ripple effect on profitability, team opportunities, and patient care, and shows you how to benchmark your numbers so you can finally close the gaps.

If you think you know every opportunity in your practice, think again.

Take the 5-Star Challenge to Discover Blind Spots in Your Practice

Visit our Website