Renewals don’t have to feel cold, transactional, or stressful. In this episode of The Multifamily Mix, Barbara Savona, CEO of Sprout Marketing and former property manager, shares a simple, seasonally timed renewal strategy designed to improve resident retention and soften renewal conversations before paperwork ever hits the door.

This week’s “Try It” focuses on humanizing the renewal process by introducing the conversation early with a warm, low-pressure touchpoint called “Your Future Is Bright” Renewals. Instead of leading with a corporate letter or rent increase, onsite teams are encouraged to start with a friendly invitation that opens the door to a real, face-to-face conversation.

Barbara explains how this small shift helps reduce resident defensiveness, lower sticker shock, and turn renewals into relational moments rather than reactive ones. The episode covers practical ways to deliver the message—door drops, emails, resident portals, or front-desk handoffs—plus simple, budget-friendly gift ideas that reinforce the theme and signal genuine care.

Perfect for property managers, leasing teams, and multifamily marketers, this episode shows how thoughtful communication, seasonal messaging, and small intentional actions can lead to smoother renewals, stronger resident relationships, and better long-term retention.

If you’re looking for realistic, easy-to-implement renewal strategies that work in the real multifamily world, this episode delivers.

Read the blog here. Watch on YouTube here.

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Pet-friendly living isn’t a perk anymore — it’s a deciding factor. In this episode, we talk about why pet-friendly apartment marketing needs to move beyond the usual Yappy Hours and costume contests and start feeling more intentional. We break down how small, thoughtful pet-focused moments can strengthen resident connection, support retention, and improve leasing performance without adding more work for onsite teams. You’ll also hear a simple, scalable pet-friendly resident experience idea — the Winter Paw Bar — plus tips for turning everyday pet moments into meaningful social media content that actually builds trust. If you’re a property manager looking for pet-friendly marketing ideas that feel real (and doable), this one’s for you. Check out the blog here!

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Every floorplan has a somebody, even the ones that feel hard to lease.

In this episode, Sprout Marketing shows property managers and onsite teams how to stop apologizing for challenging units and start marketing them with confidence. Learn how to reframe common objections like darker apartments, first-floor units, or smaller layouts into strengths that match real renter lifestyles.

You’ll walk away with practical apartment marketing strategies for repositioning floorplans, creating clear taglines, using outreach marketing, and telling one consistent story across tours, social media, and leasing conversations — all while staying Fair Housing compliant.

If you work in multifamily and want simple, real-world leasing ideas that actually convert, this episode is for you.

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